drugstore
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CVS in Charles Town (328 W Washington St, WV 25414)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Charles Town (West Virginia state) on the street of 328 W Washington St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13047287418. You can get more information from their website: https://www.cvs.com/store-locator/charles-town-wv-pharmacies/328-west-washington-st-charles-town-wv-25414/storeid=1428?WT.mc_id=LS_GOOGLE_FS_1428. The coordinates that you can use in navigation applications to get to find CVS quickly are 39.288312, -77.863592. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Peggy
Staff is always helpful and friendly. Enjoy shopping there and often find good sales items
09.2022Sierra
This place is a test of my blood pressure and patience every time I have to come here (Insurance only goes thru CVS). The pharmacy staff is very rude and condescending and can never seem to tell the same story. I've also had to be on hold with the pharmacy for at least a half hour to 45 minutes any time I called. Medications are constantly out of stock, and it's not like it's less prescribed stuff. A lot of common medicines are always "on backorder". And the amount of time it takes to fill a prescription is insanely long. If possible, go literally anywhere else.
08.2022Shannon
I don't understand why one CVS says you have no extra care pass dollars on your account ,but when using other CVS store in town it was available. Grrrrrr. Cashiers not helpful what so ever.
02.2022seema
I drove all the way to this store for my Booster shot with appointment. The Pharmacist didn't want to do his job ,so made every excuse not to do I showed my vaccination record on my phone but he refused to do it without seeing the physical copy. His behavior was very rude and unprofessional. After that I drove to Walmart without an appointment. Walmart staffs were so friendly, and I got the booster shot with same phone records without any problem. I will never ever use CVS Pharmacy.
01.2022Terry
I use to be discriminated against by a pharmacist that use to work there because of the medication I was prescribed. Even though I have been a customer for over 15 years this one pharmacist would never fill my prescription and said that he doesn't have to if he doesn't want to so I went without my medication everytime he was working. This medication I have been on for over 15 years and I would get violently ill without it. The pharmacist that discriminated against me is no longer there and I have to say the pharmacy staff is so much more professional and kind. In my eyes it does only take one bad apple to ruin the whole bunch because since the apple is gone they have done a complete 180.
01.2022Dani
Takes forever for the pharmacy to answer the phone! Each time I have to call, I have to be prepared to sit on hold for atleast 20+ mins and that IF they don’t hang the phone up before I can even talk to someone. Wouldn’t recommend this pharmacy 👎🏽 I’ll be switching to Walgreens.
11.2021Christina
Don't expect to be on hold less than 15 minutes if you try to call. I've hung up after waiting 20 minutes at any given time. When they do answer they act like it's such an inconvenience to have to talk to someone. Any time I've been in the store there have been multiple people behind the pharmacy counter, not sure why the service is so poor when there's plenty of people.
09.2021Aaron
I've been to this pharmacy several times and wasn't thrilled with the service of the pharmacy staff each time. Today, I waited 30 minutes for a shot and one person jumped me in line because I hadn't checked in for my appointent person despite having checked in on my phone promptly. With other options in town, I won't be coming to this location again.
09.2021Aaron
Yesterday I called in refills for my daughter's prescriptions. The time I was told they would be ready for pick-up was 1:00 p.m. My wife went in at 5:00 p.m. and they still weren't ready. They prescriptions were also supposed to be on the automatic refill in the system. They were not. Today my wife and I had doctor's appointments at 10:30. At 11 our doctor called in our prescriptions. I called CVS at 4:30, they were not filled, but was told they would be ready in 10 minutes. We went into the store 30 minutes later. Mine was filled, but my wife's wasn't. The pharmacist then proceeded to yell at customers waiting on their prescriptions saying everyone needed to stop standing around and go shop throughout the store. Very rude and unprofessional. Easily the 10th time our prescriptions haven't been ready by the time we were told, and still not ready many hours after said time. My family will definitely be switching pharmacies.
09.2021Kiki
I wouldn't reccomend this CVS to anyone. The pharmacy is constantly out of medications and most of the staff is really lacking in professionalism and customer service. The pharmacist I've spoken to multiple times has always been rude and made me never want to come back. I much prefer to drive 20 minutes to a different CVS with friendlier staff and way more inventory to choose from.
09.2018