cell phone store
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UScellular in Oshkosh (1280 S Koeller St, WI 54902)
About:
Provider offering wireless plans, phones & devices, plus accessories for home & car connectivity.
UScellular is located in Oshkosh (Wisconsin state) on the street of 1280 S Koeller St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19206518980. You can get more information from their website: https://local.uscellular.com/wisconsin/oshkosh/1280-s-koeller-st/?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA. The coordinates that you can use in navigation applications to get to find UScellular quickly are 44.007308, -88.581480. Scroll down to find out opening hours, reviews and other important information about UScellular.
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Available amenities
Payments
- Cheques
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff wear masks
- Staff get temperature checks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Service options
- Delivery
Jacob
Long line, little patience, poorly trained and argumentative staff. If you want a truely horrible experience, feel free to stop on in! My next review wow... if your going in either plan food for a 4 hour wait eat ahead or do what I did. I had a pizza delivered and fully eaten with still hours to spare waiting. You can make appointments online so... yea... I'll review that next year lol.
01.2022Gryphon
Cell service is pretty good within Wisconsin. I rarely have trouble with reception when traveling. Customer service and sales at this is location is horrible. Will NEVER but any merchandise from US Cellular again EVER. They refuse to give a receipt for phone purchases. They TRIPLE billed my credit card for a phone they didn't have in stock and had no idea of delivery time. Canceled order took MONTHS to correct.
10.2021Samuel
Been here 2 times in past 6 months both times I felt like i was being pushed to buy a phone, when offered very minimum promotions or discount. Once I was told I could not get a discount I was ready to leave. But then I was offered a deal in which I could get 20% off the entire phone bundle, not phone(which was my only reason for visiting). Dont push sales for stuff I do not need to waste my hard earned cash. Help me with what I ask for that is it. I understand it's your job but it's super annoying. Also acted like I was still getting the bargain if I payed installments and could still get the phone that day...... i was paying cash in full that day.
07.2021Ethan
Needed a new phone because I dropped mine in the lake. I had the device protection on my phone and the staff did a wonderful job helping me get the claim done so I could get my new phone the next day! Wouldn't want to go anywhere else for service :) 5/5
07.2021Andrew
Can’t recommend this store enough. I worked with Deon and Nick who turned the terrible experience I had at the Neenah location into a pleasant buying experience. Seriously if you’re in the market for a phone or just need help with your existing phone stop in these guys are amazing
07.2021Amy
I went there to get a phone for my Mom & to add her to my account. Alexia was very helpful, informative, and genuine. I am very thankful to have worked with her, everything was smooth. Also, she as exceptional attention to detail. She redid the phone screen protector until it was perfect. So many other people rush, but she made sure it was perfect. It was very appreciated.
07.2019Michalina
I just needed some help with my iPhone and the manager was very rude and condescending. Patrick was also of no help. It's so noisy and busy all the time. They only care about commission, so if you're not buying anything, just take to Google. They also activated a pink iPhone for my significant other when they specifically asked for a black one and then tried to charge them a restocking fee. Garbage sales people and management.
07.2019Richard
Issac was awesome! I explained how my bill was over priced after canceling a line. Explained that the customer service agent gave me the wrong total and didn't explain what was happening and Isaac did a great job making sure everything was good to go. Always had a great experience here. Thanks!
07.2019Jane
I had to stop in the store to sign a form for my ex to get off my plan. I hate going to this store and hoped they had improved, but of course not. I worked with Patrick Harris and he was very rude. I felt like a burden to him. I asked to speak with his manager, I spoke with Letaria who was also very rude. I like the other US Cellular on Murdock Ave better.
07.2017Aaron
Terrible customer service on a consistent basis. I've currently been waiting for over a half hour to replace my phone. There are no less than three employees I can clearly see who are not assisting customers. A woman arrived 10 minutes ago and was immediately assisted and left. Another customer who walked in immediately behind her has been sitting here and hasn't even been greeted.
07.2016