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CVS in Madison (8470 Hwy 72 W, AL 35758)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Madison (Alabama state) on the street of 8470 Hwy 72 W. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12568373362. You can get more information from their website: https://www.cvs.com/store-locator/madison-al-pharmacies/8470-hwy-72-west-madison-al-35758/storeid=7155?WT.mc_id=LS_GOOGLE_FS_7155. The coordinates that you can use in navigation applications to get to find CVS quickly are 34.749418, -86.768224. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Jenna
Phone system is absolutely horrible to get to the actual pharmacy- the INCESSANT covid vaccine propaganda is profoundly ridiculous.
07.2022Kelly
FYI Recently this CVS has begun closing from 1:30pm-2:00pm each day. There are no signs in the drive thru. There is no update when you search hours online. If you happen to call the number you do get this information however, several weeks ago my husband waited 30 minutes in the drive thru, unaware that they had started closing, and with other cars behind him and one car in front of him, they closed. Anyway it was frustrating, not because they closed, but because there were no updated hours outside to warn customers. Maybe this has changed since our experience. Oh and it only takes one of these experiences to learn this lesson.. lol
02.2022Travis
Absolutely worst pharmacy ever,.. the several times I have went there always results in waiting. And most recently forgotten all together. I like CVS, but the Hwy 72 branch is a nightmare. The staff could care less..
01.2022Susan
I have used this pharmacy for 20 years. I had a very sick husband, and a baby to care for when I moved here, and they were organized and efficient with providing all our prescriptions over the years. The staff has always been very helpful, friendly, and caring. I have had bad experiences with other chains when my insurance dictated I go elsewhere. Thank heavens I now have an insurance plan that allows me to return!
09.2021J
I drive nearly 5 miles out of my way to shop at this particular CVS. There's one near my house, about 4 miles away. But the personal, hospitable, kind, compassionate & knowledgeable staff that I encounter at this store is more than worth the extra time. One's relationship with their pharmacist is a very close & personal experience. I've sadly found that many pharmacists seem to have little or no respect for those who are essentially their patients. What earns this location the rare 5 star rating is that the golden qualities of the pharmacist & their pharmacy staff is found in every employee with whom I've had interaction. Honestly, Corporate should utilize this store as an example of the standard they need to see in every one of their pharmacies/ stores.
08.2021Kennedee
My experience at this CVS was simply horrible. Let me explain. There have been multiple occasions when the pharmacy staff told me I have 0 refills, and I hear verbatim from my doctor that I should have a prescription for one- year- supply. Please keep in mind the phone consultation I had with my doctor regarding the difficulty receiving my medication cost $$- so it bothers me that they refuse to refill my prescriptions when I have refills. It is a shame they do not train ALL pharmacy staff to have the competence to troubleshoot any insurance plan issue that arises. These staff members have an ethical responsibility as healthcare professionals to help- that they lack.
08.2021JP
Not surprised to see they have below a 3 star rating already. Just moved to the area used CVS my whole life 8 different branches across 5 cities and this place by far was the worst pharmacy experience iv ever had. Employees are rude and reluctant to offer any kind of help. I have used the same medication for years I just needed a refill. None of my insurance or Dr. Information has changed but somehow they claim it has. After calling my Dr. (Phone consultation $20) reassured me the problem was on their end and he didn't want me to be without my meds so he sent in another refill. When I arrived they said I would have to pay full price wich I could barely afford it . Not wanting to argue with someone who could clearly care less I agreed and they said it would take about 15 min. I arrive one hour later to find they forgot to fill arguably my most important perscription of them all. To make matters worse I'm flying out of town the next day with alot less money and without my medication. Awful group I recommend going litarally anywhere else but here.
08.2021Domonique
I'm glad I don't just go off of the reviews. I have been going to this pharmacy for a few years and never have I ever experienced what I've seen noted on some of these reviews. The staff are kind, friendly, knowledgeable, and always willing to help when they aren't crazy busy because most of the time they are! Please don't just read the reviews and decide based solely on them whether or not you'll use their pharmacy. Go and form your own opinion. I love them and that's my story!
08.2020Ray
Terrible experience at this CVS. Throughout the day I was on hold for hours... Unacceptable. Some woman (sounded like a white female) picked up with a bad attitude, short temperature, and just rude. She yelled out on the phone for me to stop yelling at her and then ended our conversation. I just wanted to make sure she heard me! Called Pharmacy manager and she said "well she thought you were yelling at her." So that is a excuse to end the call. What about her short patience/lack of customer service. I had been on hold for hours, what if I had an urgent need? I moved to Alabama to experience this kind of behavior? One star for the pharmacy is a compliment. I can't wait to fill out the survey for this chain! I do not feel safe getting my medicine from this location. Everyone I spoke to today had a bad attitude!
08.2020Tarah
They are fine until you change insurance companies. Apparently they all have trouble reading or don’t have the time to. I called to tell them my insurance changed and I was told to bring the card when I get the prescription. A couple of days later I had my fiancé pick up my prescription with my new insurance card but they said I needed a prescription card so he left with out my prescription. I call and read off what they needed on the same card my fiancé gave to them earlier. So make sure if something has changed to call before you go and insist that you read it to them instead of coming in or you will be aggravated and writing a post much similar to this one.
08.2019