Marvel Building & Masonry Supply in Phoenix (2606 E Indian School Rd, AZ 85016)
About:
Retailer for landscaping & hardscaping materials, including pavers, blocks, BBQ products & lighting.
Marvel Building & Masonry Supply is located in Phoenix (Arizona state) on the street of 2606 E Indian School Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16029564880. You can get more information from their website: http://www.marvelmasonry.com/. The coordinates that you can use in navigation applications to get to find Marvel Building & Masonry Supply quickly are 33.495084, -112.025202. Scroll down to find out opening hours, reviews and other important information about Marvel Building & Masonry Supply.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- amenities.offerings.has_service_guarantee
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Safety dividers at checkout
steve
The counter person that sits closest to the door had a disagreement with a customer. He told the customer if he had a problem he could not buy the product, Never once did the customer raise his voice.They agreed to disagree and continued the transaction. Only the counter salesman didn’t want to let it go, He asked the CUSTOMER if he got up on the wrong side of bed or what !? I interjected, Why are you escalating this? You came to an agreement already? Counter guy stood up and walked to me in an aggressive manner and told me to stay out of it. I will never go back to the Indian school location. That individual has anger issues. 4/21/22 9am
05.2022Manuel
I went there 2/23/22 i need it some info about buying pavers around 10:am no costumer service, the guy at the front desk doing nothing, i ask few questions and he answer me like i knee where everything is and it fill like he just dont want to help, firs time and last time there , went to lowes store
03.2022Francisco
Always nice, knowledgeable and helpful. Very nice quality cabinets!
01.2022Javie
The fella Chris there is an A-Hole! Management needs to train him up on his customer service skills. Very Rude and not very good at his job! I get these vendors are under a lot of pressure and stress due to the paver manufacturers behind but when YOU screw up an order that is in your control take some accountability. My time and gas is valuable too. Don't make me feel like I'm the A-hole for wanting you to make it right. I'll stick to the fellas at the Thunderbird location. Also on another note Marvel in general needs to hire someone to answer phones!
07.2021Ricardo
I called the Indian School Rd location twice and was put on hold 28 minutes the first time and 31 minutes the second time. The second time, I was told I would get a call back with information about a product I needed. This was one week ago. No one has called. I guess they don’t want the $3,400 worth of supplies I need. The two guys that I spoke to were rude. I believe their names were Dumb and Dumber.
07.2021Usa
Unprofessional and rude. We walked in looking for material but needed help finding the name of it. As we asked for someone’s help all he said was “Don’t waste my time”. If I can give this store 0 stars I absolutely would.
07.2021Brian
I noticed that they did same thing with us ..made mistakes and now last material they delivered it was lot of white spots look old .. after we had workers working on our backyard patio has to stop working my wife emailed the woman and called.. barely get their call back after promised to call back pretty frustrating !
07.2021Gary
In my professional, opinion I would not purchase any product from this company. Marvel Building & Masonry Supply/ Border Our one-and-only experience with them has been a complete nightmare in our eyes. We were contracted to install a finer cement panel on the exterior of a building. Nichia, who is the manufacturer directed us to contact it’s local distributor Marvel Building & Masonry Supply/ Border to purchase the material through. We provided Marvel/Border with an purchase order with the correct product, quantity, and color. We received a conformation back from Marvel/Border that matched our purchase order. We had requested that the material be delivered to our office. They delivered it to the job site instead. Mistake #1 Once we got to the job site and installed the product all seemed well. This was until a few weeks later when the architect informed the general contractor and us that the material color of the Niche panel was incorrect. Upon investigation, we learned that Marvel/Border had provided the material in a different color to other similar buildings and so, without checking with us, unilaterally decided to change the color when it ordered from Niche even though Marvel/Border’s conformation to us had the correct color on it. Being that this was our first time working with this product we did not know the difference in hues in the color from what was order and what was shipped and ultimately installed. The owner, who was only a few weeks away from closing the building, had a major problem on his hands. Marvel/Border informed us that it would not replace the material even though they it made the decision to change the color without permission or notice In the end, the owner required us to write it a $30k deductive Change order to accept the incorrect color panel on the building. In our opinion, Marvel/Border made the mistake, but it won’t own up to it and pay for it. Based on our experience with Marvel/Border, buyer beware when you purchase any product from Marvel/Border if it makes a mistake, you may get the same treatment that we did?
07.2020Jeremy
The Indian School location is really unorganized and crowded. Marvel in general is awesome. I just would rather travel a little farther for a much better chance of not having my pickup dinged up because their is no room to drive on the yard. Very frustrating.
07.2019lgallipo1
it's not often that a business is so concerned about meeting your needs that they direct you away from themselves to another vendor. That just happened to me at Marvel. I went in to order a product from them that was the closest to what I actually wanted but couldn't find. They made two calls for me to other businesses and sure enough one was willing to custom make what I needed. So thank you Eddie and Marvel for going above and beyond in customer service. What a pleasant experience.
07.2015