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Dollar General in Fort Smith (6711 Phoenix Ave, AR 72903)
About:
Bargain retail chain selling a range of household goods, groceries, beauty products & more.
Dollar General is located in Fort Smith (Arkansas state) on the street of 6711 Phoenix Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1479-308-0183. You can get more information from their website: https://stores.dollargeneral.com/ar/fort-smith/4602. The coordinates that you can use in navigation applications to get to find Dollar General quickly are 35.348207, -94.357673. Scroll down to find out opening hours, reviews and other important information about Dollar General.
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Available amenities
Payments
- SNAP/EBT
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Justin
My day started like any other day. Woke up, brushed my tooth, and emptied my colostomy bag. After adding that to my compost pile I realized I was in need of the General. Not the car insurance guy that Shaq is friends with. No sir. The DOLLAR General. Parking was sparse as there was a car meet in the parking lot. No worries. Just get it fixed next time. Unacceptable! I really like candy. Anyway. I waded ankle-deep through used needles just to make it to the frozen food aisle. Hungry man meals aren't what they used to be. Employees seemed to be carrying on hour-long conversations and kept giving me the "one second" finger with scowls on their faces. Left what I had there on the counter and walked out.
09.2022Sarah
The employees are very rude and act like you are not even there. They have very poor customer service. They hardly ever have anything. They were out of tons of things. Empty shelves. The old woman is the only nice worker there. Its sad that she works at that dollar general and not one that has more nice and patient employees. I would not recommend this store to any one. The employees are just awful.
09.2022Gregory
This store is trash. There's people waiting outside and they won't open the doors because people didn't do their job and pull penny items the day prior. She came outside lying saying the system is down and called other people to come in and then pull the items. The store opens at 8 am not 9, not 10 this is wrong. We will all be calling corporate.
09.2022keirston
If I could give less then one star I would. This place is DISGUSTING. This is the third time I have been in here and it is the same every time. As the employees are on their phones talking to their friends, the store is an absolute cluttered and dirty place. This needs new management and a new staff completely. Even the hand basket had a such a thick layer of dirt inside of it.
06.2022Nathan
Worst dollar general i've ever been to, they act like you don't exist, my advice is to take a course in customer service
06.2022Ginger
I don't know how this DG location ever gets any rating higher than one star. Those reviews must be from a friend of a friend to keep the reviews from being minus one star. The LAST time I had to drop in there I was so disgusted and aggravated I'll never use that location again! The merchandise was just disastrous chaos. The isles were so full you could hardly walk thru to shop, and then there was Mercado's stacked in front of product that I needed. I tried, but I had to put my merchandise back and walked out!!! I don't know how anyone can shop there. And not to mention the store was also dirty. The floor was filthy right upon entering the store. - 1 *️⃣
04.2022Jay
Terrible customer service. And let's talk about Alexis who is the manager. While I was asking her question at the checkout she was sitting there texting on her phone and when I asked her where an item was she said I don't know if we have that or not and went back to texting on her phone. I just think with her being the manager she would have tried to help me find the item. Even if she wasn't the manager and just an employee she should have helped me find the item or told me no sir we do not carry that I apologize. So when you go to the Dollar general be sure and say hello to Alexis and remind her that she needs to work on her customer service. This isn't the only occasion where she has been rude, there have been two separate events other than this where she is just been flat out rude. Alexis I'm telling you you need to work on your customer service because you're not pretty number one and number two you have terrible customer service. So quit acting like youre so hott you don't have to help customers. I have never had any other problems with any of the em.ployees there and they have all been friendly. I just expect more out of a store manager
03.2022Melissa
The individual prices being rung up are not visible on the card reader and neither can you see the prices on the dim, archaic register facing away! So your total is a surprise, and you have no idea how much each item cost until AFTER you pay. Then you finally see the individual prices!
02.2022Shelley
This store needs a major re-haul. They need to get temporary night stalkers to remove all he carts out of the isles. It’s a mess! How the Manager or his/her higher ups can’t see what’s going on is beyond comprehension. It is truly dangerous for shoppers and employees in this mess. The only person I see working is the elderly woman.
11.2021Misty
Their space is small so it feels a bit crammed in but they do a good job. This is one of my favorite locations. They never have boxes blocking the way. Staff has always been curious. The restroom is not super clean but not nasty. If you use their app you get coupons added automatically at checkout when you type in your phone number. Every other week I get Gain laundry soap for 2$. No more coupons to cut out!
10.2021