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Tipton & Hurst - The Heights in Little Rock (1801 N Grant St, AR 72207)
About:
Arkansas’s oldest and largest florist, plant and gift stores with delivery throughout central Arkansas. Guaranteed Satisfaction Since 1886! Voted Best Florist in Arkansas Democrat Gazette, Arkansas Times, AY, Soiree and Arkansas Life. Largest selection of flowers and plants direct from growers worldwide. Roses, Lilies, hydrangeas, succulents from Award winning designers creating beautiful bouquets for every occasion from Sympathy, birthday, anniversary to weddings and events! Unique gifts, accessories, Bridal and tabletop with Herend , Juliska, and Simon Pierce. Gourmet food, candles, fragrances, lifelike flowers & plants, containers, glass, crystal and unique vessels. Holiday & Christmas decor! Little Rock, Conway, Pine Bluff.
Tipton & Hurst - The Heights is located in Little Rock (Arkansas state) on the street of 1801 N Grant St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1501-666-3333. You can get more information from their website: https://www.tiptonhurst.com/locations/little-rock-florist/. The coordinates that you can use in navigation applications to get to find Tipton & Hurst - The Heights quickly are 34.768677, -92.338989. Scroll down to find out opening hours, reviews and other important information about Tipton & Hurst - The Heights.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Unavailable amenities
Tipton & Hurst - The Heights doesn't have any unavailable amenities.Categories
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tineal
Katherine was amazing! I was looking for flowers for my mom and thr arrangement Katherine put together was beautiful! Thank you so much!!!
10.2022Stephanie
OMG!!! This is the best florist I have ever been!!! I love the Halloween decor, and the young lady assisted me and my co-worker in finding a peace lily. The ladies at the shop found a very nice vase for it and dressed it up very nicely! I truly appreciate their hospitality and their service. I most definitely will be coming back. Thank you so much!!!
10.2022Lamar
My mom once told me, "It's not how you start, it's how you finish." It took awhile for me to completely understand what that meant, but as I grew up, became wiser, those words made me that man I am today.That being said, I wrote a review, addressing my first visit at the store called Tipton & Hurst - The Heights, located in Little Rock, AR. It wasn't pleasant, by all means. It was so bad that I wrote a very detailed review, explaining my visit at the store and how my girlfriend and I were profiled. It was so bad that I made a promised to never shop there again, nor would I tell anyone about the place. Well, that review was read by the President and Owner of Tipton & Hurst, Howard C Hurst. After thanking me for providing a well written review of my visit, Howard showed true empathy. Immediately, Howard wanted to call his direct line. Note, I didn't expect to have my message read by the owner of Tipton-Hurst. All I wanted was to share some light on poor training and accountability. After thinking about it, I called Howard. I explained to Howard that my girlfriend and I wanted to be treated like everyone else and Howard couldn't agree more. Howard told me feedbacks, no matter good or bad will provide data to the company to review and dissect and make the proper changes for future growth and most importantly, doing the right thing for the customers. During our time talking on the phone, I completely changed my view of the company in its entirely. Without saying it, Howard C Hurst is a remarkable man and leader. Howard didn't have to ask me to call me. Howard didn't have to provide me with his direct phone number, so he could apologize on the behalf of his employees. Howard didn't have to allow me to rant about my past and current concerns on shopping at stores that make me feel unwanted. But, Howard did. And he did because Howard cares. Howard cares about approving customer and associate service at all of his establishments. With over 15 years in the retail space, I have only met a few that is passion like Howard, and I don't know if I will meet another one like him. Also, thank you Howard C Hurst for the flowers. she loves them. :)
08.2022JL
UPDATE: Would change to zero stars if Google allowed it. (1) If "credited your original orders 100%" meant a refund, just FYI, one was not received. (2) While I appreciate the re-do on the flowers, I am concerned that you called one of the gift recipients, left a voicemail and in it, asked if she understood that fresh cut flowers had to be watered. Perhaps I wasn't clear in my first review. YOUR FLORIST used leaves stripped from the stems of the flowers as filler. There were no stems to place in the water. The cut leaves were just stuffed in the empty spaces of the bouquet ABOVE the water line to fill the holes. Therefore, within 24 hrs, those leaves died. This outcome had nothing to do with the gift recipient. Whether she watered the bouquet or not, the outcome would have been the same. Your message asking if she, a grown woman, understood cut flowers needed watering was grossly condescending. Here are my expectations going forward: Don't worry about a refund or re-doing anything. Don't call my gift recipients. I had to provide their numbers for delivery purposes--not so you could leave inane voicemails. Don't call me. My views are set in stone at this point. Just move on. ORIGINAL REVIEW: As a former resident of AR, Tipton Hurst has been my go-to florist in the Little Rock area for years. Recently though, I have received feedback from the recipients that the bouquets did not meet expectations. One time, I sent a potted hydrangea to my mom. She received a water logged, mostly dead azalea (this was before COVID and its related supply chain issues). The lady at the shop in the Heights argued with Mom that she got what I ordered. When I called and protested, they replaced the azalea with the proper hydrangea. That should have been the last time I used them. But for Mother's Day this year, I used them again for a bouquet to my mom and my aunt. Mom's bouquet looked good in the delivery confirmation picture I received from the florist. Mom indicated that after two days, she noticed a bunch of dead leaves in the arrangement. The florist had used cut leaves from the flowers as filler but they weren't in the water so they died quickly. I didn't get a confirmation photo on my aunt's order and now I know why. My aunt's bouquet was nothing like I ordered. Instead of an arrangement, she received a bud vase with a couple of flowers in it. Perhaps they thought that because she was in an assisted living facility that I would never find out. Or that since I lived out of state, no one would tell me that the bouquets weren't up to snuff. But I did. If I can, I will post ordered vs received pictures. Once again, I am left very disappointed in T&H and needless to say, I won't return after this time. The arrangements are overpriced for what you get.
06.2022Doe
Jason delivered flowers to a co-worker and he called to ensure the correct address. He spent a substantial amount of time trying to find the right apartment, with very little direction from me. I apologized and he was still so patient and kind. He went far and beyond. His customer service is exceptional! The world needs more Jasons! Thank you! Thank you! Thank you! The flower arrangement is BEAUTIFUL! You guys are AMAZING!
06.2022Jennifer
Tipton & Hurst could not have done a more beautiful job with the flowers for my wedding and reception! Absolutely stunning! Chris & Christina were wonderful to work with.
11.2021Kristen
UPDATE: I wrote this review in the middle of the night and recieved a call from the Heights store, with an apology and a “how can we make this right” at 830 the next morning! Thank you Tipton and Hurst for your kindness. A new plant I had picked out was sitting at my door by 10:30 and the president Mr. Hurst called me personally in the afternoon to apologize! People make mistakes, thank you for making things right! I would definitely recommend Tipton and Hurst! I received my first delivery from Tipton Hurst for my 38th birthday and was so excited, for this was my first time to recieve delivered flowers! I was impressed with beautiful potted tulips! I kept them well watered and in sunlight, by the second day the tulip heads were touching the counter, wilted...I rushed them to the Heights store hoping they would say “oh no,let me replace these with another pot of bulbs,” but two ladies tag teamed me proceeding to gush “how beautiful the tulips were” and it was “normal” for them to fall to the counter (on the second day). The lady said she would “stake” the tulips upright and the pot came back with a ribbon around all the stems holding the flowers upright. I left bummed and saddened knowing the flowers would fall again the next day and at my first delivery experience. I would recommend a local florist, that is not stuck up, and truly concerned about making the customer feel happy and special about their gifted floral experience. For some people, receiving a gift of flowers is a luxury and as for me, my first time in 38 years. Our experience matters as much as your routine customers.
11.2021Jeremy
Tipton & Hurst was great to work with for our elopement. My wife wanted a bouquet for the day and they were extremely flexible and easy to work with as we had to change our date. There was a small issue on the day of the wedding-the order had never been printed so the bouquet was made later than expected that included flowers that my wife specified not to include, but they were able to create the perfect bouquet for our perfect day. I would recommend working with Tipton & Hurst, very affordable for a wedding day bouquet.
11.2020Aldo
Normally, when I order flowers 💐 from this place I end up displeased. This time they have redeemed themselves! This bouquet was beautiful, it's full of life and vibrant. My wife was pleased with this anniversary surprise. Thank you, Tipton & Hurst! You guys went above and beyond on this one!
11.2020Fre
February 13, 2018 update: I was contacted by a manager on behalf of the owner to express how my experience was not indicative of how they would like their customers to be treated. I really appreciate that they took the time to contact me and see what could be done so that future customers will have a pleasant buying experience. They have always had a beautiful assortment of cut flowers and potted plants. I will give them another chance. ......... I used this location for flowers for a number of funerals. They have an abundance of fresh and potted flowers. I just don't like how I was treated in the store. I stopped in because I noticed that they had a sale on some of their holiday items and the manager seemed perturbed that I was buying the items that they had for sale. Mind you I made three separate purchases...but I waited in line, I was excited that I found an item for a gift for my mother and the lady didn't want to give me a gift bag & was stingy with the ribbon. I paid cash and I just don't like that I felt worse leaving the store, than when I walked in.
11.2018