cell phone store
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T-Mobile in Cudahy (7200 Atlantic Ave Unit B, CA 90201)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Cudahy (California state) on the street of 7200 Atlantic Ave Unit B. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1323-771-0292. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-cudahy-ca-90201-9997?utm_source=google&utm_medium=lastmile&utm_campaign=9997. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 33.969845, -118.187629. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Mario
Store has improved. Staff is friendly but it would be more professional if customers that walk in get acknowledged with a simple "welcome, we'll be right with you".
09.2022KingTony
Worst service I’ve ever gotten from any retail store from T-Mobile ! I bought a chrome book and it’s been almost a month , that it stoped working unexpectedly. I did not damage it and they refuse to exchange it I legit feel robbed and they always say the manager is not available ! This is the worst store to buy from ! Never again! Please someone help ! They had me wait for hours multiple times without no solution, they don’t care about your time !
02.2022roger
Bad costumer, no atención to costumer, services Kathleen, wendi, carol. I was there trying to make a change of number and they us do everything by phone with a t mobile costumer service. I went there to them for help and I end doing all. They never say please or thanks.. They were talking instead of helping the costumer.👎👎👎👎👎👎👎👎👎👎👎
12.2021leticia
If I can give 0 stars I would ! Worst customer service ever !!! The so called “store manager” osuna is the worst manager ever he needs to be fired ! Came in for a replacement for my daughters watch and a customer service rep had sent to the store since it was under my warranty and he didn’t want to give me my replacement watch. I went ahead and contacted T-Mobile customer service let them know the situation and they called the store to see what was the reason and he was rude to her as well best believe this store will be hearing from me I’ll be in touch with the hire manager ! These employees need to be trained before they move up to a higher position! Oh and to top it off the employee that was helping me asked for my ID to check for the account I showed it to him and he has the audacity to ask me if that was really me like no my name is Jeff ! Haha
12.2021Angeles
If I could give this place negative stars,I would. The staff members are ridiculously rude. Their service is trash. The way they make their customers wait and literally can never help. I came here asking to change my number/new line their response was “you need to call customer service. There’s some things that even need we can’t do”. I called customer service and they said to come into a store and it was as simple as getting a new sim. I come again to do a payment,their wait time is ridiculous. They have 3 people working and 2 customers yet can’t allow more to come inside nor give them service.
12.2021Jose
If I can give 0 stars I would ! Worst customer service ever !!! The so called “store manager” osuna is the worst manager ever he needs to be fired ! Came in for a replacement for my daughters watch and a customer service rep had sent to the store since it was under my warranty and he didn’t want to give me my replacement watch. My wife went ahead and contacted customer service and they will be hearing from her as well !
12.2021Cristian
If this could be 0 stars it would! AVOID this store at all costs, otherwise you will be met by Junior Osuna’s nasty customer service, no empathy for customers and can’t even check in and let customer he will be with them in a second, just flat out ignoring anyone behind the customer he’s helping out, not to mention the other “reps” just standing around watching the line expand, I’m not sure how T-Mobile’s hiring process works but it needs to change soon before they loose all their customers with this horrible example of customer service.
12.2021Sully
Worst store ever!! Employees and Manager need more training. Manager is the worst sale man there . I was trying to change my iPhone 11 to a different color and he didn’t know anything. I had to do everything over the phone with a representative. I recommend if you have any questions or concerns. Contact T-Mobile representative over there phone. That the best service I had.
12.2020Armando
Customer service is simply terrible, I was left waiting an hour after my turn. Not to mention that the manager was playing profane music at an extremely loud volume. Afterwards we were told about a buy 1 get 1 free only to learn 2 months later that we have to pay whatever is over 1000 dollars, meaning the associate withhold the truth. They also added different features never agreed upon. Don't waste your time at this location.
12.2020Erika
7/2/20 The store closes at 9:00pm. I arrived at 8:38pm and they had already closed the store. Besides this minor inconvenience, staff here are very unprofessional and lack customer service knowledge/practice. I was only coming in to have someone switch my phone number btw Update: 7/23/2020 Hi Leslie, thank you for following up 21 days later. On July 2nd when I posted the review regarding my experience, this location had the schedule posted on the door as well as on google stating it closed at 9PM. I also called before heading over to confirm store hours as I was aware business hours in general were varying due to COVID-19. There were employees inside they just decided to close a little earlier. Btw all I really needed help with, which I did myself that night, was to insert the chip in the new iPhone I had. Your comment stating the updated schedule now, definitely did not apply or had anything to do with my review then. Like I mentioned, besides that minor inconvenience, other times I’ve been to this location before the pandemic, I’ve had very poor customer service experience. The one star review was a review in general of my experiences at this specific location.
12.2020