drugstore
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CVS in Diamond Bar (300 S Diamond Bar Blvd, CA 91765)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Diamond Bar (California state) on the street of 300 S Diamond Bar Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1909-861-5551. You can get more information from their website: https://www.cvs.com/store-locator/diamond-bar-ca-pharmacies/300-south-diamond-bar-boulevard-diamond-bar-ca-91765/storeid=9667?WT.mc_id=LS_GOOGLE_FS_9667. The coordinates that you can use in navigation applications to get to find CVS quickly are 34.020552, -117.808709. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- In-store pickup
- In-store shopping
J
Pharmacist Radha needs a lot of help and adequate training in patient care and customer service. How is he professional enough be an employee? This sets a very bad example for a large cap company such as CVS. He threatened not to fill my prescription after just being discharged of and recovering from a heart attack. Extremely disrespectful and dishonest. He will be the cause of my second heart attack. Witnessed him yelling at another customer/patient over the phone for no apparent reason. He needs mental health help or should be fired or please willfully resign. Malpracticing pharmacist notice.
11.2022Patrick
CVS is in financial trouble, and they have cut payroll. The store is always short staffed, the staff in the Pharmacy continues to change constantly, and they hire rude, disrespectful and dishonest employees. The staff in the Pharmacy constantly has the I don't care hateful attitude. This used to be a good place, not anymore. Supplement: Since leaving CVS, I've been to Walgreens three times now and it has been such a rewarding and pleasant experience. Readers should give them a try.
11.2022Joe
Pharmacist named Jestin stated that my prescription would be ready TODAY over the phone. I drove over to this pharmacy and sure enough he changes his story saying, “it won’t be ready for another week, my bad.” Made me waste gas. Be careful with these pharmacists here at CVS, they like to trick you sometimes and make you feel like some type of addict.
09.2022Phuong
How is this place still open? I went to drop off a prescription in the AM, came to the pickup window because their drop-off windows were all closed. Handed tech A my script and she told me to go to the drop-off window. I told her no one was there and all the windows were closed. She walked away. Ummm...ok. No "Please, come to the consultation window and I can process your prescription there," or any comment would suffice. The pharmacist completely ignored the situation. Finally, tech A came back to the pickup window (still there, haven't left), cause that was the ONLY opened window and she processed my script. 10 minutes later, the pharmacist informed me that they don't have it in stock. So if you need to see what a pharmacy looks like, such as bottles on shelves, opened and closed windows, then this pharmacy is for you! If you actually need medications, find a Pavilions Pharmacy or ANY pharmacy, just not this one. Cause they will direct you to dead zones, hoping you will go away.
04.2022Lyle
I'm becoming more and more disappointed with CVS Diamond Bar. Have been going there for years. I understand they must be busy because trying to pick up a prescription always has a waiting period. CVS usually only has 1 person working the register while there could be 5-10 people in line. Always! Reaching the pharmacy by phone is rarely doable. I usually get cut of at least once each time I call. Wait times could be 5-15 minutes consistently. Not sure if it is a staffing problem or Management problem. All I know is it is consistent. I've also had 2 occasions this past year where prescriptions I've picked up had expired. Majority of the staff is nice in person but by phone, staff is impatient, curt, and many times, provides incomplete or wrong information. They need to improve and fast. I've used Costco Pharmacy and other CVS stores and each time my experience has always been considerably better. Very positive.
01.2022Sam
Pharmacy is either poorly staffed or poorly run. Every time my family comes here for a simple prescription, shot, etc it takes forever. My wife got the covid booster pretty quickly but they make you wait 15 min to ensure you don't experience side effects. We get in line 10 min later and wait in line for 20 more minutes just to get our vaccination card. There was about 5 people in front of us. There were two lines... one for vaccinations and one for regular prescriptions. I highly recommend taking the wait into account when coming here. The store is also old and outdated.
12.2021Beeg
Decided to use this location as my pharmacy, which was a huge mistake. I called to check on the status of a prescription and sat on hold for a total of 22 minutes just for the pharmacist/pharmatech to tell me that they haven’t ordered my medication yet. I could have driven to the store, asked in person, and returned home within the same period of time. I understand that the medication a needs to be ordered, however I don’t understand why the 1st pharmacy rep that answered after 5 minutes on hold, or the 2nd pharmacy rep that answered after 15 minutes on hold, couldn’t tell me that. Rather, they left me on hold with the staticky orchestral music and automated voice looped ever 15 seconds for nearly half an hour. Forcing someone to listen to that for an extended period of time should be considered cruel and unusual punishment. This will be the one and only time I use this pharmacy. It’s a shame, because the staff in the front of the store are so friendly and helpful. I’m not sure how they ended up with such incompetent pharmacy staff members.
12.2021Dann
As a name brand pharmacy, this place looks a bit unclean and untidy, especially the area near its pharmacy windows. There is a large stain on the carpeted floor that looks filthy. A dusty massage sofa is on display near the curtained vaccination corner, which looks like an eyesore. Overall, this store seems poorly managed.
11.2021Emaan
I have been coming to this pharmacy since I was 4. Despite the fact I no longer live in the area, I deliberately make an effort to get my prescriptions filled here because of the great service I usually have. Today, I had one of the worst customer service experiences I have ever encountered! Many of the staff had an attitude, were horrendously rude, and there was even an argument between the staff that occurred while I was waiting for my prescription. When I spoke to the manager, he showed little concern for what happened. I am very upset as to what has happened to this pharmacy! It is so sad that sick patients who are terminally ill, people in pain and discomfort, and even exhausted people who are down with the cold or flu have to go through the horrible experience here in order to get the medication they need! Please be more considerate of the position you are in working in a pharmacy. If you don’t have the patience to work with people, then perhaps you should reconsider where you’re at 😕
11.2020cherie
I don't know why I continue to come to this location. The people in pharmacy always seem like they're dazed ,& confused, never having my medicine. Not knowing when they'll get it, every time I come here! The employees in the rest of the store seems like they really hate they're job, & the customers too.
11.2019