cell phone store
Now Open
Metro by T-Mobile in Edinburg (1560 E Canton Rd Ste A, TX 78542)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Edinburg (Texas state) on the street of 1560 E Canton Rd Ste A. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1956-685-9215. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10228129. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 26.273186, -98.151044. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Gael
Super bad
11.2022Orfelinda
It was great service, very knowledgeable and respectful employees assisting me..
10.2022Magic
Fast service great to make business 👌
08.2022Zack
So I have my own device and I wanted to buy a SIM card at this store, but the representative responded saying that you need to activate the SIM card with the phone right then and there, which I know is false because I was a former manager at 3 Metros. The representative wanted to just make activation sale which I understand, but you should be able to buy a SIM card and activate it yourself with a metro phone or an eligible BYOD. Just to confirm from what I know is true and hasn’t changed I contacted metros customer service line saying that what they were doing is wrong and I that I should be able to purchase a SIM card by itself, but ok I didn’t make a big deal and thanked the representative for the information. I just know this is unethical, but unfortunately this in the rio grande valley and nothing will be done about this situation. It’s sad really knowing that other customers are being taken advantage of. This was the first of 3 stores I visited in Edinburg which all said the same thing.
12.2020SGxDemøn
Our phones were being disconnected after a system issue after we paid for an activation fee, and the monthly amount and the emlyoee Montse was so nice and helpful and resolved all of our issues. Amazing work!
12.2020Aide
Bad service, they send me to McAllen just to be told . " sorry we can't help " Is the second time they do it ... I end up changing company... I don't recommend this place ...
12.2020Jonathan
New customer of three months (and not a customer for much longer believe that) already done with this company, went in because one of my two lines wasn't working. At the start the young man helping me was friendly and helpful but once he couldn't figure it out he asked the lady behind the counter for help and that's when the sales pitches began. Was asked to buy new sims card or new phone. Told me to buy the Sims card and it probs wouldn't work still and laughingly told me i wouldn't be able to return it for my money back. So I got this phone and sims 3 months ago and they now they're faulty and the only option is to buy new again. At that rate that's a new phone every 3 months man. Never had issues like this with other cellular company. I'm genuinely floored at how unimportant customer retention was at this place ! Does this represent metro pcs as a whole or just this one kiosk? I don't know and I ain't gonna stick around to find out . if you take away anything from this review it's stay away from this location. It's the one on canton in front of the walmart .
12.2019Arcelia
Very unprofessional gave me a number connected on the boost network... (verified by owner on boost network it's been her number for 5 months) Anyways never going back there again... they need to fire all of the workers all incompetent
12.2019Janie
poor customer service! Charged extra hidden fees. When asked what they were charging extra for the employees did not know how to answer/explain. Asked for a refund on the extra charged fees and they refused. Lied about their manager being away as well.
12.2017roel
It was the worst experience. Was not able to help me and very rude. Refused 2 sell me a phone if u didnt take high plan plus features (Andrea) sales representative
12.2016