Planet Beauty in Laguna Niguel (27881 La Paz Rd, CA 92677)
About:
We are your local destination for cosmetics, haircare, skincare and body products. With over 40,000 products in our catalogue Planet Beauty offers a variety of upscale, social media known, popular brands that fit every age and desire. We also have clean and doctor created skin brands. Shop around our stores and discover the latest shades of nail polish, hair removal and electrical tools. Our dedicated team will be happy to assist you to find your favorite beauty regime. Follow us on social! Instagram @planetbeautyofficial Twitter @planetbeauty
Planet Beauty is located in Laguna Niguel (California state) on the street of 27881 La Paz Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19496433727. You can get more information from their website: https://www.planetbeauty.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb. The coordinates that you can use in navigation applications to get to find Planet Beauty quickly are 33.557556, -117.710494. Scroll down to find out opening hours, reviews and other important information about Planet Beauty.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Patricia
Excellent team and service! Corey was an awesome help with choosing a new foundation. Very professional all around.
04.2022Eula
Frequently we really want to go to a marvel shop to make up and unwind. To be dealt with well, then, at that point, come and visit this store! The specialists were spotless, excellent, and exceptionally supportive. They even have a decent result for each help you've been calling for. I came here as of late to request a pedicure, and the staff worked effectively. Likewise, it was a truly pleasant spot to remain and stand by, in light of the fact that it was simply perfect and it had a great deal of rooms. All things considered, this shop was awesome!
01.2022Alexsis
Always the most helpful and professional service. You are always so kindly welcomed here at this location. I also absolutely love their in house Stylist, Melody! She does the most incredible cut and color.
09.2021Israel
Team members are always so helpful and willing to help find/recommend products.
08.2021Ayla
This store has become my favorite of all beauty stores. The staff (especially Sydney) are absolutely the best. Super knowledgeable and friendly without ever being pushy. Love shopping here and visit as often as I can!
08.2020Bob
I've been down here a few times to buy shampoo and conditioner for my picky wife. The ladies here have always been patient and helpful with me. They are professional in their sales approach and have a serving attitude. Thanks ladies!
08.2019Ashley
This store provides the worst CUSTOMER Service. I purchased 2 bottles os ST. Trope self tanning lotion. I used the first bottle in 2 months. When I opened the 2nd bottle the cap would not stay shut. Therefore I had self tanning lotion leaking all over. The color of course dark brown and very staining. I went to the Laguna Niguel store where I purchased the item. I was told by Devon their very rude, unprofessional, sarcastic manger she could not exchange it because it was past the 30 days. Since I was a rep for a large beauty company I knew they could exchange it. I asked her to call her corporate office. She refused and said she would email me and call me with the answer. 30 days pass and I never heard from Devon. I went back to the store and she immediately gave me a dirty look and said Corpoate said “ NO”. I told her I called St. Tropez and they asked me to go back to the store and they would take back the item. Devon still said I can’t do that you need to send it to St. Tropez yourself. Really Devon I’m the customer and I need to work directly with the Vendor. I was the rep for Paul Mitchell, It’s a 10, Kendra and more. I picked up bottles that were over a year old. This store has always been unfriendly and a bit stuck up. Well here’s the solution ULTA is moving 2 miles away in the Hobby Lobby shopping center. Here’s the real kicker. I told the manager about my experience at PB and she said bring me the bottle...I will trade it out and send back to St. Tropez. WOW now that’s CUSTOMER SERVICE.....ULTA you Rock !!! PB management if your smart you will get rid of DEVON she is not management material.Go work in a cubicle somewhere. You’ve lost a 15 year loyal client and my friends.
08.2019Yelena
They have beauty supplies that you won't find at any other stores. I've only been there once, so can't really tell anything about their customer service. So far everyone seemed nice.
08.2019Samantha
What a great place to find most all my beauty needs! The staff is amazingly helpful and knowledgeable about the products and even application of makeup. I highly recommend making this your go to for products and makeup.
08.2019isabel
I have been buying my beauty products from Planet Beauty for as long as I can remember. The Laguna Niguel location has gone thru some personnel changes, which is not uncommon, but the employees that are running this store have started to refuse to honor their return policy. You aren't getting your money back, which doesn't bother me at all, I am totally fine with a store credit if I notice something is not working out for me, but lately the girls here are flat out refusing their products back, saying that they are final sale when I show them my receipt and show them my receipt allows for the return. The first time they tried pulling this, I told them they had no merit doing that and after insisting in my second visit, she took it back reluctantly and gave me store credit for the item. Sometime later I had purchased something new and noticed it wasn't working on me and took it back within the time frame allowed and she tried the same tactic on me! I was blown away. I immediately called a different local Planet Beauty who said she should not be refusing returns and agreed to do it for me. OKAY LAGUNA NIGUEL, YOU HAVE ISSUES. Sales may be affected by returns but that's part of doing business!!!! GOING TO IRVINE SPECTRUM OR DANA POINT IS A BETTER IDEA UNTIL THEY CHANGE THEIR BAD BUSINESS PRACTICS!!!!
08.2018