cell phone store
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Metro by T-Mobile in Long Beach (1224 Obispo Ave, CA 90804)
About:
Wireless provider supplying phones, no-contract plans, accessories & repair services.
Metro by T-Mobile is located in Long Beach (California state) on the street of 1224 Obispo Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15629618282. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10278862. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 33.781986, -118.154385. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Health and safety
- Customers wear masks
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Is the place part of a chain store?
Metro by T-Mobile is my place. Can I manage it?
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Joanie
Fixed my phone in 3 minutes. Thank you Redondo store in long beach. Always good service.
07.2022Joel
Dude behind the counter took a little long dealing with the customer before me. Never seen anyone take that long, but it look like he was setting up a new costumer, I did get what I needed. I think it'd get good to have at least 2 people on.
02.2022Dr.
The young lady with a nose pierce and tattoo in the back of the hand was very rude. I was there earlier today to upgrade my plan with an Iphone 11. First impression, when she tried to sell me iphone 11, she looked at me from head to toe. Then she was pushing me to buy the screen protection and the case. I denied them. That might have dissapointed her and caused what happened next. She asked for my phone number to look up my account. A few minutes later she asked my phone number again by reciting a phone number which were totally not mine. Then she asked me for my driver license. Instead I gave her my pin so that she could access my account. Then she asked me which phone number I wanted to activate to use the Iphone 11. I gave her the number. She sent a text to my other phone to verify my account. I gave her the temporary pin that she text to me through Metropcs. A few minute later, she asked for the same phone number again. I said, "you have just asked me earlier, why again?" She said, "I wanted to verify you." I gave her my account pin. Also, I gave her the temporary pin that she texted me. What else did she need to verify? I said, " I don't like people asking me the same thing over and over again." She got upset and said, "maybe you should order Iphone 11online instead." I was shocked with such comment. I never had experience a customer service this rude. So "I said okay and walked out. She said, "you are rude and said bye" with a waving gesture like kicking me out of the store. I went back in the store and asked for her manger name and number. She gave me the card. Later I called the number on the card, she picked up. She said she is the store manager and that I could complaint anyone if I wanted to. Then she hanged up the phone. I went to the other nearby Metro PCS store in Stern Ave, Long Beach. They were super friendly. I walked out within 30 minutes with my new Iphone 11 activated. This young lady rude behavior does not represent herself as a store manager. I saw another customer's complaint 5-6 months ago. It would not be suprising if it was her. I will never return to this place again. There are so many Metro stores out there that are friendly and want to sell me service. Not this place!
01.2022Nazarene
The best customer service! The girls that work here are PROBLEM SOLVERS!!! They're also warm, friendly, diligent, and they strive to make sure that ALL customers leave satisfied, and with their issues resolved. I am very impressed with this location and I seem to always leave in a better mood than when I arrived. Thanxoxo Delay and Maria!
08.2021Kiabeth
One of the best metro location ever . Wanted to buy a phone for my son I was in and out in less than 30 minutes. Excellent costumer service . Come to this location .
08.2021Chris
Came here to add a line for my daughter and get a new phone and was treated rude and spoken down to by their employee Valley. So much so that I went to another store to spend my money. DO NOT GO HERE!!!!
08.2021Maria
FEB. 2020 NEW MANAGEMENT They were so helpful and quick! They made me feel welcomed (unlike the previous owner) They have great affordable prices. If you want the best customer service I recommend them :)
08.2020Monique
Excellent customer service! Jose is the best! He goes above and beyond! I am so happy with my new phone! Literally, this was the best experience I have had shopping for a phone! Thank you jose!!!!!!
08.2020Benjamin
My problem was not an easy one to resolve, and Jose went out of his way to make sure that it got resolved. I appreciate the excellent service from PCS Metro, but particularly the service from this specific agency. THANKS AGAIN JOSE!
08.2020David
Nice staff and convenient location. We've gotten our last two phones from this shop and it's nice and easy. They'll transfer everything from your old phone to your new one.
08.2018