cell phone store
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T-Mobile in Long Beach (81 S Pine Ave, CA 90802)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Long Beach (California state) on the street of 81 S Pine Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15626061661. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-long-beach-ca-90802-5574?utm_source=google&utm_medium=lastmile&utm_campaign=5574. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 33.764734, -118.192657. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
Erin
I came in today in the afternoon to bring in my broken iWatch. I was told I had AppleCare when I bought it from an official T-Mobile store. And they confirmed I had it. I was in complete shock because I literally discussed my AppleCare Options when I purchased it a few months ago. I asked the sales rep if there was anything I could do about this situation because I was told I had insurance on the watch. He said there was nothing I could do even though I had $200 dollars to pay off on it. He dismissed me hardcore and made me feel like a VERY unvalued costumer. “There’s nothing you can do. Bye”. This isn’t the first bad instance at this store. I will never return and am leaving T-Mobile. I was a costumer for 20 years.
11.2021Antonio
It's a good store the employees are very knowledgeable
09.2021Melenie
Jasmin was very attentive and accommodating to our needs! We kept her after closing but she was very patient with us and described all the promotions and deals we were looking for! I am a sprint user who is now excited to move over to T-Mobile! Also great management skills and customer service from Gabriel who was very knowledgeable for everyone in the store.
08.2021chris
Jason was very personable and genuine with his Interaction with us. I work in sales as a Leasing Consultant so I appreciate genuine connection. He helped my partner Jesus upgrade from his Iphone XR to the Iphone 12 pro. Thanks Jason!
08.2021Xochilt
Manny the great customer service representative takes the time to help his customers really good serviceManny the great customer service representative takes the time to help his customers really good service I will definitely go back...
08.2021R
Worse customer service or just ONE bad seed. First off, the guy offered me 2 promos which you can't do. One for a buy one get one free S10 and $500 mail in rebate when you trade in a qualifying phone.. second, he didn't transfer all my data to the new phone ( lost my daughters pictures when she was born ) and LAST. ! He send me home with a disconnected phone, AFTER I had asked him if the phone was ready to use. There wasn't even a SIM card inside the phone. He literally took the fun out the experience and made it a regretful event. I will definitely not be shopping at this location again.!!!.!.!.!.!. ZERO starts if I could.
08.2020Antonio
I like this store the employees of very helpful and courteous and try to get you the best deal possible
08.2020Francis
I will not never buy a phone here customer service are rude don’t like to help
08.2020Lynn
Very knowledgeable, efficient, friendly. Efran helped me tonight. He got me in and out with a new phone in 30min. restored all my settings and gave me the exact info i needed. Staff buzzed around him with lighting speed paper processing support. Thank you Efran....you made the stressful situation of losing and replacing my phone, very easy and smooth!
08.2019Angelina
Some employees hate their job here!!! Why even bother with this location? Shady company anyway. Would not recommend using this as a new service. No respect.
08.2018