shoe store
Closed Now
Shoe Palace in San Francisco (3251 20th Ave Suite 120, CA 94132)
About:
Retail chain selling athletic shoes, streetwear & accessories for adults & children.
Shoe Palace is located in San Francisco (California state) on the street of 3251 20th Ave Suite 120. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1415-213-1980. You can get more information from their website: https://www.shoepalace.com/?utm_source=Google&utm_medium=Yext. The coordinates that you can use in navigation applications to get to find Shoe Palace quickly are 37.727767, -122.477461. Scroll down to find out opening hours, reviews and other important information about Shoe Palace.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
BM
This place is the worst service I have ever seen in my life on September 3rd 2022 around 4:00 p.m. I bought a Nike shoes for $141 size 8.5 I told the manager to keep the Box .10 minutes later I came back to exchange the size to 9: I have the receipt the salesman asked me for the Box I said you have the box 10 minutes ago I gave it to you he said the shopping mall cleaning people came and throw it in the garbage I went to look outside for the box I come back I said I did not find it . I told him that I asked the people they clean the shopping mall they said we don't go to each store to clean until the shopping mall is closed. the same person his name is Carlos he said I throw it in the garbage outside.i said let's go me and you bring the box he said he doesn't have time I said how did you have time when you throw it in the garbage . But now you don't have time . all I need to exchange the size i asked him nicely. he said he need the Box . I said can I talk to the supervisor or the manager.he said I'm the manager. I found out he wants to make my life so difficult. I said I will call the police he said I don't care .I called the police the police never showed up.I waited for about 45 minutes . My kids were waiting for me they were very tired. then I had to go home. I said I will try to wear the shoes it might get a little bit loss because it was brand new I was wearing that shoes 2 times only .i thought maybe it will be loss because it was brand new the shoes is still tight and uncomfortable. This happened at the Shoe Palace in stone Town Center San Francisco. I still have the shoes but every time I wear it it hurts my toes. Last thing I asked him nicely please exchange my shoes he still refusing then I said I will write abad review about you and the Shoe Palace he said I don't care.
10.2022ROMMEL
Nice selection and the staff is nice
08.2022Brenda
It's OK. A bit pushy about purchasing things.
07.2022Marilou
I wanted to buy a pair of New Balance shoes but as I asked the staff showing the picture of that shoes on my fon, he answered no right away without even checking! That's very impressive of him that he mastered the inventory 😁😁😁 However, I found an inexpensive pair of Nike shoes, so I grabbed it. Be more welcoming and helpful to gain 5 stars.
06.2022Firas
Worst shoe place I have been in all of America, they scam you for extra money and they refuse to return any shoes you buy from them. Disrespectful workers that are money hungry. (DONT BUY) there is a lot of other shoe places that return your products please dont make the same mistake as mine…
06.2022Aireen
If i can give this 0 review i will do it! Very rude employee and her name is Arriana!!! Very rude!!!
05.2022Nuria
The guys welcomed me, help me right away, cashier was also nice and friendly. I was in and out in a timely fashion. They explained the return policy cause I purchasing a gift and the guys all helped me with a great attitude. Thanks guys.
03.2022Akoah
The worst shoe palace in the Bay Area they are not professional at all.They sold a shoe that was on hold for me it took almost an hour in traffic to get there just too be told it’s gone what a big waste of time 🤦🏿♂️
12.2021biyi
I was going into the store trying to look for my shoes, but white lady gave me a worst experience. The case was when I asked her the shoes and she gave me attitude and seems not willing to help me. I felt so bad but didn’t know what I didn’t wrong for the lady and I didn’t talk with her that much just trying to find my shoes.
12.2019Naresh
its my weird experienced against this store. some employees have lack of etiquette. customer service made me disappointed. i will never been there again.
12.2016