cell phone store
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Verizon Authorized Retailer - Victra in San Marino (2116 Huntington Dr, CA 91108)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in San Marino (California state) on the street of 2116 Huntington Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1626-537-3406. You can get more information from their website: https://victra.com/stores/ca-san-marino?y_source=1_Mjk2ODEzNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 34.120932, -118.107679. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Tess
I came to the store because I needed help updating and setting up my new iPhone. And Chris was wonderful and helped me out with everything! I was locked out of my social media accounts because it was stuck on my Old phone. And he was able to transfer all of my info to my new Device so I was able to use all of my social media accounts. He also made sure all of my info was saved to my iCloud and double checked that everything was transferred properly. I use my phone for work so it was very important for me that it was done correctly. I was at another store yesterday for 3 hours and they couldn’t figure out what to do to complete the transfer. Chris figured it out in about 10mins. He listened to my issues and solved the problems. I recommend coming here for all of your phone needs especially when it comes to purchasing and setting up a new phone. Ask for Chris he knows what to do and how to do it fast and efficiently. 10/10 experience. I will be coming back to this location only from now on.
10.2022Enny
Christian helped me with what I needed and he was very knowledgeable.
10.2022Daniel
Christian is an awesome employee. Made my switch from T-Mobile to Verizon flawless and stress free. Answered all my questions and was extremely patient. Wish I had this guy everywhere I go buy things at !
09.2022John
Excellent service. Josh and Chris were awesome, answering each question and inspiring confidence.
08.2022J.
Joshua was great, taking the time to explain everything and answer lots of questions and provide options so I would be happy with my phone upgrade
05.2022jlader13
Caesar was fantastic. Excellent customer service, patient, went above & beyond and was incredibly knowledgeable. He was terrific.
04.2022Erik
My phone had recently stopped being able to connect to any cell service and I was unable to make or receive any phone calls or texts. Obviously, that really made normal things like communicating with friends or coworkers impossible. I had gone to another Verizon store first but I was essentially ignored and so I gave up and thought "why not give the other location a chance" Well let's just say that after my experience at the store, ESPECIALLY while working with Kendall, this has now become my default stop for all things phone. Kendall not only expertly handled my issue, but also did so while being the sole employee in the store and juggling other customers. Kendall's bright attitude and cheery demeanor made the whole process of diagnosing my problems so much easier. At no time did I ever feel pressured to buy anything. So many times, I feel like places want to take your issue, tell you your phone is broke, and then sell you a new phone. Not here. Kendall took the time and tried everything in his power to get my phone up and running.... and succeeded! The location is good, the store is clean, and the staff take customer service seriously. Cannot ask for a better experience!
01.2022Maddie
Kendall V. the store manager is fantastic!! Such a positive attitude and helped myself and my mom so much. He was working all by himself and hadn’t even taken a bathroom break. Absolute gem of an employee. Thank you Kendall!!!!
01.2022John
no help at all. just a waste of time. hard up-sell, no real knowledge of the differences between models, coverage, warranty, etc. Lots of interrupting, no listening. walked in with an activated phone that was having problems. walked out, after their "service", with a phone that wouldn't even activate. Really terribly customer service but the two working there seemed to be having a good time. If you want a clown show go here. If you want help with your Verizon product go elsewhere.
12.2021Lula
I want to thank Kendall V. For his amazing and outstanding service. I had a horrible experience dealing with customer service and corporate offices at Chino Hills and even worse experience in San Dimas. But Kendall was the best, I mean it the BEST, he called Verizon on my behalf and solved all my issues. No words can express my appreciation and gratitude to him. Thank you so very much, God bless you. I wish that other corporate offices have some of this excellent customer service.
10.2021