drugstore
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Walgreens in San Rafael (155 Northgate One, CA 94903)
About:
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Walgreens is located in San Rafael (California state) on the street of 155 Northgate One. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1415-479-2260. You can get more information from their website: https://www.walgreens.com/locator/walgreens-155+northgate+one-san+rafael-ca-94903/id=13584. The coordinates that you can use in navigation applications to get to find Walgreens quickly are 38.008076, -122.545687. Scroll down to find out opening hours, reviews and other important information about Walgreens.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- amenities.service_options.has_video_visits
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Megan
I came at 11:30 to pick up a prescription. They told me they were behind and it would take about an hour to fill and asked if I’d wait. I told them I’d come back later. So I returned at 4pm, waited in line for fifteen minutes, only to be told it still wasn’t ready. The person who assisted me was unprofessional and flippant. Rolled his eyes at my direct but professional frustration at the situation. I could then see him in the mirror making small talk and joking with the pharmacist while others waited in a 10+ person line behind me. Amanda Waite, the pharmacy manager, has always been kind and professional. The people I dealt with today, specifically Sam S., was not. I will not be returning to this Walgreens pharmacy.
11.2022Saul
The staff and Pharmacy are unreal rude. They make sure to keep you on hold. I waited on hold for over an hour, only to be hung up on. I called the store manager and he said sorry and put me through the same phone answering service for the same thing. I waited again for another 30 minutes and then got hung up on again. A total of 1 hour and 30 minutes on hold. I guess they think they won't have to answer the phone if they just keep putting people on hold forever especially when it's close to closing time. Excellent scenario..........NOT!!!!
10.2022Lauren
The pharmacy always has the longest lines and items aren’t ready by their guaranteed date/time so even after having to wait for 15+ in line, you have to wait another 10 minutes still.
10.2022jean
The only reason I gave this 3 stars is because the pharmacy is very good. The store staff in general is not very good, especially in finding an online order that came in. I’ll never order from them again because of the problems I’ve encountered.
08.2022Presley
Unprofessional, And directly not following company policy/Fedex partner agreement. Francisco, the "Shift Lead" denied a package on 5/31/22 due to his personal subjective opinion on what is defined as too large, Disregarding the clearly posted sign showing the maximum limits of parcel drop off. Quoting, I can leave the package but it wont be safe because he refuses to scan it. Formal complaint with weights and measures is in process, Customers beware, The other reviews here clearly identify the issues with management at this specific store, The location in downtown San Rafael accepted the parcel with no issues or complaints, As expected per their agreement with Fedex.
06.2022Rebecca
BEWARE of the partially bald-headed "friendly" staff member!!!!!!! One time, I was at this place, in line and the woman in front of me clearly had a nasty experience. She was purchasing a bag of chips. As she walked up to the register to purchase them she was greeted by a partially bald headed man who was WAYYY too friendly and made way too much unnecessary conversation. Not just that but he had the audacity to say to her face when she was buying the chips, "Wow! That's a LOT of chips! You eatin' those all in one place?!" It was extremely rude and offensive. It is NONE of his business how much she is eating and he has NO RIGHT to ask her a question like that. After that, when it was my turn to make my purchase (a Monster Energy Drink), the same cashier was again making WWAAAAAYYYYY too much conversation/small-talk to the point where it was holding up the whole line, even though I was clearly in a rush. Like, seriously? Just tell me how much the freaking Monster Energy Drink costs so I can get on with my day and leave the place.
06.2022Geoff
I paid for a photo order online in advance on Jan, 24, 2022, with the print to be delivered "express" within three days -- on Jan. 27. Walgreens has listed the order as "in production" for a month, and never delivered it. I called to complain and the call went to the Philippines. The guy in the Philippines apologized but could not provide a tracking number or explain what happened to the print. It was a birthday present for my grandson and they failed. And now they still want to charge me the express fee to deliver it or refund the whole order and I am free to pay again, but now the delivery time will be five days instead of three. Very disappointing.
03.2022David
Unforgettable Experience with dropping of fedex package and its disappearance at this Walgreens store. I dropped of a package 5 days ago. When I tracked the status it was showing that Fedex never picked it up. Came back to store, my package was sitting in one of the boxes that no one had an idea it was there. Then, one of the employees put it on the other shelf for Fedex to be picked up. Again, next day I checked the status and still was not picked up by FedEx. Went back to store and asked about the package. None of the employees took this seriously. They were laughing and saying that we are Walgreens not FedEx. We don’t know where your package is. They received the package and must be responsible until FedEx picks it up. I called FedEx and they stated that the package was never picked up from that Walgreens. FedEx started investigation but not worth spending time on it. AVOID having business with that store. Very unprofessional employees.
02.2022Josh
Had an 8:30am appointment for a vaccine booster shot and a flu shot. Upon arrival I am told that the pharmacy does not open until 9am and I will have to wait. The person I spoke to (I believe it was the manager) had sort of a "well tough sh!t" attitude and didn't offer an apology. He asked if I had been called to be notified about my appointment being cancelled and I said no. I even got an email confirmation from Walgreens the day before. I waited until 9am to get the shots but the pharmacy did not open until 9:15am - 15 minutes late. Other people waiting in line had the same issue as me and were not called and notified. I chose this appointment time to miss as little work as possible but ended up missing an extra 45+ minutes of work. Won't be going back to this store for any reason.
01.2022Sarah
Came in to pick up photos an hour after I received an email saying they were ready. The staff member who helped me couldn’t find them and half of my order was left on the printer. They called for someone from the back to come help me and 10 minutes later still no one had come so I just left empty-handed with my time wasted. Dreading going back to get them later today and have more time wasted. Serious problems at this location - avoid at all costs.
12.2021