Shell in Santa Maria (2164 S Broadway, CA 93454)
About:
Shell is located in Santa Maria (California state) on the street of 2164 S Broadway. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18053461127. You can get more information from their website: https://find.shell.com/us/fuel/10008336-2164-s-broadway. The coordinates that you can use in navigation applications to get to find Shell quickly are 34.921123, -120.435585. Scroll down to find out opening hours, reviews and other important information about Shell.
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Available amenities
Amenities
- Public toilet
- Toilets
Offerings
- amenities.offerings.has_car_wash
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Timothy
I was charged full price even though I entered my info for the Shell Fuel Rewards discount. I noticed the wrong price as i was fueling up, went in to ask her to fix it, came back out, & when I pumped it again, still no fuel rewards discount. Not going here anymore.
03.2022Sunny
Because if the girl with the short hair in the morning and slow service and her being unable to put gas at the right pump made me late and almost fired..she needs proper training or to be more aware of customer service
12.2021C
Usually get my gas and lottery tickets here! I went 09/25/21 @ 9pm cashier said he closed his lottery okay fine. Went again today 09/26/21 at 8pm and the cashier said the same thing I closed the lottery already…. Do they not want to sell lottery tickets either?
10.2021Alejandra
Cashier was very rude there were others in line to pay for gas and refused to be able to pay inside stating they were closed. The people kept going in and she let them pay inside. Except for myself. Will not be going to this gas station again
08.2021Dan
Close to home prices are the best around these area specially with a members card it's even cheaper. I always pump gas here I never go inside the store so I dont know how customer service is. Air pump is always out though. I dont care for the car wash.
08.2020In
Very bad. Worst customer service. Gas station attendant was very rude and disrespectful. Filled gas outside using a credit card and chose regular car wash. Receipt didn’t print. Went inside to get a receipt and code to use car wash. Attendant didn’t want to print the receipt and asked for pump number. I went outside to get her the pump number, she had the receipt ready. The attendant had a fit that she was new. I went to wash the car using code, the car wash rinsed half the car while the other half is still dry. No soap, just half the car had water on it and it was done. Overall experience, bad bad, avoid.
08.2019Karen
I really like getting my gas here. I've been getting gas here for more than two decades. I don't know if ownership changed, probably has but the only reason I'm giving it 2 stars is how rudely I was spoken to by some lady that lectured me on two separate occasions how to use their car wash which I was given conflicting information both times. They have a disclaimer on the outdoor payment box that is so small, I'm not necessarily reading it because I'm using the car wash to save time, not waste time. For some reason, I can't figure out why the car wash won't work. I'm told you can't put your money in, until the car in front of you is totally out of the wash, I've put my money in when someone was in the wash and it worked. Then I'm told you can't drive into the wash on a green light when it actually tells you to drive in, done it, it worked and there was still a car in there getting the dryer. Yet when I asked to help reset the wash because I didn't get the wash I paid for on both occasions, I was talked down to like I was trying to cheat them out of money. I paid for a service, car wash, that I didn't get. I don't why I was treated so badly for a service I paid for. It was this one older lady who doesn't know much about customer service. The clerks inside are usually pretty nice. Don't accuse people of causing you grief for something they paid for when you need to put better directions on your wash or get a new wash.
08.2018Alis
They aren't allowed to make change for the vacuum machines outside. They only keep $1 in quarters and turn you away if you need that $1 "for other customers". As if I'm less of a customer because I got gas, a car wash, and need a buck in change for the vacuum. I've had this happen twice with the same girl behind the register on separate occasions. $3 car washes on tues/weds are great, though, so 2 stars.
08.2018Sarah
I spilled a giant milk and wanted to. Clean it up to reduce the oder... right milk is the worst. Got the area prepped but already Ben holding #1 for hours . I asked if I could wash the milk off my hands before I used the bathroom and was told promptly and rudely no. Seeing that I was not a customer yet because I had not got my gas because i choose to clean the milk up first I was not allowed to use their sink norther bathroom . I was visibley straining and horrified they even said they call the cops if I peeed my pants! I will. E definantly taking this to the next level
08.2017d
Love the gas. Prices are usually better than others. Downfall is pumps don't always work. Keep clicking way before fill up and I'm scared to keep forcing it to go in case it over flows so I end up leaving with 3/4 tank instead of full. Very frustrating. Sometimes can't get my receipt.
08.2017