cell phone store
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T-Mobile in Valencia (25838 The Old Rd, CA 91381)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Valencia (California state) on the street of 25838 The Old Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16617539520. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-stevenson-ranch-ca-91381-7394?utm_source=google&utm_medium=lastmile&utm_campaign=7394. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 34.390662, -118.572148. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Lilly
Miss Rico was very helpful and had a great attitude. The wait was very long, they could really use more help.
08.2022Fabian
sprint was more accessible since they merged with sprint i have never been able to do any deal there is always one but i have been there four times and i have left empty handed
08.2022Ji
Me and my husband got a new phone. Very nice customer service from Kayla. ♡
05.2022Betsi
Monica was an angel helping my brother and I out getting some new phones today. Made the process so quick and easy and even put my screen protector on! Thanks again!
01.2022Lucia
Worst cell service I've ever had! Next to impossible to reach customer service, EXTREMELY LONG WAIT TIMES. Called numerous times to be put on 10, 15 minute hold . I use my phone for business and the poor service cost me $$$$. Had to go in person only to be told I needed to spend more $$$$ on a wifi booster, which, btw would only help when I was near it (at home). While I can't blame the employees there, this company cost me money and was the worst cell carrier I've ever used. I ended up having to switch to a different company. Where's the 5g!?!?????
09.2021Maggie
Melanie and Robert gave us an outstanding customer service- I can definitely recommend this store to all my family members and friends! Thank you for explaining the options we had to resolve our problem. You guys rock! You did go the extra mile!!!
09.2021Matthias
Just had my worst experience ever. I asked for an upgrade of my current plan to be able to make calls internationally. I wasn't really happy with the offer they had. At the end I've been told that I should go to Verizon next door.
09.2019Jose
The manager is terrible and rude. I walk in To the store to try and by a phone. But before I even said anything he goes well I understand you are looking to buy a phone. But just so you are aware we don’t have any specials cuzz I know that’s what usually people think. To which I responded I’m not asking for any especials I’m looking to buy a phone that’s it. Anyways he just seem upset and frustrated and to some degree miserable to be there. But what catch my attention was that the other two sales representative were doing such a great job with the other two customer and they did seem to care . They care so much that they saw me waiting for quite a while that one of them went and actually got the rude manager to help me. This after the guy just stick out his head from the door behind the wall and went back inside.I ended up leaving I been a customer for like 4 years and I paid around 350 dollars monthly so far I move my personal line to another carrier but sincerely I’m considering to take all the other 5 lines I have with them. I visit the store around 7:15 pm on 12-23-18..
09.2019buddy
Great Customer Service from Stephanie at T-Mobile in Stevenson Ranch Store. Can't wait to get rid of AT&T. AT&T has been nothing but a problem for the last 30 mos.
09.2019David
The staff at this location is absolutely wonderful and they do anything that they can to make sure that you get what you need. They've helped me through a couple challenging issues and they made it to my advantage. This place is great!
09.2018