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Arapahoe Credit Union Centennial in Littleton (3999 E Arapahoe Rd, CO 80122)
About:
Arapahoe Credit Union Centennial is located in Littleton (Colorado state) on the street of 3999 E Arapahoe Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13037407063. You can get more information from their website: https://www.arapahoecu.org/. The coordinates that you can use in navigation applications to get to find Arapahoe Credit Union Centennial quickly are 39.595508, -104.941759. Scroll down to find out opening hours, reviews and other important information about Arapahoe Credit Union Centennial.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Arapahoe Credit Union Centennial doesn't have any unavailable amenities.Categories
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Scott
The account opening process was super smooth. Oscana was helpful with my opening experience. I also love how they take account security very seriously! The one real complaint I have is that the mobile app is outdated but an update coming next month will fix that! Probably one of the best designed debit cards I have seen as well!
08.2022Kevin
Had credit pulled just to get a checking account. Then decided since credit was already pulled I would apply for a HELOC. After paying $600 for an appraisal I am now told I need to have credit pulled again because we are past 60 days on credit report. This would have been great information to have befor paying for an appraisal. A simple hey by the way it looks like you will need another credit report once the appraisal is back due to timing. I moved all documents in a timely manner. Not sure what held this up, you probably want to shop elsewhere.
08.2022Jim
I only had this account because of a car loan the dealership opened. Upon paying off the car loan I was told they could not close the account because of possible gap insurance refunds. Once I got all of that cleared up, I transferred the money to my bank, but there was a $1 fee that was not disclosed which put me into negative. I now cannot close this account because I have to take a 1/2 day off to drive down and find branch to pay $1 since their transfer system will not allow me transfer anything less than $5. They are ensuring a negative review and never getting my business again for the large cost of $1.00.
08.2022Joe
Thought it was a good bank to deal with, turned out to be unpleasantly surprised especially when life happens and dealing with the “collection or asset manager,” he’s a real peach to deal with. Employees aren’t the nicest either as of recently. And good luck getting threw to anyone over the phone, plan on making several calls and messages before you might get to talk to someone. Will not be returning to this bank in the future for anything, I’d rather do without. In short started off as an awesome place to do business, after being there for a few years and having life happen, will never return after the way we have been treated.
08.2022Shelby
Awful customer service. Mike Thomas is VERY rude. REFUSED to take a payment for my loan that fell behind, I understand I am behind but after losing my job I'm TRYING to get it caught back up as I can. How can I do that if he will not take a payment? He refused to speak with me, demanded to talk to my husband instead of me. Then hung up on me! After speaking to my husband I still had to call and make the payment I originally was trying to take care of. Mike has zero people skills. Nothing but an attitude from him every time I have had to talk to him. Up until now I've NEVER been late on this loan or any other loan I've had with this bank.
08.2022KylenEmily
Arapahoe Credit Union was absolutely amazing, I couldn’t have asked for a more seamless process when refinancing my vehicle! I purchased my Hyundai Tucson shortly after having to claim bankruptcy, I haven’t even owned the vehicle for a year and Arapahoe Credit Union was able to refinance my loan, lower my interest rate by almost 9% and in turn lowered my car payment. If you are looking for an easy loan process and being treated like you are a valued customer regardless of your credit score this is definitely the place to go!
04.2022Fabian
They have been great until recently. I changed states and with that had to change my vehicle insurance. I got $160 added to my loan because ACU was under the impression that I cancelled my insurance. I furnished proof of the new insurance. It has been weeks and the charge is still there. I keep getting the run around from customer support.
04.2022Israel
Tried to finance a new vehicle with them. They don’t fund until they receive a title. Very important to know if you are looking to finance a new vehicle if the dealer won’t accept a “letter of credit” in lieu of payment. Our application process also took almost a week to get an answer. A lot of time wasted. Very unfortunate…
02.2022Joshua
Michael Thomas is rude. Just got off the phone with him, after I tried to fix something and honestly, the whole what can I do for you, I only have a few minutes as I have a busy day at work...after I asked him to give me a moment to go outside as I am at work. Yeah, we are all busy. So far I am unhappy with the website, with the customer service and everything in general. I missed a payment on accident and as soon as I found out, I paid and wanted to see if they could help and work with me and just hostile. Worst Credit Union I have ever dealt with, most here in Arizona are friendly and will give customer service.
11.2021Robert
I did one auto loan that was great, easy, fast, good experience. I'm now looking to buy another car and figured I would have a similar experience. Not the case at all, it took 4 weeks to get a live person to talk to me and she had none of the information I gave on the original call 4 weeks earlier. Then they put me with a manager, Tabitha, she was equally as uninformed and I left several messages with no return calls. I finally got her on the phone and she wasted 2 more weeks having me fex ex notarized documents and car title. Then she came back and said they can only do loans in the state of Colorado and can't process a loan to buy a car out of state. They new the car was being purchased out of state for 6 weeks and could have saved us all 6 weeks by paying a little bit of attention. Really poor customer care, very disappointing.
10.2021