medical lab
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Quest Diagnostics Branford in Branford (Medical Center, 144 N Main St, CT 06405)
About:
Quest now offers COVID-19 antibody testing by appointment. Not available to patients experiencing COVID-19 symptoms within last 10 days; face covering required at all locations. Welcome to Quest Diagnostics. Drug Screen: M-F 8:00 am-3:00 pm|Sa 7:30 am-11:00 am; TSPOT: M-F 7:00 am-4:00 pm. Appts Available Call 203-949-1260. Branford Medical Center. Visit our website, QuestDiagnostics.com, to get tips for preparing for your test and to schedule an appointment. This location, along with blood and urine testing, features: Routine Lab Test; Drug Screen, Urine: Department of Transportation (DOT); Drug Screen, Urine: Non-Department of Transportation (Non-DOT); Pediatric Specialty; Drug Screen, Hair; Glucose Tolerance Test; Blueprint for Wellness
Quest Diagnostics Branford is located in Branford (Connecticut state) on the street of Medical Center, 144 N Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1203-433-3687. The coordinates that you can use in navigation applications to get to find Quest Diagnostics Branford quickly are 41.287509, -72.815611. Scroll down to find out opening hours, reviews and other important information about Quest Diagnostics Branford.
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Available amenities
Planning
- amenities.planning.has_covid_19_testing_patient_restrictions
- amenities.planning.is_appointment_required_covid_19_testing
Amenities
- Gender-neutral toilets
- Toilets
Highlights
- amenities.highlights.is_covid_19_bool_1
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Unavailable amenities
Planning
- amenities.planning.is_prescription_required_covid_19_testing
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Kelsie
I had to go for my 3 hour glucose testing. I have the most irrational fear of needles and getting blood drawn. I had to get it drawn 4 times in 4 hours and the woman was FANTASTIC! She kept me distracted and made it painless. (Still not a fan of getting blood drawn, but if I had to do it again, I’d want this girl doing it) I think her name was Amberlyn? I’m mad I don’t remember, but you rocked. Thank you.
03.2022C
Sometimes it gets a little backed up here but today was pretty good as far as a wait. Staff was very nice and the place was very clean. The website was tough to schedule with on my phone but I got it!! It looks like you could wait in your car vs in the lobby which I may do next time!
12.2021Pamela
This is one of the WORST Testing facilities I've EVER been to!!!! They have NO CLUE what it means to be a health care provider. They work at a snail's pace. The majority of the staff is rude, and disrespectful; especially the girl with short light Brown hair and piercings in her face. If I could give them a NEGATIVE -10 I would !!!!
12.2021Angel
Not a good place at all. Went in there were 4 people who had 4 with them and the tech comes out and says there’s only “supposed” to be 5 people at a time so here I wait in 10 degree weather. Great customer service!! NOT!
12.2021Emery
I got there at 1157 to drop off a sample because the East Haven one was supposed to be open when I arrived at 1145 but they were closed. The Branford Quest had doors locked and lights off. I knocked because all I needed to do was drop off a sample. 1e minutes later a woman came out of the door so I told her that I needed to drop off a sample. She was irritated and confused and said the place was closed at noon. I told I was there before noon and that the East Haven one incorrectly advertised their hours. She was baffled and reluctant to take my samples but eventually did.
12.2020Mainey
this is a one because you can’t make 0 stars!!!! went in today because we have been waiting for an appointment for AN ENTIRE MONTH and when i came in i left the paperwork in my car and when i tried to come back in they said that i was ‘locked out of the system’ and that they ‘were closed’. i left at 11:45 and they are listed to close at 12. it’s upsetting because it’s not just any appointment for someone, it is typically the factor in determining something critically wrong with a person. awful service and though i have empathy for the covid situation i am appalled with the lack of consideration for a serious appointment.
12.2020R
Was to this facility twice this year. Found it to be clean, plenty of seating and since I had pre-scheduled my visit, was seen within 5 or ten minutes. The same staff member happened to see me, she was friendly and professional both times.
12.2019Heather
There is a key-pad kiosk on which to check in, rather than a receptionist. Ahead of me, were two elderly women. The first one was at the kiosk, and she was not able to function with the electronics. The second elderly woman offered to help her. Next, I stepped in to help them both. I ended up being seen 20-minutes past my scheduled appointment. The phlebotomist, Tallie, was excellent because she was friendly, professional and very skilled - Tallie gets a 5-star rating. Because of the management decision of Quest to abandon their clients forcing them to use automation, rather than provide human service to check-in, I have to give two stars. Will we have to draw our own blood, and run the lab work ourselves next? This is a health care setting, with unwell or elderly people as clients, people who need assistance.
12.2018Kristen
The entire facility including the waiting area was filthy and dirty. There were papers under the chairs, the magazines were all over the place, every chair and floor rug had dirt stains. When it was time to give the urine sample I walked into the bathroom and I looked at the toilet seat and top of the toilet both were dirty. I was afraid to give urine in fear I would contract some kind of nasty rash, infectious agent or a disease. If I didn't absolutely need to take the urine/drug test for a job I would've left that facility right away. The entire experience was nerve-wracking and just nasty, just downright disgusting! I wish I could add a photo of the bathroom but I was not allowed to take my phone into the bathroom.
12.2018Anonymous
Change your hours online. You open at 8:00 am not 7:00 am it takes less than 2 minutes to change your google listing hours. And you would save people more than 2 minutes of inconvenience ! The quest that is open at 7:00 in Branford is on ROUTE ONE in the white medical plaza on the left coming from exit 54. - and that quest moves through the line quickly!!
12.2016