Hoffman Honda in Simsbury (40 Albany Turnpike, CT 06092)
About:
Here at Hoffman Honda, located in West Simsbury, CT, we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google, we’re highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles, where you’re sure to find the perfect Honda CR-V, HR-V or Accord to meet your needs. Our fully staffed service department, including highly trained Honda Master Techs, are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Hoffman Honda is located in Simsbury (Connecticut state) on the street of 40 Albany Turnpike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18602645007. You can get more information from their website: https://www.hoffmanhonda.com/. The coordinates that you can use in navigation applications to get to find Hoffman Honda quickly are 41.819810, -72.868071. Scroll down to find out opening hours, reviews and other important information about Hoffman Honda.
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Available amenities
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
Jessica
I live locally and my parents just drove from Southern CT, to Hoffman Honda for a new car. They love the area, the people and were hopeful for a good experience. I am so embarrassed and frustrated that I suggested they come to you. I have almost 20 years in customer service experience and I am very disappointed in how they were treated. There was a major miscommunication in pricing and the salesperson, who I also met at the first visit, completely misled them. They showed up today and were expected to pay 12k DOWN on a lease! Who would ever do that, it makes no sense. The manager got involved and the compromise was abysmal. I don't care how much cars are in demand right now, this is appalling.
08.2022Jessica
I live locally and my parents just drove from Southern CT, to Hoffman Honda for a new car. They love the area, the people and were hopeful for a good experience. I am so embarrassed and frustrated that I suggested they come to you. I have almost 20 years in customer service experience and I am very disappointed in how they were treated. There was a major miscommunication in pricing and the salesperson, who I also met at the first visit, completely misled them. They showed up today and were expected to pay 12k DOWN on a lease! Who would ever do that, it makes no sense. The manager got involved and the compromise was abysmal. I don't care how much cars are in demand right now, this is appalling.
08.2022Jessica
I live locally and my parents just drove from Southern CT, to Hoffman Honda for a new car. They love the area, the people and were hopeful for a good experience. I am so embarrassed and frustrated that I suggested they come to you. I have almost 20 years in customer service experience and I am very disappointed in how they were treated. There was a major miscommunication in pricing and the salesperson, who I also met at the first visit, completely misled them. They showed up today and were expected to pay 12k DOWN on a lease! Who would ever do that, it makes no sense. The manager got involved and the compromise was abysmal. I don't care how much cars are in demand right now, this is appalling.
08.2022Jessica
I live locally and my parents just drove from Southern CT, to Hoffman Honda for a new car. They love the area, the people and were hopeful for a good experience. I am so embarrassed and frustrated that I suggested they come to you. I have almost 20 years in customer service experience and I am very disappointed in how they were treated. There was a major miscommunication in pricing and the salesperson, who I also met at the first visit, completely misled them. They showed up today and were expected to pay 12k DOWN on a lease! Who would ever do that, it makes no sense. The manager got involved and the compromise was abysmal. I don't care how much cars are in demand right now, this is appalling.
08.2022Vaeyanna
This review is at least a year overdue. Charles I. deserves the biggest shout out and praise and is thee reason for this five star review. I made an appointment to see a car minutes before their closing time via phone. I got there the next morning under the impression that it was being held for me and the car was gone. I was devastated. A few hours after leaving, Charles called me and let me know the car was still up for grabs. I put a deposit down over the phone with him and purchased the car 2 days later. He was patient during my process and extremely helpful. Went above and beyond and thanks to him actually caring, I now have the car I've always wanted.
08.2022Vaeyanna
This review is at least a year overdue. Charles I. deserves the biggest shout out and praise and is thee reason for this five star review. I made an appointment to see a car minutes before their closing time via phone. I got there the next morning under the impression that it was being held for me and the car was gone. I was devastated. A few hours after leaving, Charles called me and let me know the car was still up for grabs. I put a deposit down over the phone with him and purchased the car 2 days later. He was patient during my process and extremely helpful. Went above and beyond and thanks to him actually caring, I now have the car I've always wanted.
08.2022Vaeyanna
This review is at least a year overdue. Charles I. deserves the biggest shout out and praise and is thee reason for this five star review. I made an appointment to see a car minutes before their closing time via phone. I got there the next morning under the impression that it was being held for me and the car was gone. I was devastated. A few hours after leaving, Charles called me and let me know the car was still up for grabs. I put a deposit down over the phone with him and purchased the car 2 days later. He was patient during my process and extremely helpful. Went above and beyond and thanks to him actually caring, I now have the car I've always wanted.
08.2022Vaeyanna
This review is at least a year overdue. Charles I. deserves the biggest shout out and praise and is thee reason for this five star review. I made an appointment to see a car minutes before their closing time via phone. I got there the next morning under the impression that it was being held for me and the car was gone. I was devastated. A few hours after leaving, Charles called me and let me know the car was still up for grabs. I put a deposit down over the phone with him and purchased the car 2 days later. He was patient during my process and extremely helpful. Went above and beyond and thanks to him actually caring, I now have the car I've always wanted.
08.2022George
My 2017 Honda Hrv with white pearl had a factory paint problem which was under warranty as it is a known problem. Hoffman repainted the roof under warranty in 2020. The problem came back two years later 2022 and Hoffman states it is not under warranty anymore. Hoffman clearly didn’t paint the entire roof correctly as they told me they would. Furthermore during the repair my car got a large door dig in the service center. I am very fussy about my car and it has no door dings at all. I would never recommend this dealership for not standing behind its repair and doing a poor repaint on my car. I may never buy a Honda again but I certainly won’t buy or service one at Hoffman.
08.2022George
My 2017 Honda Hrv with white pearl had a factory paint problem which was under warranty as it is a known problem. Hoffman repainted the roof under warranty in 2020. The problem came back two years later 2022 and Hoffman states it is not under warranty anymore. Hoffman clearly didn’t paint the entire roof correctly as they told me they would. Furthermore during the repair my car got a large door dig in the service center. I am very fussy about my car and it has no door dings at all. I would never recommend this dealership for not standing behind its repair and doing a poor repaint on my car. I may never buy a Honda again but I certainly won’t buy or service one at Hoffman.
08.2022George
My 2017 Honda Hrv with white pearl had a factory paint problem which was under warranty as it is a known problem. Hoffman repainted the roof under warranty in 2020. The problem came back two years later 2022 and Hoffman states it is not under warranty anymore. Hoffman clearly didn’t paint the entire roof correctly as they told me they would. Furthermore during the repair my car got a large door dig in the service center. I am very fussy about my car and it has no door dings at all. I would never recommend this dealership for not standing behind its repair and doing a poor repaint on my car. I may never buy a Honda again but I certainly won’t buy or service one at Hoffman.
08.2022George
My 2017 Honda Hrv with white pearl had a factory paint problem which was under warranty as it is a known problem. Hoffman repainted the roof under warranty in 2020. The problem came back two years later 2022 and Hoffman states it is not under warranty anymore. Hoffman clearly didn’t paint the entire roof correctly as they told me they would. Furthermore during the repair my car got a large door dig in the service center. I am very fussy about my car and it has no door dings at all. I would never recommend this dealership for not standing behind its repair and doing a poor repaint on my car. I may never buy a Honda again but I certainly won’t buy or service one at Hoffman.
08.2022A
They were so helpful, professional and communicated with me every step of the way. We are new to the area and I would highly recommend Hoffman Honda for service.
07.2022A
They were so helpful, professional and communicated with me every step of the way. We are new to the area and I would highly recommend Hoffman Honda for service.
07.2022A
They were so helpful, professional and communicated with me every step of the way. We are new to the area and I would highly recommend Hoffman Honda for service.
07.2022A
They were so helpful, professional and communicated with me every step of the way. We are new to the area and I would highly recommend Hoffman Honda for service.
07.2022Max
Great dealership! Friendly staff and huge inventory. Bought a minivan here and am a big fan of the service department; shout-out to Kristina. They went out of their way to make sure all my concerns were addressed. Would highly recommend purchasing your next vehicle here.
06.2022Philip
What happened to Honda service? My AC failed a few months after purchase and I brought it to Hoffman Honda to have it fixed (still under warranty). They told me it was a simple part but they didn't have it in stock (supply chain issues) and they would call me as soon as it came in. Never heard from them. Brought it in two more times and got the same story (our parts department are looking for the part, we'll call you). Never heard back from them. Now the car is out of warranty and I can't get a call back! Smooth talkers if you like that sort of thing but not dependable. Do yourself a favor, go somewhere else.
06.2022Max
Great dealership! Friendly staff and huge inventory. Bought a minivan here and am a big fan of the service department; shout-out to Kristina. They went out of their way to make sure all my concerns were addressed. Would highly recommend purchasing your next vehicle here.
06.2022Philip
What happened to Honda service? My AC failed a few months after purchase and I brought it to Hoffman Honda to have it fixed (still under warranty). They told me it was a simple part but they didn't have it in stock (supply chain issues) and they would call me as soon as it came in. Never heard from them. Brought it in two more times and got the same story (our parts department are looking for the part, we'll call you). Never heard back from them. Now the car is out of warranty and I can't get a call back! Smooth talkers if you like that sort of thing but not dependable. Do yourself a favor, go somewhere else.
06.2022Max
Great dealership! Friendly staff and huge inventory. Bought a minivan here and am a big fan of the service department; shout-out to Kristina. They went out of their way to make sure all my concerns were addressed. Would highly recommend purchasing your next vehicle here.
06.2022Philip
What happened to Honda service? My AC failed a few months after purchase and I brought it to Hoffman Honda to have it fixed (still under warranty). They told me it was a simple part but they didn't have it in stock (supply chain issues) and they would call me as soon as it came in. Never heard from them. Brought it in two more times and got the same story (our parts department are looking for the part, we'll call you). Never heard back from them. Now the car is out of warranty and I can't get a call back! Smooth talkers if you like that sort of thing but not dependable. Do yourself a favor, go somewhere else.
06.2022Max
Great dealership! Friendly staff and huge inventory. Bought a minivan here and am a big fan of the service department; shout-out to Kristina. They went out of their way to make sure all my concerns were addressed. Would highly recommend purchasing your next vehicle here.
06.2022Philip
What happened to Honda service? My AC failed a few months after purchase and I brought it to Hoffman Honda to have it fixed (still under warranty). They told me it was a simple part but they didn't have it in stock (supply chain issues) and they would call me as soon as it came in. Never heard from them. Brought it in two more times and got the same story (our parts department are looking for the part, we'll call you). Never heard back from them. Now the car is out of warranty and I can't get a call back! Smooth talkers if you like that sort of thing but not dependable. Do yourself a favor, go somewhere else.
06.2022Marisa
This Hoffman dealership is the best, my parents get cars from them all the time. I went to get a car here and it only took 10 minutes for Simon to help me get the car that I loved! Simon also made sure he checked on how my car was a few days after I bought it. Definitely recommend!!
05.2022Dan
My experience with Hofmann Honda was one of the best , it all started when I called to inquire about a 2919 Honda CRV for my wife and ended up with driving the car home . The process was very smooth and professional. Huge thanks to the sales manger Joe who took the time to make the deal happen . Also , thumbs up to Charles the sales consultant who walked me through the process with much pleasant attitude and great knowledge . I will definitely come back to buy cars from this dealership, will definitely recommend this great team to my family and friends . Again , thanks Joe , thanks Charles. My wife and I are very happy with the car and everything you did fir us .
05.2022Marisa
This Hoffman dealership is the best, my parents get cars from them all the time. I went to get a car here and it only took 10 minutes for Simon to help me get the car that I loved! Simon also made sure he checked on how my car was a few days after I bought it. Definitely recommend!!
05.2022Dan
My experience with Hofmann Honda was one of the best , it all started when I called to inquire about a 2919 Honda CRV for my wife and ended up with driving the car home . The process was very smooth and professional. Huge thanks to the sales manger Joe who took the time to make the deal happen . Also , thumbs up to Charles the sales consultant who walked me through the process with much pleasant attitude and great knowledge . I will definitely come back to buy cars from this dealership, will definitely recommend this great team to my family and friends . Again , thanks Joe , thanks Charles. My wife and I are very happy with the car and everything you did fir us .
05.2022Marisa
This Hoffman dealership is the best, my parents get cars from them all the time. I went to get a car here and it only took 10 minutes for Simon to help me get the car that I loved! Simon also made sure he checked on how my car was a few days after I bought it. Definitely recommend!!
05.2022Dan
My experience with Hofmann Honda was one of the best , it all started when I called to inquire about a 2919 Honda CRV for my wife and ended up with driving the car home . The process was very smooth and professional. Huge thanks to the sales manger Joe who took the time to make the deal happen . Also , thumbs up to Charles the sales consultant who walked me through the process with much pleasant attitude and great knowledge . I will definitely come back to buy cars from this dealership, will definitely recommend this great team to my family and friends . Again , thanks Joe , thanks Charles. My wife and I are very happy with the car and everything you did fir us .
05.2022Marisa
This Hoffman dealership is the best, my parents get cars from them all the time. I went to get a car here and it only took 10 minutes for Simon to help me get the car that I loved! Simon also made sure he checked on how my car was a few days after I bought it. Definitely recommend!!
05.2022Dan
My experience with Hofmann Honda was one of the best , it all started when I called to inquire about a 2919 Honda CRV for my wife and ended up with driving the car home . The process was very smooth and professional. Huge thanks to the sales manger Joe who took the time to make the deal happen . Also , thumbs up to Charles the sales consultant who walked me through the process with much pleasant attitude and great knowledge . I will definitely come back to buy cars from this dealership, will definitely recommend this great team to my family and friends . Again , thanks Joe , thanks Charles. My wife and I are very happy with the car and everything you did fir us .
05.2022Kohlman
I’m m not a big fan of dealerships. I am happy to report that Hoffman Honda has surpassed every expectation and then some. I bought a used car and every step of the process was handled in a professional manner. I work in a service business. Good customer service takes constant and deliberate effort. Hoffman Honda exemplifies good customer service!! Thanks!!!
02.2022Matthew
THIS IS THE BEST DEALERSHIP! I have bought multiple cars from this dealership over the years and this most recent experience was the best one I have ever had there. There is turnover, face it, I don't purchase cars every year so I meet new people every time a need a vehicle. This new group, Mike, the manager, and Ana, the salesperson, were an absolute pleasure to work with on this purchase. I cannot say enough good things about Ana - her knowledge about the cars was outstanding. She answered every question immediately when asked, there was never any "let me look that up and I will get back to you". I never felt pressured or rushed or bullied in anyway. In fact I bought one car drove it for almost seven months and was not happy with it. I went back to Ana and Mike to discuss it - they did EVERYTHING they could to take care of me and my concerns. I ended up switching cars, almost a straight key for key trade and could not be happier with my new car. You can't go wrong here working with this group! Customer for life!
02.2022Kohlman
I’m m not a big fan of dealerships. I am happy to report that Hoffman Honda has surpassed every expectation and then some. I bought a used car and every step of the process was handled in a professional manner. I work in a service business. Good customer service takes constant and deliberate effort. Hoffman Honda exemplifies good customer service!! Thanks!!!
02.2022Matthew
THIS IS THE BEST DEALERSHIP! I have bought multiple cars from this dealership over the years and this most recent experience was the best one I have ever had there. There is turnover, face it, I don't purchase cars every year so I meet new people every time a need a vehicle. This new group, Mike, the manager, and Ana, the salesperson, were an absolute pleasure to work with on this purchase. I cannot say enough good things about Ana - her knowledge about the cars was outstanding. She answered every question immediately when asked, there was never any "let me look that up and I will get back to you". I never felt pressured or rushed or bullied in anyway. In fact I bought one car drove it for almost seven months and was not happy with it. I went back to Ana and Mike to discuss it - they did EVERYTHING they could to take care of me and my concerns. I ended up switching cars, almost a straight key for key trade and could not be happier with my new car. You can't go wrong here working with this group! Customer for life!
02.2022Kohlman
I’m m not a big fan of dealerships. I am happy to report that Hoffman Honda has surpassed every expectation and then some. I bought a used car and every step of the process was handled in a professional manner. I work in a service business. Good customer service takes constant and deliberate effort. Hoffman Honda exemplifies good customer service!! Thanks!!!
02.2022Matthew
THIS IS THE BEST DEALERSHIP! I have bought multiple cars from this dealership over the years and this most recent experience was the best one I have ever had there. There is turnover, face it, I don't purchase cars every year so I meet new people every time a need a vehicle. This new group, Mike, the manager, and Ana, the salesperson, were an absolute pleasure to work with on this purchase. I cannot say enough good things about Ana - her knowledge about the cars was outstanding. She answered every question immediately when asked, there was never any "let me look that up and I will get back to you". I never felt pressured or rushed or bullied in anyway. In fact I bought one car drove it for almost seven months and was not happy with it. I went back to Ana and Mike to discuss it - they did EVERYTHING they could to take care of me and my concerns. I ended up switching cars, almost a straight key for key trade and could not be happier with my new car. You can't go wrong here working with this group! Customer for life!
02.2022Kohlman
I’m m not a big fan of dealerships. I am happy to report that Hoffman Honda has surpassed every expectation and then some. I bought a used car and every step of the process was handled in a professional manner. I work in a service business. Good customer service takes constant and deliberate effort. Hoffman Honda exemplifies good customer service!! Thanks!!!
02.2022Matthew
THIS IS THE BEST DEALERSHIP! I have bought multiple cars from this dealership over the years and this most recent experience was the best one I have ever had there. There is turnover, face it, I don't purchase cars every year so I meet new people every time a need a vehicle. This new group, Mike, the manager, and Ana, the salesperson, were an absolute pleasure to work with on this purchase. I cannot say enough good things about Ana - her knowledge about the cars was outstanding. She answered every question immediately when asked, there was never any "let me look that up and I will get back to you". I never felt pressured or rushed or bullied in anyway. In fact I bought one car drove it for almost seven months and was not happy with it. I went back to Ana and Mike to discuss it - they did EVERYTHING they could to take care of me and my concerns. I ended up switching cars, almost a straight key for key trade and could not be happier with my new car. You can't go wrong here working with this group! Customer for life!
02.2022