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Benchmark Transmission & Auto Care in Middletown (128 Patriot Dr, DE 19709)
About:
Benchmark Transmission & Auto Care is a full-service auto repair shop in Middletown DE that is family-owned and operated. Our business specializes in automatic transmissions and offers a complete range of general auto repair services to include brakes, alignment, suspension, electrical problems, and more.
Benchmark Transmission & Auto Care is located in Middletown (Delaware state) on the street of 128 Patriot Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13023766510. You can get more information from their website: https://www.benchmarkonline.biz/. The coordinates that you can use in navigation applications to get to find Benchmark Transmission & Auto Care quickly are 39.434787, -75.752925. Scroll down to find out opening hours, reviews and other important information about Benchmark Transmission & Auto Care.
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- Appointments recommended
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- Mechanic
- Toilets
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- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
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Steven
Straight to the point no trying to sell me on things that I didn't. Got me in and on the road fast . They specialize in transmissions and drivetrains but they take care of other problems as well definitely worth looking into if you need work done
03.2022Bill
Brought my 03 4WD Explorer in for Trans/ Diffs /Transfer case service and a slight vibration/hum noise. They identified 2 of the wheel hubs were bad. I wanted to keep the Explorer for quite a few more years so I had them replace all 4 hubs / shocks / springs /drive shafts with CV joints (drive shafts were unexpected but had to be done due to corrosion) and Plugs/wires. I know my way around a vehicle mechanically so when Mitch provided pics of the issues they found with repair recommendations I was in agreement, which speaks to their knowledge and honesty. The repairs were done on time and correctly and I was very satisfied with the work. Because of the corroded drive shafts the cost was higher than initially anticipated, but still less than I expected and they cut me a break on some labor. I've been here before and I'll be back again. Thanks to Mitch and team. Services: Steering & suspension repair, Transmission
11.2021Ashley
Do not use this company! Long story short, my vehicle was NOT fixed and came back worse than when I took it. They didn't accept responsibility. Blame me. But want me to trust them to pay more money to "fix it". There is no way they fully inspected my vehicle without seeing what they claim is now wrong. Not to mention awful at updating and doing all of this in a timely manner. Lost a lot of money in repairs and income. Service: Transmission
11.2021Richard
Mitch was fantastic. Complete engine replacement...not cheap, but up front with both analysis and price estimate. Came in a bit under, and finished job in time frame as promised. Overall very trustworthy...and to me that's the most important quality in auto repair. Will revisit and re-review with an amendment after 1 year/ 20k or so miles on used Kia engine that he lowered in. Hopefully time will tell favorably after this nightmare ordeal that just cost me $5,600.
08.2021Philip
Mitch is the absolute best. You can see my other reviews, I call balls and strikes. I have worked on old cars for more than 40 years, but I get much of my work done. There is no person that is more fair, or gets the job done right. Service: Transmission
08.2021Donna
I have had problems for over a month with my vehicle I was trying to get it fixed to pass inspection but one thing after another was stopping the process. I had my car towed to Benchmark transmission and Mitch seriously helped me he was honest and knowledgeable.
08.2021Stephanie
I got my car towed here. I figured it would be expensive, as it completely broke down and was not under any warranty, to my knowledge. The guys looked at my car almost right away, diagnosed it, and even took the time to look it up by VIN number and make some calls to see if there was anything they could do. They found out that there was just a few weeks left on my warranty. They made an appointment for me at the dealership, got me all set up with the info I needed, and they didn’t charge me A CENT! Couldn’t believe it. They could’ve easily taken advantage, but instead they were honest and went above and beyond in a major way. As the MOT area grows, we are lucky to have this shop in town. Give these guys your business!
08.2020Joshua
Mitch and his team where great. My family and I were on our way to the beach when my transmission went out in my Explorer. He helped us find a way home and they did the repair in the next few days. I would highly recommend them to anyone needing transmission repairs.
08.2020Camila
Great technical and customer service. This was the second opinion on my car (vs dealership), and Mitch found out that the issue was not a 4K fix but a 400 fix. The difference between a broken clutch and an axle. This might not be the case for everyone out there but having someone able to do a correct diagnosis is a game changer. Also very fast service and great ppl skills.
08.2020John
What can I say that already hasn't been conveyed by others. I noticed a "whine" sound while driving to Harrington. Thinking that it was a water pump or alternator whine, I stopped by Mr. Tire in Smyrna for an evaluation. They determined that it was coming from my differential and that they were unable to tackle this type of repair. They suggested a transmission specialist and I was lucky enough to find Benchmark in Middletown. I called Mitch and asked if they would/could evaluate this concern. They advised that although they were still open (it was @ 4 pm, they close at 5pm) they would keep it overnight in their secure location and look at it the next day. Well, they kept to their word and determined that, yes, it was the rear differential and provided a fair quote. They also asked a few more questions and stated that this quote was the best case scenario and that if the damage was greater, than the cost could rise. Mitch was extremely professional, spoke on terms that did not overwhelm the customer and kept in contact with me during the 5 days that he had my truck, He honors AAA and espouses the values that AAA members have come to expect with membership and recommendations. Mitch knows cars and trucks and his years of experience are an attribute that is reassuring to the customer. I would recommend Benchmark Transmission for all your transmission/drivetrain concerns. Oh and by the way, they are a full service maintenance facility in addition to transmissions. Thank you for an excellent and worry-free experience. John W
08.2018