cell phone store
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T-Mobile in Miami (7263 NW 36th St, FL 33166)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Miami (Florida state) on the street of 7263 NW 36th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1786-331-9070. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-miami-fl-33166-4147?utm_source=google&utm_medium=lastmile&utm_campaign=4147. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 25.809806, -80.315676. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
José
Great team very kind and care about what I need.
09.2022Mariano
Not enough clerks to maintain customer volume. Too many people waiting in line
09.2022MS
I was treated miserable , bossy around and denied solution when I ask to review my account since they charge me double with same phones after it was reinstall into my account. First when I got the service a year ago, the girl and manger at the time where fine and nice ,they explain everything and work it out fine. Then my husband try to got a new service account and the transfer of the phone number almost 3 weeks , went there 6 times and frustrated call my previous provider , kindly they help me given me the way to do it as it was a ground line and bring the numbers to show them how to do it , they did not know how. They never give me credit for the 3 weeks not in use and I did not ask to avoid more problems, Since my bill went to double with same service, my plan was changed to double . I saw that day another person complaining about charges that he was not aware. The main problem with this manager (there is three managers) , is that she does not explain , how the charges will be or give any invoice and costumer ask for specific plan and the bill comes with different plan than the one expected....she, the manager acted like the owner of the place instead of help the costumer gives a defensive attitude, they did not honor the ads T-Mobil has . I Called Costumer Service and everything was fixed immediately.
07.2022Addiel
Phenomenal store. The management is great, the store is always clean and organized when I go to pay my bill. I'd give 6 stars if i could. Pregunta por Mario el es tremendo trabajador y me ayudó con activar mis teléfonos.
12.2021Eugenio
Great customer service, only downside is lack of inventory. Very little options for in-store products. Mostly order to stock service, quite inconvenient. Other than that, always well informed staff.
12.2021Alejandro
Kathy (store manager) went above and beyond to make sure I had a great experience with transferring to T-Mobile and buying a new phone. Highly recommend this store.
11.2021Michelle
Kathy & the team really make me feel like my customer experience is a priority. They go above and beyond to make sure my issues are resolved. I will be recommending this store to friends and family. Thank you so much! Keep killing it!
09.2020Jorge
Had an incredible experience. The patience and customer service is amazing. They continued to ask me questions to understand my lifestyle and business a little more, in order to recommend services that I needed. I would highly recommend going to this T-Mobile store!
09.2020Jess
Great experience! The customer service at this store exceeded my expectations. From being acknowledged the moment I stepped in to the store until the end of my transaction with the representative. He was very knowledgeable in the current promotions and extremely helpful.
09.2020Charlie
Came in to get the new iPhone 11. I was assisted by Diana (I have a horrible memory so I believe that was her name). She was very helpful and most importantly wasn’t pushy. She answered all the questions me and my family had and made sure we didn’t have any worries before leaving the store. She deserves credit for her professionalism and people skills!
09.2020