credit union
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Tampa Bay Federal Credit Union in Seffner (3815 N Nebraska Ave, FL 33603)
About:
Known for being the “Main Branch” or “Headquarters,” the Ybor City Location offers banking and lending services as well as Financial Advisors and Insurance. It is easily accessible for all Carrollwood, Northdale, Lutz, and USF area residents.
Tampa Bay Federal Credit Union is located in Seffner (Florida state) on the street of 3815 N Nebraska Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1813-247-4414. You can get more information from their website: https://www.tampabayfederal.com/hoursandlocations. The coordinates that you can use in navigation applications to get to find Tampa Bay Federal Credit Union quickly are 27.979889, -82.449528. Scroll down to find out opening hours, reviews and other important information about Tampa Bay Federal Credit Union.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Tampa Bay Federal Credit Union doesn't have any unavailable amenities.Categories
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Lisa
I was working with loan officer Bernadina, she was absolutely wonderful. She was so incredibly patient and helpful! She assisted me with refinancing my vehicle and brought me down to an amazing rate and so much more! She really delivered incredible service!
09.2022John
Thank you Lee Midkiff for such a wonderful experience with our mortgage loan. Lee had our interest at heart and delivered the most EXCEPTIONAL Customer Service loan experience we have ever encountered; treating us with respect and dignity throughout. With immediate responses from day one, he remained in contact to the very end, explaining everything with prompt answers to our queries about the process. This was the fastest, no nonsense application we have ever encountered. Highly recommended. Once again...Thank you Lee.
09.2022Jessie
Just refinanced my car a few months ago. The experience was very helpful and easy while I made the change over to TBFCU. I am still warming up to the site and app - hence the 4 stars instead of 5 - could use some UX improvements. That said, the customer service team is really outstanding. Specifically, Sharon who helped get me set up, and Joshua, who helped get my payment and banking info squared away. Also doesn’t hurt that they were able to secure me a much lower rate than my last loan, which is also pretty awesome! Would recommend!
09.2022Yvette
I want to give Bernadine Folz a much appreciated praise. She helped me with my auto refinance loan in only 1 day. She was very professional friendly and processed my loan immediately. She is a great example of what a Personal Banker should be. So KUDOS to you Ms. Folz. I would highly recommend you for any banking needs my co workers and family may need.
09.2022martha
Decided to part ways after being a loyal customer. Approved for a loan and couldn't get a hold of anyone for weeks, last I spoke to someone it was a gentleman named Juan, he suggested to get in touch via email "it will be easier" he said. For weeks email unanswered. Couldn't locate to move forward with the car purchase. Spare yourselves from the unprofessional process. Closed my account and switch to a local credit union. Almost one hour and a half in the phone to get help, this was not the first time. Poor business ethics. Not worth it.
08.2022Lisa
I have bought 5 homes in my life and I must say that dealing with Lee Midkiff at the Tampa Bay Federal Credit Union was the best I have ever encountered so far! The process was the smoothest and fastest that I have ever had buying a home. Normally you are back and forth with underwriting many times giving additional info etc. but not with Lee! He asked for everything necessary upfront and it was a perfect transaction. Hats off to Annette also she did an outstanding job too. I definitely would highly recommend Lee and the Tampa Bay Federal Credit Union for all of your real estate needs!
04.2022Chris
Always a pleasurable experience with true professionals that treat you like caring family. They go the extra steps to try every avenue toward helping members achieve their financial goals. This is a historic and small Tampa employee & community credit union that has grown into a beautifully organized & caring institution that serves all of Tampa Bay. It's a rare gem in the banking community that is operated by people that truly want to serve and improve the lives of its members. Their employees serve the community in charities & service to others with a uniquely generous spirit and desire. I've been loyal to TBFCU for over 40 years & they've become a truly reliable part of my life. Thank you to all who work and bank there. You all make banking an old-fashioned joy while adopting all the modern & technologically progressive elements in a stress-free & reliable fashion. Thanks for all that you do! Chris W. - member
04.2022Amber
Worst customer service experience ever! I waited in line to talk to a human. Then, said human listened to my request and walked me over to an atm screen to talk with a remote teller. Remote teller said human was wrong and they couldn’t process my request. Went back to human line, then sent to a different telephone remote screen, where I was told again, my request could not be completed. Called my normal credit union in parking lot to help, and no one would answer the phone inside. Terrible!!! I hope this isn’t the future of customer service!
04.2022WFR
Lee Midkiff is such a knowledgeable Mortgage Loan Originator! Lee is patient, responsive & walks his client through the process. These were qualities our son needed to close on his 1st condo! With anxious parents to boot, it was actually Lee's 38+ years experience & professionalism that made our son's journey less stressful! Our family HIGHLY recommends Lee at Tampa Bay Federal CU for your mortgage needs.
04.2022Dominick
This credit Union told me I had no insurance on my motorcycle loan. Received several letter and supplied insurance information each time. 7 months later I received a bill. For $3700 saying they have been paying for insurance on my motorcycle to protect there investment. Called again had my insurance company send them my policy. Called back they zeroed out $3700 bill. But marked my credit report late payment for 7 months. My 803 credit score was down to 640 and they would not reverse and I have a letter from them stating I have been insured and owed no money. It took 1&1/2 years to get my score back to 805.
04.2022