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Grow Financial Federal Credit Union: Carrollwood Store in Tampa (13305 N Dale Mabry Hwy, FL 33618)
About:
Grow Financial Federal Credit Union: Carrollwood Store is located in Tampa (Florida state) on the street of 13305 N Dale Mabry Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-839-6328. You can get more information from their website: https://www.growfinancial.org/. The coordinates that you can use in navigation applications to get to find Grow Financial Federal Credit Union: Carrollwood Store quickly are 28.069133, -82.505210. Scroll down to find out opening hours, reviews and other important information about Grow Financial Federal Credit Union: Carrollwood Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Grow Financial Federal Credit Union: Carrollwood Store doesn't have any unavailable amenities.Categories
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Arleen
I have always found every person to be very cordial. Sometimes you can see some stress and I allow for that . Dealing with the public and their problems is not easy. Everyone I’ve dealt with have always been helpful and upbeat
09.2022Vivian
Miss Ami Shah; Relationship Specialist at the branch of 13305 N. Dale Mabry Highway Tampa, Florida 33618 is always willing and explains everything you have doubts about and helps you in any situation you find yourself in so you can get on with your day quickly. Thank you so much; Vivian Otero
09.2022Arielle
The team at Grow are always friendly and efficient and I really appreciate the personalized attention any time I need help with an account or financial situation. I’m a third generation member and will never go anywhere else!
08.2022Pete
Walking into a credit union for the first time can be a little daunting. But the atmosphere was calm and I felt at ease. I was able to get accounts established quick and easily! Greatly appreciated 🙏
07.2022Danielle
I have been a customer for a few months and have had nothing but good experiences when I need to make a deposit or had any issue with accessing my account online. I went in today to open an account for my teenage son and the young woman helping us was very professional and polite.
06.2022LAKESIA
This is one of the best banks I have been too your representative by the name of (Duy) is an awesome guy and a great person we really appreciated him thank you so much
06.2022Smash
This branch and its awful employees are an embarrassment to this institution I have been a member of for so many years. The employees are lazy and nonchalant, holding loud, inappropriate conversations instead of serving members and even playing chess on the back counter. Avoid this branch. They should be very ashamed of how they are tarnishing the reputation of Grow.
05.2022Camille
I have been Grow Financial FCU’ client for almost 20 years. Although it is not the best bank, it’s just convenient for me. I have never wanted to write a review on a bank, but I guess I have to now because I have never been poorly treated by a rude teller at this location. I couldn’t see his name tag clearly but only saw the first letter of his name “J”. He was wearing glasses, black hair. The day we walked in for notarizing some paper, which had been done for a few times before. That guy was very loud ( I am not exaggerating), asking us what kind of document that needed to be notarized. We didn’t even walk close to the counter yet. In such a small space, did he realize he needed to maintain clients’ privacy? We explained to him we did the same paper before, but he still insisted asking what type of document with his loud voice. We showed him the document instead of telling him. Fortunately, another employee, Ami, came and told him that she would take care of us. While Ami was working on our paper, I noticed he talked to other customers very softly and politely. So, he could have talked softly. It depends on which customer he will be serving. We don’t want to treat people who serve us with terrible manners, but we also don’t like to be treated poorly!! This employee doesn’t learn how to serve all customers with the same manner. Maybe we were too polite or because of our race. He never knows his customers’ background. I could have looked down on him, but I chose not because I am different from him. I understand his behavior doesn’t represent his employer, however, he has already ruined the reputation of the company. Thus, when Ami asked us if we were interested in other business that Grow offered, we politely refused. I hope we no longer have to deal with this type of staff in this place.
04.2022C
The ATM’s at ALL Tampa bay grow Financial Credit Union are RIDICULOUS!! They never work constantly out of order!! I shouldn’t have to drive to 5 different locations and all ATM’s DOWN!! Make it make sense?? I should be able to access my money on the weekends with no issue but every weekend all ATM’s are always down. Weekdays as well, but it’s a for sure not working 100% of the time on the weekends. Y’all need to get it together
02.2022Kena
Customer service is terrible! I used to enjoy banking here. These people could use some customer service coaching. Usually when I walk in I'm acknowledged. Not today. I walk in. I'm just standing. Two associates appear to be doing nothing and the third is with a customer. The two who seem to be doing nothing start laughing it up. After this chuckle one of the associates (an Asian gentleman) says he can help me. As soon as I stepped forward he was very rude and loud. Now I'm irritated. He can't locate my account so I said ok someone else can help me. He says good, maybe someone else will want to help you. I then said it doesn't matter if you or anyone else wants to help me, it's your job. The woman he sent me to wasn't any better, except she was able to locate my account. Thank goodness this is not my primary institution for my financial needs. The rudness & just all around bad customer service is definitely one of the reasons why I closed my childrens account.
09.2021