Best credit union in Tampa, Florida (FL) 2024

Powernet cu has always been there for me I've been a member for 30 + years I've had hundreds of loans I run my business thru it Heidi McNeil not only tries to help you with what you need but also tries to look ahead of just the loan to the future of your life I honestly don't know what I would have done over the years for help in time of need or buying something new they can handle I think any size issue of your finatial needs amazing helpful wouldn't go anywhere else trust that can't be measured ~John

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I have been Grow Financial FCU’ client for almost 20 years. Although it is not the best bank, it’s just convenient for me. I have never wanted to write a review on a bank, but I guess I have to now because I have never been poorly treated by a rude teller at this location. I couldn’t see his name tag clearly but only saw the first letter of his name “J”. He was wearing glasses, black hair. The day we walked in for notarizing some paper, which had been done for a few times before. That guy was very loud ( I am not exaggerating), asking us what kind of document that needed to be notarized. We didn’t even walk close to the counter yet. In such a small space, did he realize he needed to maintain clients’ privacy? We explained to him we did the same paper before, but he still insisted asking what type of document with his loud voice. We showed him the document instead of telling him. Fortunately, another employee, Ami, came and told him that she would take care of us. While Ami was working on our paper, I noticed he talked to other customers very softly and politely. So, he could have talked softly. It depends on which customer he will be serving. We don’t want to treat people who serve us with terrible manners, but we also don’t like to be treated poorly!! This employee doesn’t learn how to serve all customers with the same manner. Maybe we were too polite or because of our race. He never knows his customers’ background. I could have looked down on him, but I chose not because I am different from him. I understand his behavior doesn’t represent his employer, however, he has already ruined the reputation of the company. Thus, when Ami asked us if we were interested in other business that Grow offered, we politely refused. I hope we no longer have to deal with this type of staff in this place. ~Camille

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First of all, I would like to start by explaining my situation. I traveled 4 hours to buy a car in which the owner used Suncoast Credit Union to get a loan on. We knew we were going to spend some time figuring out paperwork in order to get the title changed. We had the pleasure to speak with Dina Lowe who helped us every way possible to make this happen efficiently and as easy as possible. She was very friendly, polite, and works hard for her clients. We left the place with all our questions answered. ~Kelly

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Have been working by phone with Dylan Pullara for the past few weeks on a wire transfer to move money to Tennessee for my new home. Dylan has gone above and beyond in assisting me with this process and transaction. He is polite, cheerful and extremely patient in dealing with all the details of this procedure. Dylan is a real asset to your organization. I really appreciate all that he’s done for me. Pamela Fleming Nashville, Tennessee ~Pamela

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