bank
Closed Now
Truist in Winter Garden (13520 W Colonial Dr, FL 34787)
About:
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Truist is located in Winter Garden (Florida state) on the street of 13520 W Colonial Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14072877259. You can get more information from their website: https://www.truist.com/branch/fl/winter-garden/34787/13520-w-colonial-dr. The coordinates that you can use in navigation applications to get to find Truist quickly are 28.550495, -81.584537. Scroll down to find out opening hours, reviews and other important information about Truist.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Drive-through
John
The teller named Gisella was great she was hardworking and always being nice. She listens to my concerns and always does her best to figure it out. She should manager.😊🙂👍
04.2022terika
Absolutely the worst been on hold for 1 hour 20 minutes a and still counting
04.2022Tom
Horrible customer service and massive incompetence. Bank anywhere but Truist!!
03.2022Selena
Have been a customer of Suntrust for 15 years. Ever since they started to become truist the service is horrible. It takes way longer for charges to show pending and to clear the account. Now I have unauthorized charges on my account. I was put on hold for 50 min and then the line was disconnected without ever being helped. When I called the branch back I was told even if I come into the branch we were still going to have to sit for at least 45 minutes on hold because they can't do anything. Time to close this account abd take my business elsewhere.
02.2022Kelly
Great location , easy to find . Thank you
11.2021Sreemoy
This branch has no manners including the manager and all of its staff. I am a long customer of Suntrust and wanted to open up an additional account. The person on the phone is trained to create appointments only and drive the customer to the bank without givng any information like account types and rates. Very poor service.
07.2020Ty
Very disappointing as I have been in line for 30 minutes today and I called asked what was going on and they stated it was do to wire transfers and pandemic wow that is a shock but if you are in line and not moving any line then there is more issues than that. Like the correct people doing the job. And I have bank here for years just did not like this excuse.
07.2020A
Amazing service, the staff is knowledgeable, friendly, attentive, even during this pandemic times they made my transaction a pleasant experience even though I had 3 different things going on and because of their stellar service I’m planning to move my business account to Suntrust.
07.2020Nikki
The service I received from Michael was incredible. He was very friendly, professional and helpful. I recommend seeing him if you go to this branch.
07.2020Alex
Been banking with SunTrust for over a year now, and I absolutely love it. As a student, I get no fees for my checking account until I am done with school. I just recently went to this location to open a Simple Business Checking account, as I am launching my eCommerce store, and try to apply for a credit card. I was truly worried about making TWO HUGE decisions in a single visit, but the staff was informative, supportive, and kind during the entire process, not to mention that they all showed how much they genuinely cared about my financial standpoint during the entire process. Taking the first few steps to start my business was easy, clear, and stress free. From the tellers to the branch manager, everyone at this location treats you like family. Not sure what I would do without the awesome from SunTrust.
07.2019Travis
Horrible. After a long hot day I'm trying to cash my check and I need two forms of ID because my driver's license is not enough. Then they charge almost $7 to cash a check. Non sense
07.2018Jennifer
Excellent customer service and great staff!! Very helpful..
07.2018Priscilla
Worst place ever... slow motion here and they act like it's a problem to do a job they get paid for!!! Wow!!!
07.2018brittny
Great branch with excellent team!
07.2018ChainBreaker
Hours are not as represented.
07.2018Janette
Customer service non-existent. Generating mortgage refunds took 6 weeks. Service on the phone through their main offices is just as bad: no follow through. No interest in keeping customers. They pass the ball from person to person without resolution to issues. Will never bank with them again.
07.2018Kevin
BEWARE!!! TERRIBLE BANK! CROOKS!... Horrible customer service....which is just one of the reasons why I will never bank with them again! They charge outrageous fees... They hold checks and transactions for an excessively long time before posting them to your account so you overdraft & then they can charge you hundreds of dollars in fees.
07.2017Matt
I like this branch a lot. The tellers are friendly and the branch itself is open until 12pm on Saturdays.
07.2017