Sears Appliance Repair in Duluth (2100 Pleasant Hill Rd, GA 30096)

2.5 (50 reviews)

About:

Sears Appliance Repair Logo

Since 1956, Sears Home Services has been fixing appliances - 850,000+ 5-Star Reviews nationwide. We have local repair techs to fix your appliance, no matter where you bought it. Same day/next day appointments may be available. Simply call or click to book your appointment. We repair water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops - major brands, makes and models including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid and LG. We'll diagnose, explain the issue, estimate the total repair costs and repair the appliance. You can rest assured, knowing the repairs are covered by a 90-day satisfaction guarantee.


Sears Appliance Repair is located in Duluth (Georgia state) on the street of 2100 Pleasant Hill Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17702855957. You can get more information from their website: https://www.searshomeservices.com/locations/appliance-repair/ga-duluth/2100-pleasant-hill-rd?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair. The coordinates that you can use in navigation applications to get to find Sears Appliance Repair quickly are 33.960604, -84.125868. Scroll down to find out opening hours, reviews and other important information about Sears Appliance Repair.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance

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Sears Appliance Repair doesn't have any unavailable amenities.

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Reviews about Sears Appliance Repair - 50

Hanif

it took too long for the technician to return and the parts to arrive. 5 weeks without a fridge is not easy Service: Refrigerator repair

06.2022

Hanif

it took too long for the technician to return and the parts to arrive. 5 weeks without a fridge is not easy Service: Refrigerator repair

06.2022

Hanif

it took too long for the technician to return and the parts to arrive. 5 weeks without a fridge is not easy Service: Refrigerator repair

06.2022

Hanif

it took too long for the technician to return and the parts to arrive. 5 weeks without a fridge is not easy Service: Refrigerator repair

06.2022

Hanif

it took too long for the technician to return and the parts to arrive. 5 weeks without a fridge is not easy Service: Refrigerator repair

06.2022

Juju

Very nice service man. But I asked would my freezer work? He said yes.

05.2022

Juju

Very nice service man. But I asked would my freezer work? He said yes.

05.2022

Juju

Very nice service man. But I asked would my freezer work? He said yes.

05.2022

Juju

Very nice service man. But I asked would my freezer work? He said yes.

05.2022

Juju

Very nice service man. But I asked would my freezer work? He said yes.

05.2022

Bala

Terrible experience. No response received from technician or customer service for 2-weeks. Reason provided was "no parts available", however, Amazon has the same part number (same day delivery). Overly priced. Focus is more on purchasing monthly maintenance contract, not on service. Service: Dishwasher repair

02.2022

Bala

Terrible experience. No response received from technician or customer service for 2-weeks. Reason provided was "no parts available", however, Amazon has the same part number (same day delivery). Overly priced. Focus is more on purchasing monthly maintenance contract, not on service. Service: Dishwasher repair

02.2022

Bala

Terrible experience. No response received from technician or customer service for 2-weeks. Reason provided was "no parts available", however, Amazon has the same part number (same day delivery). Overly priced. Focus is more on purchasing monthly maintenance contract, not on service. Service: Dishwasher repair

02.2022

Bala

Terrible experience. No response received from technician or customer service for 2-weeks. Reason provided was "no parts available", however, Amazon has the same part number (same day delivery). Overly priced. Focus is more on purchasing monthly maintenance contract, not on service. Service: Dishwasher repair

02.2022

Bala

Terrible experience. No response received from technician or customer service for 2-weeks. Reason provided was "no parts available", however, Amazon has the same part number (same day delivery). Overly priced. Focus is more on purchasing monthly maintenance contract, not on service. Service: Dishwasher repair

02.2022

Elisabeth

We had a productive experience with the technician. He arrived on time, listened carefully to our situation and then proceeded to find solutions. He was thoughtful, attentive and courteous throughout the process. Service: Stove, cooktop & oven repair

11.2021

Elisabeth

We had a productive experience with the technician. He arrived on time, listened carefully to our situation and then proceeded to find solutions. He was thoughtful, attentive and courteous throughout the process. Service: Stove, cooktop & oven repair

11.2021

Elisabeth

We had a productive experience with the technician. He arrived on time, listened carefully to our situation and then proceeded to find solutions. He was thoughtful, attentive and courteous throughout the process. Service: Stove, cooktop & oven repair

11.2021

Elisabeth

We had a productive experience with the technician. He arrived on time, listened carefully to our situation and then proceeded to find solutions. He was thoughtful, attentive and courteous throughout the process. Service: Stove, cooktop & oven repair

11.2021

Elisabeth

We had a productive experience with the technician. He arrived on time, listened carefully to our situation and then proceeded to find solutions. He was thoughtful, attentive and courteous throughout the process. Service: Stove, cooktop & oven repair

11.2021

Jane

The technician was polite and professional. He replaced the refrigerator compressor on Monday (09/27) and it worked great until Wednesday (09/29). The ice maker made two loads of ice and now does not make ice at all. The ice-maker worked great prior to having to replace the compressor and (like I said) worked great for two loads of ice and now does not make ice. Service: Refrigerator repair

10.2021

Jane

The technician was polite and professional. He replaced the refrigerator compressor on Monday (09/27) and it worked great until Wednesday (09/29). The ice maker made two loads of ice and now does not make ice at all. The ice-maker worked great prior to having to replace the compressor and (like I said) worked great for two loads of ice and now does not make ice. Service: Refrigerator repair

10.2021

Jane

The technician was polite and professional. He replaced the refrigerator compressor on Monday (09/27) and it worked great until Wednesday (09/29). The ice maker made two loads of ice and now does not make ice at all. The ice-maker worked great prior to having to replace the compressor and (like I said) worked great for two loads of ice and now does not make ice. Service: Refrigerator repair

10.2021

Jane

The technician was polite and professional. He replaced the refrigerator compressor on Monday (09/27) and it worked great until Wednesday (09/29). The ice maker made two loads of ice and now does not make ice at all. The ice-maker worked great prior to having to replace the compressor and (like I said) worked great for two loads of ice and now does not make ice. Service: Refrigerator repair

10.2021

Jane

The technician was polite and professional. He replaced the refrigerator compressor on Monday (09/27) and it worked great until Wednesday (09/29). The ice maker made two loads of ice and now does not make ice at all. The ice-maker worked great prior to having to replace the compressor and (like I said) worked great for two loads of ice and now does not make ice. Service: Refrigerator repair

10.2021

ranjan

very expensive but unskilled repairman. spent 169 dollars for diagnosis which was not properly made. they ordered a part and came after 2 wks but that didnt work then they tell me that the whole door needs to be replaced. when u pay double the amount of money to sears tech you expect them to be able to diagnose the problem first time and not keep working with trial and error and ask to shell out so much money equivalent to a new refrigerator and then also not sure if it will work. very disappointed in their service. will never use them Service: Refrigerator repair

08.2021

Chris

I had 6 different techs sent out to my home from Sears for a fridge under warranty. All gave me different stories, information. One flat out lied and reported completely different information back to Sears than he told me which caused a huge headache. I reported my issue at the beginning of August. I still have a fridge that is not working reliably at the end of October. Ridiculous. Service: Refrigerator/freezer repair

08.2021

ranjan

very expensive but unskilled repairman. spent 169 dollars for diagnosis which was not properly made. they ordered a part and came after 2 wks but that didnt work then they tell me that the whole door needs to be replaced. when u pay double the amount of money to sears tech you expect them to be able to diagnose the problem first time and not keep working with trial and error and ask to shell out so much money equivalent to a new refrigerator and then also not sure if it will work. very disappointed in their service. will never use them Service: Refrigerator repair

08.2021

ranjan

very expensive but unskilled repairman. spent 169 dollars for diagnosis which was not properly made. they ordered a part and came after 2 wks but that didnt work then they tell me that the whole door needs to be replaced. when u pay double the amount of money to sears tech you expect them to be able to diagnose the problem first time and not keep working with trial and error and ask to shell out so much money equivalent to a new refrigerator and then also not sure if it will work. very disappointed in their service. will never use them Service: Refrigerator repair

08.2021

ranjan

very expensive but unskilled repairman. spent 169 dollars for diagnosis which was not properly made. they ordered a part and came after 2 wks but that didnt work then they tell me that the whole door needs to be replaced. when u pay double the amount of money to sears tech you expect them to be able to diagnose the problem first time and not keep working with trial and error and ask to shell out so much money equivalent to a new refrigerator and then also not sure if it will work. very disappointed in their service. will never use them Service: Refrigerator repair

08.2021

ranjan

very expensive but unskilled repairman. spent 169 dollars for diagnosis which was not properly made. they ordered a part and came after 2 wks but that didnt work then they tell me that the whole door needs to be replaced. when u pay double the amount of money to sears tech you expect them to be able to diagnose the problem first time and not keep working with trial and error and ask to shell out so much money equivalent to a new refrigerator and then also not sure if it will work. very disappointed in their service. will never use them Service: Refrigerator repair

08.2021

Chris

I had 6 different techs sent out to my home from Sears for a fridge under warranty. All gave me different stories, information. One flat out lied and reported completely different information back to Sears than he told me which caused a huge headache. I reported my issue at the beginning of August. I still have a fridge that is not working reliably at the end of October. Ridiculous. Service: Refrigerator/freezer repair

08.2021

Chris

I had 6 different techs sent out to my home from Sears for a fridge under warranty. All gave me different stories, information. One flat out lied and reported completely different information back to Sears than he told me which caused a huge headache. I reported my issue at the beginning of August. I still have a fridge that is not working reliably at the end of October. Ridiculous. Service: Refrigerator/freezer repair

08.2021

Chris

I had 6 different techs sent out to my home from Sears for a fridge under warranty. All gave me different stories, information. One flat out lied and reported completely different information back to Sears than he told me which caused a huge headache. I reported my issue at the beginning of August. I still have a fridge that is not working reliably at the end of October. Ridiculous. Service: Refrigerator/freezer repair

08.2021

Chris

I had 6 different techs sent out to my home from Sears for a fridge under warranty. All gave me different stories, information. One flat out lied and reported completely different information back to Sears than he told me which caused a huge headache. I reported my issue at the beginning of August. I still have a fridge that is not working reliably at the end of October. Ridiculous. Service: Refrigerator/freezer repair

08.2021

RW

My base top load washer has been down for 6 weeks. Sears keeps sending the same replacement parts and the service people either never show up or they keep doing the same thing. Trying to get reimbursed but that literally takes weeks. Emails to customer service were detailed with photos and replies were "We're happy you had a great experience with Sears." Now you know why this company is always bankrupt. Service: Washer/dryer repair

08.2020

Pat

You have not completed the repair of my water heater. Technician Otis took my part away on August 16, 2019 explaining that he did not have the right Phillips screw driver to install the part. Have repeatedly rescheduled only to find that the technician who came did not know anything about the missing part. This was followed by a call to the "manager" who acknowledged that employee Otis did indeed have the part "on his truck". (This happened a couple of times.) Per the Sears service website, he said he came on the 27th and missed me. Now I am supposed to reschedule the service. I know from my previous experiences that whoever shows up will know nothing about this and will have to call his manager, starting the whole process over again. This whole thing started after an initial visit from a technician on August 5 who failed to successfully repair the water heater in the first place. It feels like you are trying to stretch this out more than 90 days after the original screwup in order to avoid fixing the water heater. The repair was finally done the day after I posted this review. Thanks.

08.2020

RW

My base top load washer has been down for 6 weeks. Sears keeps sending the same replacement parts and the service people either never show up or they keep doing the same thing. Trying to get reimbursed but that literally takes weeks. Emails to customer service were detailed with photos and replies were "We're happy you had a great experience with Sears." Now you know why this company is always bankrupt. Service: Washer/dryer repair

08.2020

Pat

You have not completed the repair of my water heater. Technician Otis took my part away on August 16, 2019 explaining that he did not have the right Phillips screw driver to install the part. Have repeatedly rescheduled only to find that the technician who came did not know anything about the missing part. This was followed by a call to the "manager" who acknowledged that employee Otis did indeed have the part "on his truck". (This happened a couple of times.) Per the Sears service website, he said he came on the 27th and missed me. Now I am supposed to reschedule the service. I know from my previous experiences that whoever shows up will know nothing about this and will have to call his manager, starting the whole process over again. This whole thing started after an initial visit from a technician on August 5 who failed to successfully repair the water heater in the first place. It feels like you are trying to stretch this out more than 90 days after the original screwup in order to avoid fixing the water heater. The repair was finally done the day after I posted this review. Thanks.

08.2020

RW

My base top load washer has been down for 6 weeks. Sears keeps sending the same replacement parts and the service people either never show up or they keep doing the same thing. Trying to get reimbursed but that literally takes weeks. Emails to customer service were detailed with photos and replies were "We're happy you had a great experience with Sears." Now you know why this company is always bankrupt. Service: Washer/dryer repair

08.2020

RW

My base top load washer has been down for 6 weeks. Sears keeps sending the same replacement parts and the service people either never show up or they keep doing the same thing. Trying to get reimbursed but that literally takes weeks. Emails to customer service were detailed with photos and replies were "We're happy you had a great experience with Sears." Now you know why this company is always bankrupt. Service: Washer/dryer repair

08.2020

RW

My base top load washer has been down for 6 weeks. Sears keeps sending the same replacement parts and the service people either never show up or they keep doing the same thing. Trying to get reimbursed but that literally takes weeks. Emails to customer service were detailed with photos and replies were "We're happy you had a great experience with Sears." Now you know why this company is always bankrupt. Service: Washer/dryer repair

08.2020

Pat

You have not completed the repair of my water heater. Technician Otis took my part away on August 16, 2019 explaining that he did not have the right Phillips screw driver to install the part. Have repeatedly rescheduled only to find that the technician who came did not know anything about the missing part. This was followed by a call to the "manager" who acknowledged that employee Otis did indeed have the part "on his truck". (This happened a couple of times.) Per the Sears service website, he said he came on the 27th and missed me. Now I am supposed to reschedule the service. I know from my previous experiences that whoever shows up will know nothing about this and will have to call his manager, starting the whole process over again. This whole thing started after an initial visit from a technician on August 5 who failed to successfully repair the water heater in the first place. It feels like you are trying to stretch this out more than 90 days after the original screwup in order to avoid fixing the water heater. The repair was finally done the day after I posted this review. Thanks.

08.2020

Pat

You have not completed the repair of my water heater. Technician Otis took my part away on August 16, 2019 explaining that he did not have the right Phillips screw driver to install the part. Have repeatedly rescheduled only to find that the technician who came did not know anything about the missing part. This was followed by a call to the "manager" who acknowledged that employee Otis did indeed have the part "on his truck". (This happened a couple of times.) Per the Sears service website, he said he came on the 27th and missed me. Now I am supposed to reschedule the service. I know from my previous experiences that whoever shows up will know nothing about this and will have to call his manager, starting the whole process over again. This whole thing started after an initial visit from a technician on August 5 who failed to successfully repair the water heater in the first place. It feels like you are trying to stretch this out more than 90 days after the original screwup in order to avoid fixing the water heater. The repair was finally done the day after I posted this review. Thanks.

08.2020

Pat

You have not completed the repair of my water heater. Technician Otis took my part away on August 16, 2019 explaining that he did not have the right Phillips screw driver to install the part. Have repeatedly rescheduled only to find that the technician who came did not know anything about the missing part. This was followed by a call to the "manager" who acknowledged that employee Otis did indeed have the part "on his truck". (This happened a couple of times.) Per the Sears service website, he said he came on the 27th and missed me. Now I am supposed to reschedule the service. I know from my previous experiences that whoever shows up will know nothing about this and will have to call his manager, starting the whole process over again. This whole thing started after an initial visit from a technician on August 5 who failed to successfully repair the water heater in the first place. It feels like you are trying to stretch this out more than 90 days after the original screwup in order to avoid fixing the water heater. The repair was finally done the day after I posted this review. Thanks.

08.2020

Kimberly

I've always had very good experiences with Sears service. The technician was knowledgeable, and explained my options clearly. The part that was needed to complete the repair arrived on my doorstep without me having to do anything--the technician took care of ordering the correct part. Repairs are always pricey, but I felt this repair was in the range of what I could have expected to pay from any service. The technicians behaved very professionally and competently. I always call Sears first.

08.2015

Kimberly

I've always had very good experiences with Sears service. The technician was knowledgeable, and explained my options clearly. The part that was needed to complete the repair arrived on my doorstep without me having to do anything--the technician took care of ordering the correct part. Repairs are always pricey, but I felt this repair was in the range of what I could have expected to pay from any service. The technicians behaved very professionally and competently. I always call Sears first.

08.2015

Kimberly

I've always had very good experiences with Sears service. The technician was knowledgeable, and explained my options clearly. The part that was needed to complete the repair arrived on my doorstep without me having to do anything--the technician took care of ordering the correct part. Repairs are always pricey, but I felt this repair was in the range of what I could have expected to pay from any service. The technicians behaved very professionally and competently. I always call Sears first.

08.2015

Kimberly

I've always had very good experiences with Sears service. The technician was knowledgeable, and explained my options clearly. The part that was needed to complete the repair arrived on my doorstep without me having to do anything--the technician took care of ordering the correct part. Repairs are always pricey, but I felt this repair was in the range of what I could have expected to pay from any service. The technicians behaved very professionally and competently. I always call Sears first.

08.2015

Kimberly

I've always had very good experiences with Sears service. The technician was knowledgeable, and explained my options clearly. The part that was needed to complete the repair arrived on my doorstep without me having to do anything--the technician took care of ordering the correct part. Repairs are always pricey, but I felt this repair was in the range of what I could have expected to pay from any service. The technicians behaved very professionally and competently. I always call Sears first.

08.2015

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Opening Hours:

Now Open
  • Monday 9:00 AM - 10:00 PM
  • Tuesday 9:00 AM - 10:00 PM
  • Wednesday 9:00 AM - 10:00 PM
  • Thursday 9:00 AM - 10:00 PM
  • Friday 9:00 AM - 10:00 PM
  • Saturday 9:00 AM - 10:00 PM
  • Sunday 9:00 AM - 10:00 PM

Ratings:

  • google logo
    3.8
    Total votes: 205
    Votes distribution:
    1: 47
    2: 9
    3: 9
    4: 24
    5: 116

Location/Contacts:

Network:

  • Sears Appliance Repair Logo
    This place is part of the Sears Appliance Repair. This chain has places in other locations.
Place last updated at: 04-09-2022 05:31:24