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Lilburn Auto Center in Lilburn (4450 Lawrenceville Hwy, GA 30047)
About:
Lilburn Auto Center is located in Lilburn (Georgia state) on the street of 4450 Lawrenceville Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1770-923-2250. You can get more information from their website: http://www.lilburnautocenter.com/. The coordinates that you can use in navigation applications to get to find Lilburn Auto Center quickly are 33.899786, -84.129674. Scroll down to find out opening hours, reviews and other important information about Lilburn Auto Center.
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Show menuAvailable amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Tina
I went for a flat tire and realized I needed two new tires. Chris got me situated the next day- was so kind and professional!!! My new go to place for repairs!
10.2022Terry
It's my first time here. Carmax recommended. Visited for an oil change. CB, checked the vehicle in. He's a very friendly person, this was an overall good interaction. He was just as nice to everyone who came in. Got here at 8:20 AM and was out by 9:40 AM. I have no complaints or anything Negative to state.
08.2022Barbara
Highly dissatisfied. Dennis was very unprofessional from the initial phone call. He was slightly condescending face to face, but I was able to dismiss it for the most part. We had an appointment for a Thursday afternoon. I got off of work early and made the necessary arrangements for a ride home. When I arrived, he said he overbooked himself and needed to reschedule. I rescheduled kindly, despite being inconvenienced, and came back the following Wednesday. He quoted me for $3000 worth of repairs. I only did the minimum until I could evaluate the quote better. After driving my car for a week, I started to smell a STRONG oil smell. It was giving me headaches, and causing my son discomfort. I couldn't tell where it was coming from as it was strongest when I stopped at lights. When my husband and I looked under the hood, we noticed that his team left the oil cap off. I had been spewing oil for over a week at that point. When I called to ask Dennis for a refund on the oil and discuss other options for refunds due to this mistake, he was highly defensive and mocked me for even asking. I kept my composure and told him that I would contact his corporate office. He laughed, said they’re not going to do anything for me, and hung up on me. I am reporting him to the BBB and will be contacting his corporate office. I was able to find someone highly recommended and quoted me half the price for the same services.
07.2022Dee
Dennis and his mechanics are the best! A great mechanic who does not try to price gouge you or pressure you to have work done. As a woman, it has been really hard to find a mechanic I can trust, I totally trust Dennis. Please check them out!!
04.2022Julie
Car problem solved by CB, ops mgr., and crew. After determining the battery was not the problem with my Infinity, sent me to dealership who diagnosed in hrs and corrected. Biggest Xmas present I could receive. Dedicated, knowledgeable, and determined to help a needing customer. Thanks Services: Engine repair, Brakes, General repairs & maintenance, Battery
02.2022Sirenia
I love NAPA Lilburn Auto Center! I can always trust them with anything that my car needs because after they fix it, I never have any further issues so I know they always speak the truth and have plenty of work ethic. They also aren't ridiculously expensive like other auto shops, I know that they always provide reasonable prices for their services. Denis is the guy that always speaks to the customer and he has great customer service; he's very honest and professional. I would totally recommend this auto center for anyone looking to find somewhere reasonable, honest, and professional. Services: Air conditioning, Transmission, Oil change, Brakes, General repairs & maintenance
11.2021Paco
Left my car for an oil change and a filter. Everything was fine until I got in to drive home. The electric seat was adjusted all the was back and would not come back up. When I went back in to ask what could be done, I was told that the tech was tall, and that “it’s an old car, dude”. I drove it home with great difficulty (straight shift car). When I got home I jiggled the seat around some and it started working again, but was left with a strong feeling of “Customer Non Service”. Service: Oil change
11.2021Christopher
Very professional attitude and honest. The manager had 2 people call out and he didnt mind dropping everything to do an emission test for me. I was treated so well I sent my son up there to have an emissions test the next day and my son said he was treated as if they had always known him. I highly recommend!
11.2021Emerald
Staff was nice and communicated well. We waited several days before writing this review to ensure all mechanical operated fine as much work was done (brakes pads replaced, oil change, radiator flush, transmission service, engine tune up) and all Mechanical seems to be fine. However, leather seat & console damaged and GPS power cable & iPhone power cable cut. We showed The service rep this and they explained that a rodent must have damaged leather (but happened at this shop sometime during the vehicles 4 day stay, so beware). Cables Being cut was explained as the car having a poor design where cables can be cut when closing center console. But know that I had no problems for 9+ years, so figure service carelessness. Husband personally repaired/spliced cables, but leather is damaged.
11.2020Shirley
"CB" was Awesome! He was honest and did an excellent job on my husband's blue Chevy Truck. He was very thorough and did the work really fast. What a Great Place. We will always come here for Service. 5 Stars is not enough. 10 stars for Lilburn Auto Center. Services: Transmission, Oil change, Auto engine tuning
11.2020