car repair
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Firestone Complete Auto Care in Peachtree Corners (7780 Spalding Dr, GA 30092)
About:
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.
Firestone Complete Auto Care is located in Peachtree Corners (Georgia state) on the street of 7780 Spalding Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1770-325-9713. You can get more information from their website: https://local.firestonecompleteautocare.com/georgia/peachtree-corners/7780-spalding-dr/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 33.968169, -84.259692. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
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Steve
Incompetent! Failed to keep a confirmed appointment. If you cannot work a calendar, I am afraid of what you do with a wrench.
11.2022Cliff
Set up and arrived for my appointment and was told it was cancelled. Got no notification of this, not even a phone call. Staff was very rude and did not even apologize.
10.2022denis
they didn't do the service and I'm happy. pre inspection showed service I requested was wrong because of tire issues. they made a customer.
09.2022Cindy
Bryan your crew rocks. Thanks for getting me back on the road so fast. Great service technicians.
09.2022Jalapeno
This place is a joke. I had a scheduled appointment. I got there 20 minutes before my appointment. When I told them I had arrived they looked at me like I was crazy and said that they don’t have enough hands on deck to deal with my issue since everyone was working on other cars who arrived earlier. I took my business across the street to Mr. Tire who actually kept my appointment. Much better service there!
08.2022Nyshia
I walked in today and despite having made an appointment earlier this morning I was not seen. I received a confirmation email stating that Firestone received my appointment request and the appointment was active and pending. Seeing as that I had not heard from Firestone all day I set out for my appointment and at 3:45PM for them to say that the manager was supposed to be decline the appointment and that they were booked and could not see me. I asked when we’re they planning to call or decline the appointment online because I got there 15 minutes before my appointment and heard nothing .The lady proceeds to say that she was not the manager she doesn’t know. No concessions or attempts to see me at another time were made and the woman at the front desk merely told me that “she was not the manager” and could not offer any further assistance and walked back out where they fix cars . I found it extremely unprofessional that they could not even inform me if they could not see me today or honor my appointment and I had to drive during traffic to leave empty handed.
06.2022Tara
Very poor customer service on all levels. I made an 8am appointment and it was not honored. I received an email confirmation. When I called I was told my appointment was canceled because they were booked up even though it showed availability online. They can't even handle basic appointment scheduling. I don't appreciate my time being wasted. I do not recommend this location.
05.2022Jessica
Let’s start with the first problem I asked for a check engine light reading and they then told me yeah OK will take care of it I’ll run a diagnostic and let you know they forgot to mention that diagnostic cost $100 when they advertise a free check engine light reading. To top it off they then say there’s one part wrong that needed to be fixed OK that’s another $200 and then they want another $200 to do some sort of flush through the system I leave my car and I’ll come back later to pick it up. I come back to pick it up and my check engine light is still on now apparently there’s another problem and I need a different part leave the car overnight because they said that they’re going to take care of it and they’ll solve the problem the next day comes along they never even bother to call me to say hey we’re not gonna be able to fix the problem your car is ready for you to pick it up. Absolutely do not recommend and will never go back.
02.2022Max
Attitude. An employee's attitude has an affect on the atmosphere, and how one behaves affects how the customer will feel. Many places I go to, there are employees that provide great customer service, and that make the customer feel like they can go there for assistance. Then...there are other places where employees not only seem like they don't like their job or don't want to be there, but also give the feeling they don't really have any interest in what the customer needs. Because of how the employee was, I felt there was no need to ask for more servic s aside from the basic oil change. I made an appointment to have my car worked on at a set time. I even got there a few minutes early, and even after setting an appointment, I'm told my car may not get worked on for another thirty minutes. Why set the appointment if you are just going to have me wait longer? It was very disappointing. This was a location I was intending to return to because it's right down the street from where I live. Well, not after this. Finding a good mechanic is becoming a lot more difficult than I thought. Maybe because they know most people regularly need car service.
11.2021Hanjong
I did an alignment and tire rotation in this location. Staffs were friendly and professional. It took earlier than other Firestone but still took a couple of hours.
11.2019