cell phone store
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T-Mobile in Waianae (86-120 Farrington Hwy Ste C305, HI 96792)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Waianae (Hawaii state) on the street of 86-120 Farrington Hwy Ste C305. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1808-200-7382. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-waianae-hi-96792-339e?utm_source=google&utm_medium=lastmile&utm_campaign=339E. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 21.436217, -158.184268. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Kimberly
I came to the Waianae store, desperately needing a hotspot. There were a few bumps in the road, but the customer service has been EXCELLENT! Thank you, Napono!
11.2022Roberta
They were very helpful and I got what I needed, from friendly curious staff, thank you Waianae T-Mobile
08.2022Josiah
Absolute worst phone company that I’ve had the displeasure of being tied to. I had issues from enrollment to current and none have been resolved at all. I have only been with them for 2 months and it’s been one thing after another. Worst phone experience, worst customer service, just bad all around. In these times we live in it’s difficult to accomplish anything without a working phone, especially since the pandemic, most appointments and meetings take place over phone or online.
07.2022Jazzelle
Caring customer service helpers and are supportive until the next visit.
07.2022Jey
Visiting from New York and this is by far the best T-Mobole store I been in here on the Island. Audrey took the time on both occasions to help me get my jump upgrade and took the time to resolve all my concerns. By far the best store and the mainland couldn't compete with this store. The other 2 staff members were also nice and kind. Audrey is amazing and provided outstanding customer service. Thank You. Her work should be recognized.
11.2021gina
611 cust service told me to return phone for jump only at the store but no one could do it and also I beleave the manager is always supposed to be in store and there wasn't one there Dyer waiting many hours for our turn we couldn't even be helped we even was told to go to store to get a print out to mail phone in but only way to mail in phone is to get a print out from store but now other members of teem mobile say you only can turn phone to store and they are tobmailbit back because it can get lost I don't know why thT is but our phone would have been turned in long time ago if they just give me a address where they want it to go and it really shouldn't get lost at all this is getting g to be redioucolus every teem member i has a different way of how they do things there doesn't seem to be only one set wY so everyone who works for t mobile 8s completely confused so everyone 8s just doing or telling us different things all the time and this is also regarding the cost service 611 number as well I hope we can soon fix this lord please help me and I don't blame the employees they were kind and nice gals it's who is training them t mobile store please take time to show them how please in the nicest way so they don't feel so tarable how they count help a customer that has to be hard on the employee too any how they store was clean and friendly workers but I guess due to coped there is a huge turn over in New employee and they have to keep on training the new ones I'm sure that's a lot on the manager tooaybe if they can have a training class before the they start there first day would be good so it's not extra hard on by manager and so I'm sure manager is up to his or her ears so mush as they can even have enough time to get the phones due toits only very few cust can get help at one time so u can't even look around to see what u want to buy unless you wait until every one leaves and there is only 2 cusyomest at a time bit at one t mobile I saw manager standing around and there was just two cust getting help and 3 more helpers and every single person who comes in she tells them it's over one hour wait thT was Kapolei so it's like wow each one has one hour weight we got our call 2 hours later I be
11.2021James
This store Rocks. Their customer service is second to none. I will not go to any phone store in all of hawaii period but this store.
11.2021Harold
THE SERVICE HERE IS TOP QUALITY!THANKYOU WAIANAE MALL REPRESENTATIVE FOR YOUR AWESOME ASSISTANCE.
11.2021Melinda
First time going to tmobile at 6pm and didn't even get to go in because ALL the stores closed due to system down time. Dont even know what that means but I'll try again another day
11.2018J
I have no complaints w/TMO and am glad there is a full retail store in Wai‘anae mall instead of travelling to Kapōlei...
11.2018