cell phone store
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T-Mobile in Waipahu (94-673 Kupuohi St Ste B204, HI 96797)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Waipahu (Hawaii state) on the street of 94-673 Kupuohi St Ste B204. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1808-677-2473. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-waipahu-hi-96797-8487?utm_source=google&utm_medium=lastmile&utm_campaign=8487. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 21.387703, -158.033289. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Jaels
Very fast service. Came in for a screen protector fix per warranty. Service agent was fast and friendly. Only agent to apply screen protector in 1 shot "No bubbles." Well done great work. Friendly environment 05/29/2021 @ 1630
11.2021Raylene
The wait was a bit much. However the fact they are enforcing social distancing is a plus. Ella was very helpful and thorough in assisting me with upgrading my phone. Finn was also helpful in helping me choose wireless headphones that would best suit my needs. Kunia location is hands down the best.
11.2021Maryann
Not sure it I made the right choice to switch companies. March 31, 2021 decided to go in. Several hours later, phone plan and phone choices made, including a G-pad. Attempt made to go online as suggested that evening to confirm and wouldn't you know it, T-mobile was down. (Strike One) Drove back next day, (April 1st) confirmed order, and that I would get email shortly. Today, is April 5th (4:30PM) and I've attempted to call, as well as go online for status of phones. {Unsuccessfully}. Still pending that email. (Strike 2) Did I make a mistake? (Not a good experience so far.)
11.2021Veronica
We've been with T-Mobile for over a decade never had we ever have a Terrible experience. This store alone has bad customer service. Representative is incompetent.
11.2021Ron
Excellent service. We needed to wait 5 minutes past our appointment time but it was worth the wait. We got what we needed done and with awesome service.
11.2021DA
BEAUTIFUL SERVICE. JEFF IS VERY HELPFUL WITH US N A VERY HONEST MAN. HE ANSWERED ALL OF OUR QUESTIONS WE ASK N PLUS SOME. GREAT CUSTOMER SERVICE THEY ALWAYS GIVE.
11.2020Lauren
We went to pay for prepaid service, the rep told us they were running promo so we could get same thing for 25 less. This was 3rd time coming to store because phone was off but they kept telling me I was active til Sept. So I just wanted to pay. After changing sim card a 4th time, the rep couldn't activate my phone, we waited over an hour and she finally said because of network we would have to wait 24hrs!!! This is the 4th day this charade has gone on. I am sure after 24hrs it still won't work!!
11.2019Momi
Kunia T-Mobile so nice, with big smiles. Alakea store needs to retrain their staff because no greeting when in to pu gift.
11.2018Rawss
No wonder these guys have such high ratings on customer service. The associate named Rocky helped us out so much. Literally walked in and instant service with a smile. His knowledge was obvious and he fixed a messaging issue on my brother-in-law's iPhone quickly. VERY satisfied.
11.2017Shy
Just switched from AT&T to T-Mobile about a month ago. So far we been happy. Melvin assisted us with switching. He made is so seamless. We ended up opening 3 smartphone lines one tablet and 2 smart watches. However, my husbands watch is having issues on t-mobile. It's completely unlocked but for some reason it cannot register it's own phone number. Solved it but closing the line and reopening it with a new number. So far the service has been good, LTE is awesome except in our living room lol. If you really want to research the company follow John Legere Tmobile CEO on Twitter he's to funny.
11.2015