TruGreen Lawn Care in Carpentersville (840 Commerce Pkwy, IL 60110)
About:
TruGreen provides local, affordable lawn care in the Carpentersville area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Carpentersville community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at (847)844-1440.
TruGreen Lawn Care is located in Carpentersville (Illinois state) on the street of 840 Commerce Pkwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1847-844-1440. You can get more information from their website: https://www.trugreen.com/local-lawn-care/illinois/carpentersville/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTQ5NzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find TruGreen Lawn Care quickly are 42.124498, -88.298185. Scroll down to find out opening hours, reviews and other important information about TruGreen Lawn Care.
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KA
Overall I am satisfied. My grass is good but not great, especially in the back where there is a lot of shade. I think the techs should spend a little more time to ensure they thoroughly apply weed preventer. There are always weeds in the 8" of grass that are next to my sidewalk, driveway and near the mulch areas. Based on my cameras, each time a tech comes, the total time they are there from the moment the truck pulls up to the moment they leave is 4-5 minutes. Spend an extra 5 minutes and spray along all of the edges of the grass to ensure all the weeds receive the application. Services: Lawn pest control, Weed control
10.2022Bernadette
Communication started off on a bad note. However, there was a super representative that made this experience go exactly the way I heard Tru Green Lawn care was supposed to work. They called after the treatment, left a voicemail, left a note on the front door and a sign in the yard letting me know they were there. Services: Lawn pest control, Irrigation system repair & maintenance
10.2022Jeremy
My lawn, the TruGreen treated lawn, is on the right. My neighbor and I use the same landscaping service for mowing, mowed to the exact same height at the exact same times. Neither of us have a sprinkler system, so same amount of watering. Our only difference is who we use for weed treatment, there literally cannot be a more even comparison. My lawn looks burnt to hell and over treated. The back yard looks even worse. Gave them a full year then cancelled. Waste of money.
08.2022M
In May, Failed to apply crab grass preventer because used all with previous customer and had no more on truck. I requested he return another day to apply the crabgrass preemiergent . He said he would discuss with his supervisor. I asked that the supervisor call me. No callback and no crabgrass preventer. I have a hillside lot. It is difficult and at times dangerous to apply the fertilizer and weed prevention products. The steep areas have to be treated by hose spray or walk behind speeader. In May and June I was told the equipment was broken and they would do the best they could. I asked again to be contacted by a supervisor. I have many weeds and a lot crabgrass now even on the flatter areas of my lawn. Still no supervisor support. The employee told me he would not be allowed the time to treat my lawn and weeds correctly. I have a large lot and prepaid $788.00 for 6 treatments. I am definitely being short changed. A supervisor Nancy called me back today. She left and message and a callback number. The number was the standard customer service number and they had no way to transfer or connect me to her. Why?
08.2022Ty
I dealt with TrueGreen for 2 years. First issue was when I had aeration done. Called and made sure the person doing the work didn’t touch my freshly laid sod on one side of my house. He didn’t pay attention to the notes and destroyed my yard. Manager came out and said they would “fix it”. Never did. Cancelled all other services except weed and lawn fertilizer. They couldn’t even do that right. Lazy technician Antonio 2 months in a row, filled spreader to do one yard and skimped mine. Also never sprayed for weeds. Had to call and have re-service done both times, same guy same results. Just an awful company, bad management, and terrible service. I went with a local basis was, Weed Man and look forward to working with them. Service: Weed control
08.2022NORMAN
True Green are Liars, scammers, and have fraudulent business practices. Signed up for a year with the impression and understanding that true green was going to first take a analyst of my grass and soil. Then was going to use spray applications except for grub control which would be granular. Well guy shows up. No analysis, had nothing to spray and was going to put granular fertilizer down instead of spray. Upon further inquire it was explained he has no spray ran out and not good for summer. I felt taken advantage of stoped before he applied granular a and asked him to leave. True green could use summer spray by reducing the nitrogen and adding more iron to the spray a much faster effect. Then I got emails saying he completed the application. Lies as he never started. I called several times to have a supervisor call me. Each time they said one would call within 24 hours. Never called me back. Services: Lawn mowing & maintenance, Lawn pest control
08.2022Michael
Wow. Its true what many of these reviews are saying. I called and asked for a manager because of them missing a month of weed control and my lawn becoming overgrown with weeds. They actually told me that you cannot speak to a manager. A manager will contact me within 5 business days. Service: Weed control
08.2022Valerie
We’ve been with this company over five years. We had an issue of taking off some of our property not having chemicals on it. They only adjusted my bill one dollar less! I called to chat about it I left a message no one called. I called customer service I was told someone would call me no one called me. We’ve canceled our service with this company if they can’t take care of their customers I do not wanna be with them.
08.2022Sami
Horrible service and horrible weed treatment. They care less about your grass. All they care about is billing. See attached picture of what our lawn looks like after weed treatment. Weeds all over. I called for someone to come over and discuss how to rectify and ended up with bunch of people from various call centers across the country who wanted to get me off the phone. Their suggestion was: Wait for the next visit while the weeds are getting worse everyday and discuss the problem with the same guy who did not treat it right in the first place. They would not set-up a time. They suggested I should stay at home and wait all day for them to show up whenever was convenient for them. They are a greedy global behemoth who cares less about anyone's lawn or customers. Only interested in billing you. Service: Weed control
06.2022Mark
Well, i have been a long time customer of Trugreen, at two different resisdences. I quite using their service, due to some random not so good technicians. Decided to get the products from the big box stores, didnt quite cut the mustard. Now im at another residence and decided to give them a second chance. Well, I used them all of last summer and began first application and i have the tech on camera NOT hiting nearly 50% of weeds. So, the awsome part...⁸the service tech (Cody S) answered all my questions and offered a plethora of knowedge about the lawn care. Even though the broadcast spreader was broken and could complete the service that day, as the equiptment was broken. However the time he took to breakdown the plans and what is the most effective one for my application. Thanks again Cody, wish i could request you all the time. Service: Weed control
06.2022