cell phone store
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T-Mobile in Countryside (6684 Joliet Rd, IL 60525)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Countryside (Illinois state) on the street of 6684 Joliet Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18154205411. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-countryside-il-60525-4278?utm_source=google&utm_medium=lastmile&utm_campaign=4278. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 41.769997, -87.888927. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
Bernadeta
Axel was very helpful and through in explaining the upgrade process! Much appreciated
04.2022Kim
Louis, Mariella and Lynette the district manager took care of me and set up my new Samsung watch. I will definitely be coming back . Outstanding every visit
01.2022THE
The Girl here has attitude & needs a new line of work she does not belong in sales or customer service.
11.2021James
My wife & I stopped in 2 weeks ago last Sunday to replace my old I-Phone. Mariela helped us out immediately and changed my phone to the new one in under an hour. This was the fastest turnaround time we have ever experienced at any cell carrier. Everything was promptly transferred from the old phone perfectly. Mariela knows her stuff and is a 5 star recommendation for anyone needing a new phone: great service and superb technical knowledge.
10.2021Chelsea
This is the only place I go to for my phone. Always treated with respect and knowledgeable staff. Guaranteed their product and gave great advice. There are other TMobile stores closer to me . I’ll drive further to this store because always good experience . Shout out to Oscar. Bought phone from him today and am very happy it’s my choice.
07.2021Arely
Poor quality in the screen proteccion. Don’t buy this stuff here. You can find other best and don’t pay 40 bucks in garbish without warranty. The custome service is going down, you must look in the official T mobile web site first before go with them because, they no will be saying to you the best promotions!! 😒 They are sales, sales, sales and no care the customers.
07.2021Jihan
Iyhab and Adriana were very helpful in sorting out some issues with our phone plan. They spent a lot of time helping me upgrade to a new phone while ironing out some errors in our account. Great customer service!
07.2019Carolann
Iyhab,the sales,manager was wonderful,great attitude,excellent service, would recommend anyone to buy a new phone here,he set my new Samsung Edge up quickly and efficiently. So glad I went to this Thursday Mobile. Keep up the good work.
07.2017Brenda
Mike is the absolute best salesperson on the planet EARTH. Shout out to the best TMobile sales associate. He's was very informative and for the most part Honest not to mention his Charming personality!!! Great guy... Countryside Store
07.2014Sheila
I realize the wait time may be long while another customer ahead is being taken care of. But I think overall, in today's world, too many of us are impatient and unreasonable. Service is a two way street. If we treat the customer service reps and wait staff that wait on us well then they might be more inclined to treat the next person well (paying it forward). If the wait was too long at the time of day you tried the store try back another time (maybe early in the morning right when the store opens). It is not the store's fault that there are "other customers" shopping also. You and I are not the only people in the world. Anyway that's my take on customer service...and with that attitude in mind I think I've gotten better service at most places than going there acting like the world revolves around me. Companies spend so much money on training sales reps on good customer service...but what society really needs is a mandatory course on "manners" or "being a decent human being/good customer". Now about this store. I did not feel pressured to buy something I did not want and I was told about options that I didn't even ask about. And yes it did take a while for the rep to help me choose what I wanted (sorry about that if you had to wait) but the rep did a great job making sure I got what I paid for. Overall the reps at this store a very good.
07.2013