beauty supply store
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Bath & Body Works in Fairview Heights (134 St Clair Square, IL 62208)
About:
Chain with housebrand lotions & soaps in a range of scents, plus candles & home fragrances.
Bath & Body Works is located in Fairview Heights (Illinois state) on the street of 134 St Clair Square. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16186287465. You can get more information from their website: https://www.bathandbodyworks.com/?cm_mmc=local_BBW00580. The coordinates that you can use in navigation applications to get to find Bath & Body Works quickly are 38.595214, -89.980935. Scroll down to find out opening hours, reviews and other important information about Bath & Body Works.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Paula
Always well-stocked, great variety with friendly clerks. One saw I used a walker and placed a basket on it for me. Very helpful.
07.2022Paula
Always well-stocked, great variety with friendly clerks. One saw I used a walker and placed a basket on it for me. Very helpful.
07.2022Angelique
Always has great new scents and thr staff is very friendly. I was just told I could order online for store pick up so now I won't waste anymore coupons.
06.2022Angelique
Always has great new scents and thr staff is very friendly. I was just told I could order online for store pick up so now I won't waste anymore coupons.
06.2022Brandi
Unethical business practices, employees, and manager's, all who have a total disregard for morals and integrity. Thats the best sentence I believe describes not only this particular location, but their corporate leadership as well. I was preciously an avid customer to Bath and Body works because I love their hand soaps and their candles. However, they threw my customer and brand loyalty right into another business where I will purchase soap and candles. And probably for cheaper anyways. My teenage niece bought my Christmas present (yes Christmas, for some reason I hadn’t thought sooner to share how unprofessional and unethical this place is) at this location during their Black Friday buy 3 get 3 sale. She was excited about her purchase for several reasons. A: because she just got her very first job, so this would be the first Christmas she actually purchased her own gifts to give out. But B: At 15 years old she isn’t allowed a lot of hours thus doesn’t have a plethora of money to spend on gifts. So this sale was perfect and exciting for her because she was getting six candles and could split them into several different gifts. Fast forward to after Christmas. She tells me she wasn’t honored their Black Friday sale. Also again being 15 she wasn’t going to speak up and ask or verify (yes her fault to a degree. Hopefully she learns to speak up in the future) but regardless I asked if she had the receipt still. Which surprisingly she did. And sure enough she was not honored their highly advertised, extremely popular, sale. So fast forward again and to make a long review short (kinda) I took the receipt and went to the store. And asked if they would offer the sale that they had already offered but didn’t honor to me at that time. And guess what they did?!! Told me nope! Sorry there’s nothing we can do for you…..I’m like I don’t want you to do anything special for me other than to honor the sale that you mistakenly did not apply to my Black Friday purchase. There was no discussing, no alternative options or suggestions for what they would do to make it right. It was just a straight cold hard nope. We will not go back and honor the discount for you. In my opinion they took advance of a young inexperienced shopper. And they fact they refused to right THEIR wrong is completely absurd and terrible customer service, with no attempt or regard of making the situation right. I’d be So curious as to how much money they saved that day but ripping off other 100s of Black Friday Shoppers. I will never shop and this brand again because of this incident.
04.2022Brandi
Unethical business practices, employees, and manager's, all who have a total disregard for morals and integrity. Thats the best sentence I believe describes not only this particular location, but their corporate leadership as well. I was preciously an avid customer to Bath and Body works because I love their hand soaps and their candles. However, they threw my customer and brand loyalty right into another business where I will purchase soap and candles. And probably for cheaper anyways. My teenage niece bought my Christmas present (yes Christmas, for some reason I hadn’t thought sooner to share how unprofessional and unethical this place is) at this location during their Black Friday buy 3 get 3 sale. She was excited about her purchase for several reasons. A: because she just got her very first job, so this would be the first Christmas she actually purchased her own gifts to give out. But B: At 15 years old she isn’t allowed a lot of hours thus doesn’t have a plethora of money to spend on gifts. So this sale was perfect and exciting for her because she was getting six candles and could split them into several different gifts. Fast forward to after Christmas. She tells me she wasn’t honored their Black Friday sale. Also again being 15 she wasn’t going to speak up and ask or verify (yes her fault to a degree. Hopefully she learns to speak up in the future) but regardless I asked if she had the receipt still. Which surprisingly she did. And sure enough she was not honored their highly advertised, extremely popular, sale. So fast forward again and to make a long review short (kinda) I took the receipt and went to the store. And asked if they would offer the sale that they had already offered but didn’t honor to me at that time. And guess what they did?!! Told me nope! Sorry there’s nothing we can do for you…..I’m like I don’t want you to do anything special for me other than to honor the sale that you mistakenly did not apply to my Black Friday purchase. There was no discussing, no alternative options or suggestions for what they would do to make it right. It was just a straight cold hard nope. We will not go back and honor the discount for you. In my opinion they took advance of a young inexperienced shopper. And they fact they refused to right THEIR wrong is completely absurd and terrible customer service, with no attempt or regard of making the situation right. I’d be So curious as to how much money they saved that day but ripping off other 100s of Black Friday Shoppers. I will never shop and this brand again because of this incident.
04.2022Erianna
I love store but they definitely profile black ppl in the store. We are the biggest consumers but get treated so badly. They follow u around the store too way much ugh being Black America
10.2021Erianna
I love store but they definitely profile black ppl in the store. We are the biggest consumers but get treated so badly. They follow u around the store too way much ugh being Black America
10.2021K
Great customer service helped me find the perfect agent in body fragrance. Clean store overall great experience! Even better when u get a free coupon for free bottle of lotion or body spray in the mail.
09.2021K
Great customer service helped me find the perfect agent in body fragrance. Clean store overall great experience! Even better when u get a free coupon for free bottle of lotion or body spray in the mail.
09.2021Princess
I bought a specific car fragrance that I smell and saw clipped on the car visor in my cousin's car. I loved the smell. It's called Rosewater & Ivy. A smell to die for! The friendly staff who attendant me told me about the mix & match buy 3/$9 if I don't want to buy 1/$4. So I chose Atlantic and Endless Weekend fragrances to go with Rosewater & Ivy. (There are several car fragrances I like too, but next time!). I also bought the black matte visor clip for $5.50. I see that all of the staff there have a good meet and greet service, and asked if we need other assistance. Good customer service.
08.2021Tina
They had a great sale today. Most of the store is 75% off. Plus then they have buy 3, get 2 free. I got 6 items, between lotions, sprays, and shower soap and only spent $22
08.2021Princess
I bought a specific car fragrance that I smell and saw clipped on the car visor in my cousin's car. I loved the smell. It's called Rosewater & Ivy. A smell to die for! The friendly staff who attendant me told me about the mix & match buy 3/$9 if I don't want to buy 1/$4. So I chose Atlantic and Endless Weekend fragrances to go with Rosewater & Ivy. (There are several car fragrances I like too, but next time!). I also bought the black matte visor clip for $5.50. I see that all of the staff there have a good meet and greet service, and asked if we need other assistance. Good customer service.
08.2021Kip
Customer service and care was extraordinary. I get overwhelmed by scents easily and Sean today helped me find light scents that I believe will work for me. And then Sean pointed me to a deal for my white elephant gift that I wouldn't have know about, without his help. Thank you for making my shopping a wonderful experience! Happy holidays!
08.2021Taffy
I love this store. Loaded up at the $4.95 Frangrance Sale today. It was amazing - plenty of stock and WONDERFUL values!!! The staff at this location are invaluable and always share great tips and secrets 👍 Had a marvelous time shopping today. Will definitely shop here again
08.2021Tina
They had a great sale today. Most of the store is 75% off. Plus then they have buy 3, get 2 free. I got 6 items, between lotions, sprays, and shower soap and only spent $22
08.2021Kip
Customer service and care was extraordinary. I get overwhelmed by scents easily and Sean today helped me find light scents that I believe will work for me. And then Sean pointed me to a deal for my white elephant gift that I wouldn't have know about, without his help. Thank you for making my shopping a wonderful experience! Happy holidays!
08.2021Taffy
I love this store. Loaded up at the $4.95 Frangrance Sale today. It was amazing - plenty of stock and WONDERFUL values!!! The staff at this location are invaluable and always share great tips and secrets 👍 Had a marvelous time shopping today. Will definitely shop here again
08.2021brianne
Great selection and awesome employees! We were greeted and asked if we needed help multiple times by several different associates. There was also an associate restocking and keeping the store in order, which was nice since it was busy and there were a lot of other people shopping. The lady that helped us at check out was kind and made sure I got the best deal possible. My only complaint is that I wish there was more space to move around and browse. I had my child in a stroller so it was a little difficult to maneuver. But overall, great experience.
08.2020brianne
Great selection and awesome employees! We were greeted and asked if we needed help multiple times by several different associates. There was also an associate restocking and keeping the store in order, which was nice since it was busy and there were a lot of other people shopping. The lady that helped us at check out was kind and made sure I got the best deal possible. My only complaint is that I wish there was more space to move around and browse. I had my child in a stroller so it was a little difficult to maneuver. But overall, great experience.
08.2020