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Walgreens in Washington (1011 Peoria St, IL 61571)
About:
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Walgreens is located in Washington (Illinois state) on the street of 1011 Peoria St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13094441681. You can get more information from their website: https://www.walgreens.com/locator/walgreens-1011+peoria+st-washington-il-61571/id=3763. The coordinates that you can use in navigation applications to get to find Walgreens quickly are 40.703578, -89.420949. Scroll down to find out opening hours, reviews and other important information about Walgreens.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff wear masks
- Staff get temperature checks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
John
I talked to Andrew, the manager this morning, January 17, 2022. I get me prescriptions filled pharmacy at Walgreens in Washington, Illinois. Andrew is kind, hospitable, quick, efficient, +. It is a pleasure to have spoken with Andrew.
01.2022shelby
By far the worst walgreens I've been to. They never have my perceptions. The automated caller doesn't listen and hangs up on me 90% of the time asked them to cancel my script then they fill it anyway when I need it filled somewhere else because it wasn't ready when It was needed to be. What a joke
12.2021Jeffrey
I have had pleasant experiences at most other Walgreens in the past, but this one in particular seems to have consistently bad service. Over the past year, my wife and I have tried to communicate to get our scripts filled on-time, and each time we seem to continue to wait for mistakes that they make (e.g. not having the medication even though we call in weeks prior to our refill to ensure that it is done). There have been multiple instances where they gave me the wrong product, and I cant seem to get a full 90 days supply from them even though it is ordered by my doctor and covered by my insurance company. If you are committed Walgreens, go to a different one. Otherwise there are plenty of other pharmacies in the Peoria metro area that will fill your needs without wasting your time.
11.2021Jeff
A pharmacy employee obviously didn't care to work on our issue, saying, "that will take like 5 hours." Then at the end of a very frustrating interaction, either the same person or another employee said "whatever." Nice.
11.2021Kathlyn
Horrible pharmacy service. Dropped off a script at 9:45 am, said I needed it by this evening because I was going out of town. Signed up for text updates, and never revived any. Returned at 7pm to pick it up, and only 3 of the 4 were ready. At first I was told it was out of stock, and they didn’t know when they would get more in. Then I was told that it was now available OTC and that’s why they didn’t “fill” it. They could have let me know that—when I dropped them off. Last week they did the same thing to my husband. They charged him $150 but only gave him 5 pills. He didn’t know this until he got home and opened. Assuming it was a mistake, he called and the pharmacist said that only had 5 pills left and he would have to wait 4 days!!!!!!! My husband told him he should have told home that up front, and the guy wouldn’t take responsibility for the lack of communication. Long story short—I’ve been using Walgreens for 20 years but will now bring my business to the CVS across the street. I got several vaccines there and the staff was always kind, caring, and hospitable to me and all the interactions I’ve seen.
10.2021Chad
Walking in with an Appt for my 2nd vaccine. Lady behind covid counter is so rude! I was extremely nice because of my experiences before with her. She is always agitated and complains out loud about patients and other employees. Tried to turn me away like my appt didnt matter, then accepted patient behind me that didnt have an appt. another employee (that i couldnt see) asked if she could do anything responding to her complaints. And she responded that a patient using refunds could F off. Loud and rude. Not welcoming. Said to me my appt wasnt til 4. I responded ya i know. It said to show 15 min early and im here 20 min early. 🙄 Ugh. Experienced sucked. Other employees behind prescription counter were really nice and helpful.
09.2021R
The person at the window was rude, and sounded like I was a burden to her. I said my name and before I could finish she was already asking me to repeat myself. I then spoke louder and clearer and again she interrupted me to tell be to speak up. I then spelled my name and used the phonetic alphabet to help her understand. I was at the glass window in the drive-thru during this interaction. Once she got my info correct, she left the window abruptly, returned and sent my medication through the drop. I had a couple questions but I did not want to be any more of a burden to her. She did not ask if I had questions or if she could be of assistance for anything further. This is the only Walgreens I have experienced the worst customer care in the 15 years I've been a customer with Walgreens! Time and time again the staff at the Washington Walgreens pharmacy are rude, disrespectful, and by far show the worst customer service. If I managed this store I'd "clean house". Every employee would be out of a job tomorrow!
07.2021Kara
The worst service! Multiple times I have been told to come back in 20 mins, only to have them start it when I come back, making me wait even longer. Most recently we waited 20mins before even going to get the store only to be told it would be another 20 mins when we got there. When we came back around, they told us they were out of the medicine and we had to drive to EP to get the script filled. Then EP made us wait another 15 mins for them to make and fill the script. This is the 2nd time we have had this happen and had to go to another pharmacy.
07.2021Rich
They have given me the wrong script twice but according to them it’s my fault for not checking it. I’m not a pharmacist if I was I would get my own damn script and it would be correct. If you value your health and or a possible poisoning from wrong medication don’t shop here!!
07.2021Destiny
Manager and assistant manager at this location do not honor Walgreens policy for coupons and points. Knowing their own company policy is part of their job, but they refuse to acknowledge their own ignorance about it, and worse, refuse to do any checking on whether they are correctly following policy. The other staff have been helpful, and understand the policy and try to follow it correctly, but they are overridden by the management. Refusing to honor the advertisements is dishonest.
07.2020