Best convenience store in Washington, Illinois (IL) 2024

I have had pleasant experiences at most other Walgreens in the past, but this one in particular seems to have consistently bad service. Over the past year, my wife and I have tried to communicate to get our scripts filled on-time, and each time we seem to continue to wait for mistakes that they make (e.g. not having the medication even though we call in weeks prior to our refill to ensure that it is done). There have been multiple instances where they gave me the wrong product, and I cant seem to get a full 90 days supply from them even though it is ordered by my doctor and covered by my insurance company. If you are committed Walgreens, go to a different one. Otherwise there are plenty of other pharmacies in the Peoria metro area that will fill your needs without wasting your time. ~Jeffrey

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The team has always been super helpful and even when they are slammed make it through the rush with a good attitude. Nice convenience store located in our small community. ~Dan

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I was having a major issue with insurance for a medication that I must have for a neurological order. Lisa in the pharmacy was absolutly amazing. She was kind, courteous, and helpful. Thank you Lisa! ~Nicole

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The new Ast mgr there is very helpful, eager to assist the customer in any way she can. While she makes a great asst mgr her real calling just may be in customer service training. I felt warmly welcome and once I could not find the product I needed she went to look just to be sure explaining the clothes dont always get lined up the way they need to. She found not only 1 but 2 of what I was looking for and I gladly bought both of them. ~James

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