CubeSmart Self Storage in Kildeer (20825 N Rand Rd, IL 60047)

4.1 (10 reviews)

About:

CubeSmart Self Storage Logo

CubeSmart Self Storage of Kildeer, IL offers affordable self storage with premium amenities. Our 20825 N Rand Rd location has many storage units, including climate controlled storage units and vehicle storage units suited for car, motorcycle, and trailer storage. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!


CubeSmart Self Storage is located in Kildeer (Illinois state) on the street of 20825 N Rand Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1847-438-0990. You can get more information from their website: https://www.cubesmart.com/illinois-self-storage/kildeer-self-storage/107.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings&y_source=1_MTYzMzgwNjEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find CubeSmart Self Storage quickly are 42.166182, -88.060826. Scroll down to find out opening hours, reviews and other important information about CubeSmart Self Storage.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance

Unavailable amenities

CubeSmart Self Storage doesn't have any unavailable amenities.

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Reviews about CubeSmart Self Storage - 10

Oliver

Was in my storage space this morning trying to reorganize. Put something I no longer wanted by the dumpster and was berated by someone. She came out yelling excuse me, and being very hostile. I was kind and polite. She told me the dumpster wasn't for customers and that there's a sign. I continued to be polite and I apologized and said that I hadn't read the sign. I had something else in my hand that I was taking to my car, so I hadn't gone to grab the trash yet. She yells that I need to take it with me, and I say that I will. As soon as I put down what I had I grabbed the trash and put it into my car. She was very rude and hostile. I looked for the sign on the dumpster to make sure I hadn't missed an obvious sign. There was a no parking sign and in small letters it read "no public disposal" Now to me that is ambiguous, because that doesn't specify customer, or not, but I still took my trash. I do not appreciate being treated poorly for missing a small ambiguous sign and continued to be treated poorly as I did what was asked of me without question or being impolite to the person working.

11.2022

Dekorra

Very convenient location. Helpful and friendly staff.

11.2022

Patrick

Love this place. The Customer Service was great. The unit was easy to rent and access when I needed to. The building and grounds were kept clean, and the entire facility was well taken care off. Would go back to renting another unit when needed in a heartbeat.

08.2022

Dona

I don't remember the name of who helped me, but it was really the customer service that made the experience pleasant. He was friendly and made what was a stressful experience, alot easier for me.

08.2022

Malcolm

Jen is amazing. I’ve used this facility multiple times and always come back because of the phenomenal customer service! The storage unit and pricing is great too. Thank you 🙏

07.2022

Stanislaw

Very nice employee, ready to help Clean building with control of temperature makes me feel like I’m in house 🌞

07.2022

J

Jen was a lifesaver. After reserving my unit and taking advantage of the free truck promotion. She was able to assist with all the extra questions I had. Even upsold me to a closer unit with a wider door. Thankfully she did as the unit I had initially reserved would have had a door I'd have to squeeze through. She even gave me water as I attempted to hustle and meet the truck return deadline, giving me a little more time so I didn't pass out in this extreme heat. One of the best experiences I've had, and will gladly recommend this location to anyone based on the fact that she made this process as painless as possible. Thanks again Jen, you rock!

06.2022

Matthew

Jen the manager did an amazing job showing me around and explaining everything. She was very friendly and courteous. The unit and entire facility was very clean.

04.2022

Ken

This was my first time renting space at a storage facility so I wasn't sure what to expect. The manager is friendly and knowledgeable without being pushy at all. They helped me get the right size unit and some accessories that I hadn't even thought of. The online reservation form was easy to fill out, and they called me within 20 minutes to confirm. Access is easy, and the whole place is always spotless. I would highly recommend this facility!

11.2020

David

I rented for almost a year. It was a clean facility and had a great price. Sadly as of yesterday we have vacated and will never use them again. We vacated the unit the day before our bill was due. When I got the call about my message of the empty unit the next day I was informed I needed to pay for one day. Works for me. The total per month was $75. I had to pay $14 and some change. For one day it should have been $2.50. I was told they could no prorate insurance. Again benefit of the doubt and said whatever ill pay it. Then decided to ask why our rent has went up three times in less than a year. Was literally told that they start you out at a discounted rate then state raising your rent to MAKE BACK most of that discount. Will never go back there which is sad because the units aren't bad and neither are the people. But raising rent to make back a discount less than a year into a unit. That's just bad business and they can keep it.

11.2020

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Opening Hours:

Closed Now
  • Monday 9:30 AM - 6:00 PM
  • Tuesday 9:30 AM - 6:00 PM
  • Wednesday 9:30 AM - 6:00 PM
  • Thursday 9:30 AM - 6:00 PM
  • Friday 9:30 AM - 6:00 PM
  • Saturday 8:30 AM - 5:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4.6
    Total votes: 99
    Votes distribution:
    1: 7
    2: 1
    3: 3
    4: 7
    5: 81

Location/Contacts:

Network:

  • CubeSmart Self Storage Logo
    This place is part of the CubeSmart Self Storage. This chain has places in other locations.
Place last updated at: 29-11-2022 16:15:43