auto repair shop
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Merlin Complete Auto Care in Loves Park (5590 E Riverside Blvd, IL 61111)
About:
Merlin Complete Auto Care in Loves Park, Illinois is your family-owned full-service auto shop providing trusted and reliable auto repairs and services. We specialize in automotive maintenance like oil changes, brake work, and schedule maintenance, keeping your vehicle on the road longer and in prime running condition. We also provide quality services like steering and suspension work, wheel alignments, climate control services, and more. When it comes to tires, our experts can help find the tires that match your needs with top brands like Continental, General, Mastercraft, Bridgestone, and Michelin. For trusted repairs and services to keep your vehicle on the road, stop in or call us today!
Merlin Complete Auto Care is located in Loves Park (Illinois state) on the street of 5590 E Riverside Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1815-420-3513. You can get more information from their website: https://www.merlins.com/locations/il/loves-park-669/. The coordinates that you can use in navigation applications to get to find Merlin Complete Auto Care quickly are 42.318907, -89.007852. Scroll down to find out opening hours, reviews and other important information about Merlin Complete Auto Care.
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- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Janet
I love the customer service there. Steve is a excellent guy. Very friendly and nice people. Services: Vehicle Inspection, Oil change, Vehicle safety inspection
10.2022Chris
Steve and his crew are awesome! Definitely will be back.
10.2022magicdust6
Very overpriced and unprofessional here. Manager just ignored you and talks to theguy next to you instead of giving you the quote you asked for. You also have to fetch people around to get an update on your car instead of them calling you. Never again.
07.2022mike
The mechanics are friendly , helpful and professional. Especially John and Eddie, they stayed late after close hour to get the job done. The manager Darien is righteous, work extra hard to keep you happy. They treat you with integrity and honesty. My mercedes benz e350 2008 needs new rotors and pads. They have it done in the appontment time, and i had the best deal in town. The same job would cost me at least $1k from other shops. My cars will go to this merlin from now on. Thank you guys at Merlin loves park. Services: Oil change, Brakes
04.2022Chet
Glad to hear they’re up to the same business practices as they were a decade ago! 10 years ago they lied to my wife about her brakes and I went out and bought pads and rotors on what they said to find brakes that were just fine. Today (2022) had a friend bring his wife’s car over because they said she really needed to get her brakes done! Fronts were 75%+ and backs were around 30%. Now I can understand saying that the back is getting low, you should think about getting them done soon, but to lie about all 4 just to get the sale! Stick to an oil change here and say no thank you, I’ll talk to my mechanic for anything else! Very disappointing. I understand commission mechanic work, but honesty goes a lot further!
03.2022l
They were unable to find the reason for my misfire but were very transparent and honest about what was going on and their lack of understanding. They directed me to a dealer with no charge after looking at my car for over an hour and checking my spark plugs and a coolant leak (which was found free of charge too). Good personable guys Services: Electrical, Engine repair
02.2022Cameron
will make your car a death trap, got my muffler replaced here a few months ago and after i got the car back there was rattling coming from the so called replaced muffler. they then proceeded to tell me my break pads (that i had just replaced by a family member who works as an airplane mechanic) we’re on backwards. come to find out they hot glued my tires to the rotors causing me to shake profusely anytime i’d break! don’t trust these mechanics
01.2022Margarete
Would have givin no stars if possible! My son went there and they told him that they are only open for 15 more mins so they wouldn’t do it and there tech was gone but instead of closing for the night. Ended up going to Marvin’s tire shop on 6th in Rockford where I got a gently used tire like new on my car for only 35 dollars and they did it all while I sat in my car quick polite and never in a rush to push paying customers out the door!
12.2021Kuro
I always go to them for an oil change and other stuff I have needing to be looked at. Their prices are super fair and reasonable. As well as they do their best to figure out what's wrong and see if they can fix it in a reasonable fashion. Plus the staff is super sweet and nice!
11.2021Teddi
I have brought a few of my cars to Merlin’s for alignments and they have been wonderful every time. With the new COVID restrictions you currently can’t wait at the shop for your vehicle so they worked with me to allow me to drop it off the night before and lock my second set of keys in it for pickup after they closed the next day. They also tightened some loose front end parts before doing my alignment which I appreciate so much, saved me a trip back to my mechanic just to tighten some bolts. They are great. Service: Wheel alignment
11.2021