chicken restaurant
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KFC in Montgomery (1701 Douglas Rd, IL 60538)
About:
Restaurant chain known for its buckets of fried chicken, plus wings & sides.
KFC is located in Montgomery (Illinois state) on the street of 1701 Douglas Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16308977074. You can get more information from their website: https://locations.kfc.com/il/montgomery/1701-douglas-road. The coordinates that you can use in navigation applications to get to find KFC quickly are 41.722855, -88.320063. Scroll down to find out opening hours, reviews and other important information about KFC.
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Show menuAvailable amenities
Crowd
- Family friendly
- Groups
- Tourists
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- Toilets
Offerings
- Comfort food
- Kids' menu
- Quick bite
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- amenities.dining_options.has_catering
- Dessert
- Seats
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Takeaway
- Dine-in
Health and safety
- Staff required to disinfect surfaces between visits
Edgar
Ordered a 5 piece Nashville hot tenders and I got 3 regular sized tenders and one tender broken In half to make up the other 2 like you can’t be serious every time I come to this kfc something always wrong with the order It’s like they wanna go out of business. They on some weird stuff like they never even tell u the total they always tell you to pull up
07.2022Dan
Just can not get it right. I'm done. Not going back. I thought I'd give them another chance since I do love KFC chicken. Over an hour before closing and they are "out of chicken"!!! How does a place that serves exclusively chicken not have any chicken? That's absolutely ridiculous! I have visited 3 times now and never left with food. What a waste. Save your time and go to Popeyes this place is useless.
07.2022Victoria
I had a terrible experience here. The staff was rude and unfamiliar with their own menu. I inquired about a menu item I saw online, was told I could order it, and then was told the item didn't exist after I inquired as to why my order was incorrect. While all of that was fine, the employee had a terrible attitude for no reason. I ended up canceling my order but was charged anyway. While I was able to dispute the charge with my bank, I shouldn't have had to. I get that good employees are scarce at this time but having experiences like this only drives customers away.
06.2022Ryan
pretty sure the drive through guy is overcharging people and pocketing the money. he said "please pull forward" instead of telling me the total. and then mumbled the amount at the window. I just thought it was bad customer service, but now i think he's scamming people and pocketing the difference. i think he's printing a manipulated receipt for customers and charging a separate amount on CC. my receipt said $7.xx for tenders and then it said "$20 cash" as the amount tendered, and then $12.xx($20 minus 7.xx) in change. My credit card was charged $21.84. i'm not quite sure what he did, but tenders and a fry doesn't cost $21.84. unfortunately someone threw out my receipt, but you can check the transactions between 4pm and 5pm on 5.24.2022 for anything suspicious. You'll see a credit card charge with my name for $21.84, and then probably another receipt with "$20 cash" as the payment method within a few seconds of each other. I believe the name on the receipt was adrian.
06.2022Zach
Let's start with the good... The food was exactly what I was craving. Finger lickin good. This place is going to be great for you for takeout or drive through. Now the bad, the inside is gross, the parking lot is in disrepair, the employees were rude and only some had gloves. It just looks to be a tired, neglected location. I would not recommend dining in at this one.
05.2022Isabel
They totally messed up my order I asked for 12-piece family meal they gave me a eight piece original I asked for extra crispy and two of my sides were missing and then when you call them they don't even answer their phone
05.2022T
Disgusting .......seriously need corporate to get involved or shut this place down. Greasiest, burnt chicken I’ve ever had at any restaurant. Mashed potatoes had a grey, almost transparent look and tasted like aluminum, something I’ve never experienced. Called 11 times in two hours to complain and they refused to answer the phone. My stomach is now slightly upset do to the dark brown, greasy, mess that gave me. I would consider myself very forgiving to restaurants in general, but this is bad enough I’m contemplating calling the health department and BBB. CORPORATE PLEASE HELP. This is simply un American.
03.2022you
This place should be shut down, i’ve seen bad customer service but this place literally takes the crown from all. 1st nobody answers the phone, 2nd when pulling the drive thru “its Gown be Tharty mains wait foh chiken” 30 minute wait for a piece of CHICKEN!?????????
02.2022Jennifer
Everytime I go to the Montgomery location, the manager is extra rude & never get the order correct. As well as no help. I just won't go there anymore I'll go out of my way to drive somewhere else.
02.2022Crystal
Tried the plant based chicken nuggets and it was delicious. I was disappointed to see they were nuggets, i thought they'd be strips, but that's not KFC's fault. Ha. The fries we got in our combo were stale. I only got the fries b/c they're advertised bad "secret recipe" something or another... But they were terrible. It was only 8pm, i don't think the fries should be that bad, yet. I also asked the guy to give the drink to the car behind me And he definitely did not. Ha again, not his job, but don't say yes and not do it. My fault for not double checking she got it. Haha 4 stars b/c the fries were stale.
01.2022