KFC in Mattoon (1000 Charleston Ave, IL 61938)

1.9 (30 reviews)

About:

KFC Logo

Restaurant chain known for its buckets of fried chicken, plus wings & sides.


KFC is located in Mattoon (Illinois state) on the street of 1000 Charleston Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12172346886. You can get more information from their website: https://locations.kfc.com/il/mattoon/1000-charleston-avenue. The coordinates that you can use in navigation applications to get to find KFC quickly are 39.481806, -88.366116. Scroll down to find out opening hours, reviews and other important information about KFC.

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Show menu

Available amenities

Crowd

  • Family friendly
  • Groups
  • Tourists

Payments

  • Debit cards
  • NFC mobile payments

Amenities

  • Good for kids
  • Toilets

Offerings

  • amenities.offerings.has_all_you_can_eat_always
  • Comfort food
  • Kids' menu
  • Quick bite
  • Small plates

Atmosphere

  • Casual

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair-accessible lift
  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park
  • Wheelchair-accessible toilet
  • Wheelchair-accessible seating

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seats

Service options

  • Kerbside pickup
  • Takeaway

Unavailable amenities

Service options

  • Delivery
  • Dine-in

Categories

Tags

FAQ

Are the opening hours of KFC up to date? Is the place part of a chain store? KFC is my place. Can I manage it? What categories is KFC listed in? How is KFC rated? What is the address of KFC? How to Get in Touch With KFC?

Gallery - Photos

Reviews about KFC - 30

Andrea

They dont throw out the food when the time is up they just change the time tag 🤮 be careful yallll

08.2022

Andrea

They dont throw out the food when the time is up they just change the time tag 🤮 be careful yallll

08.2022

Andrea

They dont throw out the food when the time is up they just change the time tag 🤮 be careful yallll

08.2022

Alex

Worst KFC. Non existent customer service. Bathroom stench hits you before you open the door. Chicken probably criminally undercooked. Go to the express convenience store next door, buy a bag of cheap frozen chicken, take it home, cook it, and enjoy a cheaper meal without the food poisoning.

07.2022

Kelly

Ordered a 8 peice chicken dinner.Chicken wasn't fully cooked and the biscuits were undercooked.75% of the crispy had fallen off the chicken and was in the bottom of the bucket.Very disappointed and will not recommend or return.

07.2022

jordan

After going in 3 times to get my food corrected after sitting in the drive thru for 10 mins with no one answering they still managed to get the food wrong

07.2022

Alex

Worst KFC. Non existent customer service. Bathroom stench hits you before you open the door. Chicken probably criminally undercooked. Go to the express convenience store next door, buy a bag of cheap frozen chicken, take it home, cook it, and enjoy a cheaper meal without the food poisoning.

07.2022

Alex

Worst KFC. Non existent customer service. Bathroom stench hits you before you open the door. Chicken probably criminally undercooked. Go to the express convenience store next door, buy a bag of cheap frozen chicken, take it home, cook it, and enjoy a cheaper meal without the food poisoning.

07.2022

Jason

Need to close this place down until help can be hired sat in drive thru 30 minutes before they could even take my order...

07.2022

Kelly

Ordered a 8 peice chicken dinner.Chicken wasn't fully cooked and the biscuits were undercooked.75% of the crispy had fallen off the chicken and was in the bottom of the bucket.Very disappointed and will not recommend or return.

07.2022

Kelly

Ordered a 8 peice chicken dinner.Chicken wasn't fully cooked and the biscuits were undercooked.75% of the crispy had fallen off the chicken and was in the bottom of the bucket.Very disappointed and will not recommend or return.

07.2022

jordan

After going in 3 times to get my food corrected after sitting in the drive thru for 10 mins with no one answering they still managed to get the food wrong

07.2022

jordan

After going in 3 times to get my food corrected after sitting in the drive thru for 10 mins with no one answering they still managed to get the food wrong

07.2022

Jason

Need to close this place down until help can be hired sat in drive thru 30 minutes before they could even take my order...

07.2022

Jason

Need to close this place down until help can be hired sat in drive thru 30 minutes before they could even take my order...

07.2022

Leon

Quick, accurate service. Excellent tasting food! Chicken was very crisp and tender. We will return!

06.2022

Joel

Incredibly long wait and bad service. Staff acted like they didn't want to be there. Awful

06.2022

Leon

Quick, accurate service. Excellent tasting food! Chicken was very crisp and tender. We will return!

06.2022

Leon

Quick, accurate service. Excellent tasting food! Chicken was very crisp and tender. We will return!

06.2022

Joel

Incredibly long wait and bad service. Staff acted like they didn't want to be there. Awful

06.2022

Joel

Incredibly long wait and bad service. Staff acted like they didn't want to be there. Awful

06.2022

Stephanie

Hadn't been to this location in over 2 years due to a horrible experience. Was very glad I decided to try again! Restaurant was clean and looked nice. Staff was pleasant and friendly! Food was hot, tasted good and cooked well!

05.2022

Stephanie

Hadn't been to this location in over 2 years due to a horrible experience. Was very glad I decided to try again! Restaurant was clean and looked nice. Staff was pleasant and friendly! Food was hot, tasted good and cooked well!

05.2022

Stephanie

Hadn't been to this location in over 2 years due to a horrible experience. Was very glad I decided to try again! Restaurant was clean and looked nice. Staff was pleasant and friendly! Food was hot, tasted good and cooked well!

05.2022

Tanya

It is no wonder Mattoon Il KFC has no business. I can see making one mistake but when you mess up a bucket (6pieces out of 8) and 2 other meals you are not running your restaurant properly. Ordered a 3pc dark meal 2 legs and a thigh and got 2 beasts and a wing one cole slaw which was supposed to be 2. Got a 5pc strip meal. More like chicken nuggets (with bones in them). Then the rude shift leader wanted to try to not refund me when I took the food back in. I will never go there again!!! Definitely avoid it!

01.2022

Tanya

It is no wonder Mattoon Il KFC has no business. I can see making one mistake but when you mess up a bucket (6pieces out of 8) and 2 other meals you are not running your restaurant properly. Ordered a 3pc dark meal 2 legs and a thigh and got 2 beasts and a wing one cole slaw which was supposed to be 2. Got a 5pc strip meal. More like chicken nuggets (with bones in them). Then the rude shift leader wanted to try to not refund me when I took the food back in. I will never go there again!!! Definitely avoid it!

01.2022

Tanya

It is no wonder Mattoon Il KFC has no business. I can see making one mistake but when you mess up a bucket (6pieces out of 8) and 2 other meals you are not running your restaurant properly. Ordered a 3pc dark meal 2 legs and a thigh and got 2 beasts and a wing one cole slaw which was supposed to be 2. Got a 5pc strip meal. More like chicken nuggets (with bones in them). Then the rude shift leader wanted to try to not refund me when I took the food back in. I will never go there again!!! Definitely avoid it!

01.2022

Adrian

This used to be a great place to eat. I went here lastnight for dinner 11/2/21 and ordered a 3 piece white meat meal for $12.91 and this is what I got 2 extra small pieces and a chicken breast that was bloody on the inside with a smashed biscuit! But what really made me mad is when I went back to KFC to discuss this with the workers they seen me coming inside and chuckled and said “ha ha ha he’s back” so that told me right there it was intentional when a talk to some grease ball manager by the name of Bobby he was trying to argue with me about the chicken and had a smirk on his face. He replaced my chicken but not the biscuit after throwing it away after I said where’s my biscuit He told me I didn’t complain about the biscuit just the chicken commonsense would tell you why the chicken will contaminate a biscuit this place has gone downhill by far!!!!

11.2021

Adrian

This used to be a great place to eat. I went here lastnight for dinner 11/2/21 and ordered a 3 piece white meat meal for $12.91 and this is what I got 2 extra small pieces and a chicken breast that was bloody on the inside with a smashed biscuit! But what really made me mad is when I went back to KFC to discuss this with the workers they seen me coming inside and chuckled and said “ha ha ha he’s back” so that told me right there it was intentional when a talk to some grease ball manager by the name of Bobby he was trying to argue with me about the chicken and had a smirk on his face. He replaced my chicken but not the biscuit after throwing it away after I said where’s my biscuit He told me I didn’t complain about the biscuit just the chicken commonsense would tell you why the chicken will contaminate a biscuit this place has gone downhill by far!!!!

11.2021

Adrian

This used to be a great place to eat. I went here lastnight for dinner 11/2/21 and ordered a 3 piece white meat meal for $12.91 and this is what I got 2 extra small pieces and a chicken breast that was bloody on the inside with a smashed biscuit! But what really made me mad is when I went back to KFC to discuss this with the workers they seen me coming inside and chuckled and said “ha ha ha he’s back” so that told me right there it was intentional when a talk to some grease ball manager by the name of Bobby he was trying to argue with me about the chicken and had a smirk on his face. He replaced my chicken but not the biscuit after throwing it away after I said where’s my biscuit He told me I didn’t complain about the biscuit just the chicken commonsense would tell you why the chicken will contaminate a biscuit this place has gone downhill by far!!!!

11.2021

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Opening Hours:

Now Open
  • Monday 10:30 AM - 10:00 PM
  • Tuesday 10:30 AM - 10:00 PM
  • Wednesday 10:30 AM - 10:00 PM
  • Thursday 10:30 AM - 10:00 PM
  • Friday 10:30 AM - 10:00 PM
  • Saturday 10:30 AM - 10:00 PM
  • Sunday 10:30 AM - 10:00 PM

Ratings:

  • google logo
    3.1
    Total votes: 361
    Votes distribution:
    1: 100
    2: 47
    3: 54
    4: 54
    5: 106

Location/Contacts:

Network:

  • KFC Logo
    This place is part of the KFC. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 28-08-2022 15:31:07