cell phone store
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T-Mobile in River Grove (8400 Grand Ave, IL 60171)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in River Grove (Illinois state) on the street of 8400 Grand Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17086955655. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-river-grove-il-60171-236?utm_source=google&utm_medium=lastmile&utm_campaign=236. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 41.928881, -87.836269. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Paul
THANKS TO JUAN AT T- MOBILE WE ESTABLISHED. UNLIMITED INTERNET SERVICE. 100 MEGA BITS. AND NOW ARE SAVING LOTS OF MONEY RIDDING OURSELVES FROM XFINITY FROM COMCAST. WITH THE HIGH COST OF LIVING WHO NEEDS XFINITY ! THEY JUST KEEP RAISING MONTHLY BILL ENOUGH IS ENOUGH . THANKS. T -MOBILE FOR MAKING THE INTERNET. AFFORDABLE .THANKS JUAN @ T - MOBILE .
08.2022Paul
THANKS TO JUAN AT T- MOBILE WE ESTABLISHED. UNLIMITED INTERNET SERVICE. 100 MEGA BITS. AND NOW ARE SAVING LOTS OF MONEY RIDDING OURSELVES FROM XFINITY FROM COMCAST. WITH THE HIGH COST OF LIVING WHO NEEDS XFINITY ! THEY JUST KEEP RAISING MONTHLY BILL ENOUGH IS ENOUGH . THANKS. T -MOBILE FOR MAKING THE INTERNET. AFFORDABLE .THANKS JUAN @ T - MOBILE .
08.2022Paul
THANKS TO JUAN AT T- MOBILE WE ESTABLISHED. UNLIMITED INTERNET SERVICE. 100 MEGA BITS. AND NOW ARE SAVING LOTS OF MONEY RIDDING OURSELVES FROM XFINITY FROM COMCAST. WITH THE HIGH COST OF LIVING WHO NEEDS XFINITY ! THEY JUST KEEP RAISING MONTHLY BILL ENOUGH IS ENOUGH . THANKS. T -MOBILE FOR MAKING THE INTERNET. AFFORDABLE .THANKS JUAN @ T - MOBILE .
08.2022Вікторія
Tmobile is the worst company ever! I will even spend my personal time to write this review. I had number with them which existed for 1 months. Cheepest cost was 80$ a months. Then friends suggested me Mint for 15$ a month so of course I've switched to it. Tmobile kept charging me money every months I called them and visited store for couple of months! Turned oud after canceling a line i was charged for a tablet which I never bought nor was even offered about! Finally they promised its over but didn't give my money back. Next month I got charged again. I went to the store. They said it's last transaction fee. Why should I figure this out untill June when I was done with them at February???I hate them so much. Time and money wasting.
06.2022urszula
All the people who work there are either lazy or dumb. Either they can't comprehend what you're saying or their "computers are down".. What they're saying is we only want to sell your phones we don't want to service them.
06.2022Вікторія
Tmobile is the worst company ever! I will even spend my personal time to write this review. I had number with them which existed for 1 months. Cheepest cost was 80$ a months. Then friends suggested me Mint for 15$ a month so of course I've switched to it. Tmobile kept charging me money every months I called them and visited store for couple of months! Turned oud after canceling a line i was charged for a tablet which I never bought nor was even offered about! Finally they promised its over but didn't give my money back. Next month I got charged again. I went to the store. They said it's last transaction fee. Why should I figure this out untill June when I was done with them at February???I hate them so much. Time and money wasting.
06.2022urszula
All the people who work there are either lazy or dumb. Either they can't comprehend what you're saying or their "computers are down".. What they're saying is we only want to sell your phones we don't want to service them.
06.2022Вікторія
Tmobile is the worst company ever! I will even spend my personal time to write this review. I had number with them which existed for 1 months. Cheepest cost was 80$ a months. Then friends suggested me Mint for 15$ a month so of course I've switched to it. Tmobile kept charging me money every months I called them and visited store for couple of months! Turned oud after canceling a line i was charged for a tablet which I never bought nor was even offered about! Finally they promised its over but didn't give my money back. Next month I got charged again. I went to the store. They said it's last transaction fee. Why should I figure this out untill June when I was done with them at February???I hate them so much. Time and money wasting.
06.2022urszula
All the people who work there are either lazy or dumb. Either they can't comprehend what you're saying or their "computers are down".. What they're saying is we only want to sell your phones we don't want to service them.
06.2022Nikkolai
Customer service is nonexistent at this location, out of stock on everything, few phone color choices, few phone cases, completely out of stock on wireless chargers! Purchased a $1,000 phone with a $84 phone case and screen protector, after the purchase I requested use of the restroom only to be denied access to it. “Saying it’s for employees only.” After I spent over $1,300 there. Probably gonna switch to Verizon better coverage.
09.2021Nikkolai
Customer service is nonexistent at this location, out of stock on everything, few phone color choices, few phone cases, completely out of stock on wireless chargers! Purchased a $1,000 phone with a $84 phone case and screen protector, after the purchase I requested use of the restroom only to be denied access to it. “Saying it’s for employees only.” After I spent over $1,300 there. Probably gonna switch to Verizon better coverage.
09.2021Nikkolai
Customer service is nonexistent at this location, out of stock on everything, few phone color choices, few phone cases, completely out of stock on wireless chargers! Purchased a $1,000 phone with a $84 phone case and screen protector, after the purchase I requested use of the restroom only to be denied access to it. “Saying it’s for employees only.” After I spent over $1,300 there. Probably gonna switch to Verizon better coverage.
09.2021Diy
This was my first time at the River Grove T-Mobile location. My husband and I (and our very energetic toddler) walked in at 6pm to get new phones, and the place closed at 7, yikes. The two men working, Matt and Marco were sooooo nice! Rep # 581 showed my husband every phone, answered every random question we had and didn't make fun of us for having the oldest phones in the universe hahaha. They played/talked to our kid while we had to answer questions and played some Cocomelon to keep him busy. They both stayed past 7:30 to sync our phones. Before we left they gave us two free T-Mobile floaties AND some cookies for my son. Seriously the best customer experience I've ever had. Thanks guys!!!!
08.2021Hannah
Vladamir is great at what he does there. Was very patient/great customer service and thorough with resolving my phone issues and getting the best deal on a new one. He was extremely fast and knowledgeable with phones, ive never seen anything like it. Had to give credit to this guy. Thank you!
08.2021Diy
This was my first time at the River Grove T-Mobile location. My husband and I (and our very energetic toddler) walked in at 6pm to get new phones, and the place closed at 7, yikes. The two men working, Matt and Marco were sooooo nice! Rep # 581 showed my husband every phone, answered every random question we had and didn't make fun of us for having the oldest phones in the universe hahaha. They played/talked to our kid while we had to answer questions and played some Cocomelon to keep him busy. They both stayed past 7:30 to sync our phones. Before we left they gave us two free T-Mobile floaties AND some cookies for my son. Seriously the best customer experience I've ever had. Thanks guys!!!!
08.2021Hannah
Vladamir is great at what he does there. Was very patient/great customer service and thorough with resolving my phone issues and getting the best deal on a new one. He was extremely fast and knowledgeable with phones, ive never seen anything like it. Had to give credit to this guy. Thank you!
08.2021Diy
This was my first time at the River Grove T-Mobile location. My husband and I (and our very energetic toddler) walked in at 6pm to get new phones, and the place closed at 7, yikes. The two men working, Matt and Marco were sooooo nice! Rep # 581 showed my husband every phone, answered every random question we had and didn't make fun of us for having the oldest phones in the universe hahaha. They played/talked to our kid while we had to answer questions and played some Cocomelon to keep him busy. They both stayed past 7:30 to sync our phones. Before we left they gave us two free T-Mobile floaties AND some cookies for my son. Seriously the best customer experience I've ever had. Thanks guys!!!!
08.2021Hannah
Vladamir is great at what he does there. Was very patient/great customer service and thorough with resolving my phone issues and getting the best deal on a new one. He was extremely fast and knowledgeable with phones, ive never seen anything like it. Had to give credit to this guy. Thank you!
08.2021David
Klaudia was very professional and attentive to my needs. She gave me multiple options to choose from and I felt like I was guided to the best deal. Thank you so much and I will definitely consider going to this T-Mobile before any other. My only regret is I didn't stop by earlier!
08.2020Patryk
I came in here looking for a new phone. Klaudia was the associate that helped me and she was absolutely amazing. She was knowledge, cheerful, and made me feel welcome. Very satisfied with the service and definitely coming back.
08.2020Maria
I went there to get a prepaid for my father in law. I asked Klaudia about the phones, she told me that there is a promotion for the phone, she gave me 5 cards and didn’t mention that I will have to pay $130 for all 5 cards EVERY month to have the phone working!!! They have absolutely no idea what they are doing over there. Don’t waste your time and money. I might be paying way more in Verizon comparing to what t-mobile offers, but at least I know what I’m paying for!
08.2020David
Klaudia was very professional and attentive to my needs. She gave me multiple options to choose from and I felt like I was guided to the best deal. Thank you so much and I will definitely consider going to this T-Mobile before any other. My only regret is I didn't stop by earlier!
08.2020Patryk
I came in here looking for a new phone. Klaudia was the associate that helped me and she was absolutely amazing. She was knowledge, cheerful, and made me feel welcome. Very satisfied with the service and definitely coming back.
08.2020Maria
I went there to get a prepaid for my father in law. I asked Klaudia about the phones, she told me that there is a promotion for the phone, she gave me 5 cards and didn’t mention that I will have to pay $130 for all 5 cards EVERY month to have the phone working!!! They have absolutely no idea what they are doing over there. Don’t waste your time and money. I might be paying way more in Verizon comparing to what t-mobile offers, but at least I know what I’m paying for!
08.2020David
Klaudia was very professional and attentive to my needs. She gave me multiple options to choose from and I felt like I was guided to the best deal. Thank you so much and I will definitely consider going to this T-Mobile before any other. My only regret is I didn't stop by earlier!
08.2020Patryk
I came in here looking for a new phone. Klaudia was the associate that helped me and she was absolutely amazing. She was knowledge, cheerful, and made me feel welcome. Very satisfied with the service and definitely coming back.
08.2020Maria
I went there to get a prepaid for my father in law. I asked Klaudia about the phones, she told me that there is a promotion for the phone, she gave me 5 cards and didn’t mention that I will have to pay $130 for all 5 cards EVERY month to have the phone working!!! They have absolutely no idea what they are doing over there. Don’t waste your time and money. I might be paying way more in Verizon comparing to what t-mobile offers, but at least I know what I’m paying for!
08.2020Alicia
Been coming to this location for a couple years and couldn’t have asked for better service! Employees here are always eager to help. Recently came in to purchase two phones and an Apple Watch. Employee stayed an extra hour and a half after store hours and helped a ton! Employees will tell you how it is and will try their very best to help while taking that extra step.
08.2019Alicia
Been coming to this location for a couple years and couldn’t have asked for better service! Employees here are always eager to help. Recently came in to purchase two phones and an Apple Watch. Employee stayed an extra hour and a half after store hours and helped a ton! Employees will tell you how it is and will try their very best to help while taking that extra step.
08.2019Alicia
Been coming to this location for a couple years and couldn’t have asked for better service! Employees here are always eager to help. Recently came in to purchase two phones and an Apple Watch. Employee stayed an extra hour and a half after store hours and helped a ton! Employees will tell you how it is and will try their very best to help while taking that extra step.
08.2019