auto parts store
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NAPA Auto Parts - Genuine Parts Company in Roselle (1040 W Lake St, IL 60172)
About:
NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name.
NAPA Auto Parts - Genuine Parts Company is located in Roselle (Illinois state) on the street of 1040 W Lake St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1630-924-1265. You can get more information from their website: https://www.napaonline.com/en/il/roselle/store/31431?cid=pl_DAC_gpc_GenuinePartsCompany_31431. The coordinates that you can use in navigation applications to get to find NAPA Auto Parts - Genuine Parts Company quickly are 41.966938, -88.107551. Scroll down to find out opening hours, reviews and other important information about NAPA Auto Parts - Genuine Parts Company.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Unavailable amenities
NAPA Auto Parts - Genuine Parts Company doesn't have any unavailable amenities.Categories
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Robert
Great people, great service
08.2022Cliff
They have what I need.
08.2022Paul
Nice place, nice people. If you're not sure about something - just ask; they willing to help. Anytime I need a part I stopped right there
05.2022Superior
Great to do business with always going the extra mile to get us parts on time
05.2022Sadek
Huge , clean and reasonably priced...but I didn't find the item that I am looking for
05.2022N
Paul was very helpful and friendly. The other countermen was very knowledgeable as well. I had called 4 local shops and chose to go to NAPA for my parts because they were the only place that said there was a size variation on the part I needed. They went outside in the cold and measured the part to verify the correct one!!! Great customer service. Prices were fair but, the knowledgeable employees are worth their weight in gold.
10.2020Neil
Was traveling from Indiana and was having some car issues. I stopped at this location and the entire staff offered assistance, got me the parts I needed and back on the road in no time. Great crew!!!!
10.2019mr
I went to this location because I've been shopping here for several years, and they used to have good customer service, until this week that I stopped by to get my parts, the young fellow named john and another worker named Brittany were joking around on the back of the counter and I waited for about 16 minutes to get help and they didn't even care to greet me or ask me if I needed help, by the way very rude employees. I am taking my business to another location, staff over here needs training on how to take care of a customer otherwise don't have people like that working with retail business please.
10.2018Nick
Bad service. I have been here three times and every time I have to ask for help and it takes 5-10 minutes for someone to come out. Last time, I asked an employee for help and he said he would have to find someone that could work the counter, then I asked another guy for help and he snapped off at me saying "Can I clock in first!". Please train your employees in basic customer service. I am shocked a business like this can function. I will not be back.
10.2018Anthony
I ordered a battery which took the guy over an hour to figure out what battery i needed, its been 6 weeks and still no call that it has arrived, i went in there once a week to check. Still havent got it, canceled that order. And everytime else ibgo in there for parts l, they dont have what i need. Napa sucks
10.2017