shoe store
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Champs Sports in Schaumburg (5 Woodfield Mall D-101, IL 60173)
About:
Chain featuring a wide range of brand-name athletic footwear, clothing, hats & more.
Champs Sports is located in Schaumburg (Illinois state) on the street of 5 Woodfield Mall D-101. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18474139701. You can get more information from their website: https://stores.champssports.com/il/schaumburg/5-woodfield-mall-14385.html. The coordinates that you can use in navigation applications to get to find Champs Sports quickly are 42.046025, -88.037155. Scroll down to find out opening hours, reviews and other important information about Champs Sports.
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Available amenities
Payments
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Nike
very friendly employee is around here probably best location in town always happy to visit
02.2022Nike
very friendly employee is around here probably best location in town always happy to visit
02.2022Nike
very friendly employee is around here probably best location in town always happy to visit
02.2022Nike
very friendly employee is around here probably best location in town always happy to visit
02.2022Nike
very friendly employee is around here probably best location in town always happy to visit
02.2022Jazlyn
They do not answer the phone. Needed to know if they have a size of specific shoe I was looking for. The automated call says they’re open until 9. Nope. Close at 8. Drove 40 min for no reason. Champs is the only store that has the show I’m looking for. Will not try again. Would rather spend my money elsewhere and order the show and wait for it. Will not shop here ever again
01.2022Jazlyn
They do not answer the phone. Needed to know if they have a size of specific shoe I was looking for. The automated call says they’re open until 9. Nope. Close at 8. Drove 40 min for no reason. Champs is the only store that has the show I’m looking for. Will not try again. Would rather spend my money elsewhere and order the show and wait for it. Will not shop here ever again
01.2022Jazlyn
They do not answer the phone. Needed to know if they have a size of specific shoe I was looking for. The automated call says they’re open until 9. Nope. Close at 8. Drove 40 min for no reason. Champs is the only store that has the show I’m looking for. Will not try again. Would rather spend my money elsewhere and order the show and wait for it. Will not shop here ever again
01.2022Jazlyn
They do not answer the phone. Needed to know if they have a size of specific shoe I was looking for. The automated call says they’re open until 9. Nope. Close at 8. Drove 40 min for no reason. Champs is the only store that has the show I’m looking for. Will not try again. Would rather spend my money elsewhere and order the show and wait for it. Will not shop here ever again
01.2022Jazlyn
They do not answer the phone. Needed to know if they have a size of specific shoe I was looking for. The automated call says they’re open until 9. Nope. Close at 8. Drove 40 min for no reason. Champs is the only store that has the show I’m looking for. Will not try again. Would rather spend my money elsewhere and order the show and wait for it. Will not shop here ever again
01.2022Carlo
Had nothing, but problems with the sales associates at the Chicago Ridge Mall location. They were not friendly, not helpful, super rude, took forever, did not let me try the shoes on, ultimately sold me the wrong size, and did not give me a receipt. I decided to go to the Woodfield Mall location, to exchange the shoes in hopes for better service and the experience was VASTLY different! Jaisen was very helpful, listened to the problem, got me the right shoe straight away, and handled the return expediently. I was in and out of the store smoothly and quickly. This guy deserves an A+ for customer service! Will go back to this location for sure.
09.2021Carlo
Had nothing, but problems with the sales associates at the Chicago Ridge Mall location. They were not friendly, not helpful, super rude, took forever, did not let me try the shoes on, ultimately sold me the wrong size, and did not give me a receipt. I decided to go to the Woodfield Mall location, to exchange the shoes in hopes for better service and the experience was VASTLY different! Jaisen was very helpful, listened to the problem, got me the right shoe straight away, and handled the return expediently. I was in and out of the store smoothly and quickly. This guy deserves an A+ for customer service! Will go back to this location for sure.
09.2021Carlo
Had nothing, but problems with the sales associates at the Chicago Ridge Mall location. They were not friendly, not helpful, super rude, took forever, did not let me try the shoes on, ultimately sold me the wrong size, and did not give me a receipt. I decided to go to the Woodfield Mall location, to exchange the shoes in hopes for better service and the experience was VASTLY different! Jaisen was very helpful, listened to the problem, got me the right shoe straight away, and handled the return expediently. I was in and out of the store smoothly and quickly. This guy deserves an A+ for customer service! Will go back to this location for sure.
09.2021Carlo
Had nothing, but problems with the sales associates at the Chicago Ridge Mall location. They were not friendly, not helpful, super rude, took forever, did not let me try the shoes on, ultimately sold me the wrong size, and did not give me a receipt. I decided to go to the Woodfield Mall location, to exchange the shoes in hopes for better service and the experience was VASTLY different! Jaisen was very helpful, listened to the problem, got me the right shoe straight away, and handled the return expediently. I was in and out of the store smoothly and quickly. This guy deserves an A+ for customer service! Will go back to this location for sure.
09.2021Carlo
Had nothing, but problems with the sales associates at the Chicago Ridge Mall location. They were not friendly, not helpful, super rude, took forever, did not let me try the shoes on, ultimately sold me the wrong size, and did not give me a receipt. I decided to go to the Woodfield Mall location, to exchange the shoes in hopes for better service and the experience was VASTLY different! Jaisen was very helpful, listened to the problem, got me the right shoe straight away, and handled the return expediently. I was in and out of the store smoothly and quickly. This guy deserves an A+ for customer service! Will go back to this location for sure.
09.2021Pali
Went to footlocker wanting to buy a new basketball shoe, I walked around for a good 10-15 mins to find something I like, I found a lot of appealing options but no sales person to help. So I decided to walk out as a young, blonde, ears pierced sales person here stops me and says if I found everything okay, I told him yes but I didnt get any attention so touché, he responds saying: “do you want a like on instagram bro” not only is that rude and disrespectful, but also ruins the whole point of your commission based job selling shoes. So I went to Champs Sport and got a pair or KD’s that I liked as the staff over there was so much more welcoming, helpful, and friendly. Thanks Markita, Nathan, and Beyonca for your amazing help!!!
08.2021K
Unfortunately I wasn’t able to buy shoes from this store because all of the stores were out of the shoe I was looking for however a young man by the name of Timothy helped me AND it was over the phone! with no problem I appreciate your patience and your kindness have a blessed day Timothy! When you go in and ask for Timothy great customer service👌🏽
08.2021Tanya
Terrible customer service. I went in looking for a pair of shoes I wanted but they only had them in men's, I wanted to try on their smaller sizes but the employee completely embarrassed me saying they wouldn't have my size at all with out letting me try anything on. She was talking very loud letting everyone hear the conversation. I was very embarrassed being in the store I felt my face turning red and heating up I left and havent came back since. Champs needs to set their employees straight.
08.2021Pali
Went to footlocker wanting to buy a new basketball shoe, I walked around for a good 10-15 mins to find something I like, I found a lot of appealing options but no sales person to help. So I decided to walk out as a young, blonde, ears pierced sales person here stops me and says if I found everything okay, I told him yes but I didnt get any attention so touché, he responds saying: “do you want a like on instagram bro” not only is that rude and disrespectful, but also ruins the whole point of your commission based job selling shoes. So I went to Champs Sport and got a pair or KD’s that I liked as the staff over there was so much more welcoming, helpful, and friendly. Thanks Markita, Nathan, and Beyonca for your amazing help!!!
08.2021K
Unfortunately I wasn’t able to buy shoes from this store because all of the stores were out of the shoe I was looking for however a young man by the name of Timothy helped me AND it was over the phone! with no problem I appreciate your patience and your kindness have a blessed day Timothy! When you go in and ask for Timothy great customer service👌🏽
08.2021Pali
Went to footlocker wanting to buy a new basketball shoe, I walked around for a good 10-15 mins to find something I like, I found a lot of appealing options but no sales person to help. So I decided to walk out as a young, blonde, ears pierced sales person here stops me and says if I found everything okay, I told him yes but I didnt get any attention so touché, he responds saying: “do you want a like on instagram bro” not only is that rude and disrespectful, but also ruins the whole point of your commission based job selling shoes. So I went to Champs Sport and got a pair or KD’s that I liked as the staff over there was so much more welcoming, helpful, and friendly. Thanks Markita, Nathan, and Beyonca for your amazing help!!!
08.2021Tanya
Terrible customer service. I went in looking for a pair of shoes I wanted but they only had them in men's, I wanted to try on their smaller sizes but the employee completely embarrassed me saying they wouldn't have my size at all with out letting me try anything on. She was talking very loud letting everyone hear the conversation. I was very embarrassed being in the store I felt my face turning red and heating up I left and havent came back since. Champs needs to set their employees straight.
08.2021K
Unfortunately I wasn’t able to buy shoes from this store because all of the stores were out of the shoe I was looking for however a young man by the name of Timothy helped me AND it was over the phone! with no problem I appreciate your patience and your kindness have a blessed day Timothy! When you go in and ask for Timothy great customer service👌🏽
08.2021Tanya
Terrible customer service. I went in looking for a pair of shoes I wanted but they only had them in men's, I wanted to try on their smaller sizes but the employee completely embarrassed me saying they wouldn't have my size at all with out letting me try anything on. She was talking very loud letting everyone hear the conversation. I was very embarrassed being in the store I felt my face turning red and heating up I left and havent came back since. Champs needs to set their employees straight.
08.2021Pali
Went to footlocker wanting to buy a new basketball shoe, I walked around for a good 10-15 mins to find something I like, I found a lot of appealing options but no sales person to help. So I decided to walk out as a young, blonde, ears pierced sales person here stops me and says if I found everything okay, I told him yes but I didnt get any attention so touché, he responds saying: “do you want a like on instagram bro” not only is that rude and disrespectful, but also ruins the whole point of your commission based job selling shoes. So I went to Champs Sport and got a pair or KD’s that I liked as the staff over there was so much more welcoming, helpful, and friendly. Thanks Markita, Nathan, and Beyonca for your amazing help!!!
08.2021K
Unfortunately I wasn’t able to buy shoes from this store because all of the stores were out of the shoe I was looking for however a young man by the name of Timothy helped me AND it was over the phone! with no problem I appreciate your patience and your kindness have a blessed day Timothy! When you go in and ask for Timothy great customer service👌🏽
08.2021Tanya
Terrible customer service. I went in looking for a pair of shoes I wanted but they only had them in men's, I wanted to try on their smaller sizes but the employee completely embarrassed me saying they wouldn't have my size at all with out letting me try anything on. She was talking very loud letting everyone hear the conversation. I was very embarrassed being in the store I felt my face turning red and heating up I left and havent came back since. Champs needs to set their employees straight.
08.2021Pali
Went to footlocker wanting to buy a new basketball shoe, I walked around for a good 10-15 mins to find something I like, I found a lot of appealing options but no sales person to help. So I decided to walk out as a young, blonde, ears pierced sales person here stops me and says if I found everything okay, I told him yes but I didnt get any attention so touché, he responds saying: “do you want a like on instagram bro” not only is that rude and disrespectful, but also ruins the whole point of your commission based job selling shoes. So I went to Champs Sport and got a pair or KD’s that I liked as the staff over there was so much more welcoming, helpful, and friendly. Thanks Markita, Nathan, and Beyonca for your amazing help!!!
08.2021K
Unfortunately I wasn’t able to buy shoes from this store because all of the stores were out of the shoe I was looking for however a young man by the name of Timothy helped me AND it was over the phone! with no problem I appreciate your patience and your kindness have a blessed day Timothy! When you go in and ask for Timothy great customer service👌🏽
08.2021Tanya
Terrible customer service. I went in looking for a pair of shoes I wanted but they only had them in men's, I wanted to try on their smaller sizes but the employee completely embarrassed me saying they wouldn't have my size at all with out letting me try anything on. She was talking very loud letting everyone hear the conversation. I was very embarrassed being in the store I felt my face turning red and heating up I left and havent came back since. Champs needs to set their employees straight.
08.2021Magdalena
Terrible customer service, stayed on the phone for like an hour waiting for someone to pick up no one did. Also employee Alexis M. does not have the patience or kindness for customers. Henceforth, no one does their job too caught up with the music and running around store just to get a size that later on they tell you they don’t have. Very little communication in there and teamwork between employees. Foot Locker that’s right down by Champs has remarkable customer service and they’re very polite and get the job done.
08.2020Magdalena
Terrible customer service, stayed on the phone for like an hour waiting for someone to pick up no one did. Also employee Alexis M. does not have the patience or kindness for customers. Henceforth, no one does their job too caught up with the music and running around store just to get a size that later on they tell you they don’t have. Very little communication in there and teamwork between employees. Foot Locker that’s right down by Champs has remarkable customer service and they’re very polite and get the job done.
08.2020Magdalena
Terrible customer service, stayed on the phone for like an hour waiting for someone to pick up no one did. Also employee Alexis M. does not have the patience or kindness for customers. Henceforth, no one does their job too caught up with the music and running around store just to get a size that later on they tell you they don’t have. Very little communication in there and teamwork between employees. Foot Locker that’s right down by Champs has remarkable customer service and they’re very polite and get the job done.
08.2020Magdalena
Terrible customer service, stayed on the phone for like an hour waiting for someone to pick up no one did. Also employee Alexis M. does not have the patience or kindness for customers. Henceforth, no one does their job too caught up with the music and running around store just to get a size that later on they tell you they don’t have. Very little communication in there and teamwork between employees. Foot Locker that’s right down by Champs has remarkable customer service and they’re very polite and get the job done.
08.2020Magdalena
Terrible customer service, stayed on the phone for like an hour waiting for someone to pick up no one did. Also employee Alexis M. does not have the patience or kindness for customers. Henceforth, no one does their job too caught up with the music and running around store just to get a size that later on they tell you they don’t have. Very little communication in there and teamwork between employees. Foot Locker that’s right down by Champs has remarkable customer service and they’re very polite and get the job done.
08.2020Tammy
Staff is very friendly and helpful, Taaylor a young lady who helped us was absolutely genuine , she has a wonderful work ethic and attitude, of you shop here ask if she is working you won't regret it
08.2019Joe
Nice as soon as I walked through the door they greeted me and asked if I needed help I asked for 2 pair of shoes they brought them right out and e en offered a discount.. the employee's are sneaker heads and know what they talking about
08.2019Tammy
Staff is very friendly and helpful, Taaylor a young lady who helped us was absolutely genuine , she has a wonderful work ethic and attitude, of you shop here ask if she is working you won't regret it
08.2019Jessica
Awful customer service... looking for shoes for my son and I can’t find anyone to get his size... I go to the front desk. There’s 4 people. Two of them are chit chatting & giggling. One of them points to another employee and says “he’ll help you”... guy says “I’ll be with you in a minute”.. as he was already helping someone. So I stand there waiting.... staring blankly at the wall just irritated. Same woman points to another girl cashing someone out “she’ll help you” and then continues playing on her phone and playing with tape on the counter.... the cash register girl goes to get the size. They don’t have it but can order it... no thanks I wanted to walk out a long time ago. Made me sad my son really liked the shoes, too. Oh well found a comparable pair at Foot Locker a few stores down. We greeted at the door “hey how you doing today” staff was amazing there. Was relieved to spend my money elsewhere.
08.2019Tammy
Staff is very friendly and helpful, Taaylor a young lady who helped us was absolutely genuine , she has a wonderful work ethic and attitude, of you shop here ask if she is working you won't regret it
08.2019Joe
Nice as soon as I walked through the door they greeted me and asked if I needed help I asked for 2 pair of shoes they brought them right out and e en offered a discount.. the employee's are sneaker heads and know what they talking about
08.2019Joe
Nice as soon as I walked through the door they greeted me and asked if I needed help I asked for 2 pair of shoes they brought them right out and e en offered a discount.. the employee's are sneaker heads and know what they talking about
08.2019Jessica
Awful customer service... looking for shoes for my son and I can’t find anyone to get his size... I go to the front desk. There’s 4 people. Two of them are chit chatting & giggling. One of them points to another employee and says “he’ll help you”... guy says “I’ll be with you in a minute”.. as he was already helping someone. So I stand there waiting.... staring blankly at the wall just irritated. Same woman points to another girl cashing someone out “she’ll help you” and then continues playing on her phone and playing with tape on the counter.... the cash register girl goes to get the size. They don’t have it but can order it... no thanks I wanted to walk out a long time ago. Made me sad my son really liked the shoes, too. Oh well found a comparable pair at Foot Locker a few stores down. We greeted at the door “hey how you doing today” staff was amazing there. Was relieved to spend my money elsewhere.
08.2019Tammy
Staff is very friendly and helpful, Taaylor a young lady who helped us was absolutely genuine , she has a wonderful work ethic and attitude, of you shop here ask if she is working you won't regret it
08.2019Jessica
Awful customer service... looking for shoes for my son and I can’t find anyone to get his size... I go to the front desk. There’s 4 people. Two of them are chit chatting & giggling. One of them points to another employee and says “he’ll help you”... guy says “I’ll be with you in a minute”.. as he was already helping someone. So I stand there waiting.... staring blankly at the wall just irritated. Same woman points to another girl cashing someone out “she’ll help you” and then continues playing on her phone and playing with tape on the counter.... the cash register girl goes to get the size. They don’t have it but can order it... no thanks I wanted to walk out a long time ago. Made me sad my son really liked the shoes, too. Oh well found a comparable pair at Foot Locker a few stores down. We greeted at the door “hey how you doing today” staff was amazing there. Was relieved to spend my money elsewhere.
08.2019Joe
Nice as soon as I walked through the door they greeted me and asked if I needed help I asked for 2 pair of shoes they brought them right out and e en offered a discount.. the employee's are sneaker heads and know what they talking about
08.2019Jessica
Awful customer service... looking for shoes for my son and I can’t find anyone to get his size... I go to the front desk. There’s 4 people. Two of them are chit chatting & giggling. One of them points to another employee and says “he’ll help you”... guy says “I’ll be with you in a minute”.. as he was already helping someone. So I stand there waiting.... staring blankly at the wall just irritated. Same woman points to another girl cashing someone out “she’ll help you” and then continues playing on her phone and playing with tape on the counter.... the cash register girl goes to get the size. They don’t have it but can order it... no thanks I wanted to walk out a long time ago. Made me sad my son really liked the shoes, too. Oh well found a comparable pair at Foot Locker a few stores down. We greeted at the door “hey how you doing today” staff was amazing there. Was relieved to spend my money elsewhere.
08.2019Tammy
Staff is very friendly and helpful, Taaylor a young lady who helped us was absolutely genuine , she has a wonderful work ethic and attitude, of you shop here ask if she is working you won't regret it
08.2019Joe
Nice as soon as I walked through the door they greeted me and asked if I needed help I asked for 2 pair of shoes they brought them right out and e en offered a discount.. the employee's are sneaker heads and know what they talking about
08.2019Jessica
Awful customer service... looking for shoes for my son and I can’t find anyone to get his size... I go to the front desk. There’s 4 people. Two of them are chit chatting & giggling. One of them points to another employee and says “he’ll help you”... guy says “I’ll be with you in a minute”.. as he was already helping someone. So I stand there waiting.... staring blankly at the wall just irritated. Same woman points to another girl cashing someone out “she’ll help you” and then continues playing on her phone and playing with tape on the counter.... the cash register girl goes to get the size. They don’t have it but can order it... no thanks I wanted to walk out a long time ago. Made me sad my son really liked the shoes, too. Oh well found a comparable pair at Foot Locker a few stores down. We greeted at the door “hey how you doing today” staff was amazing there. Was relieved to spend my money elsewhere.
08.2019