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Shell in Cedar Rapids (5340 16th Ave SW, IA 52404)
About:
Shell is located in Cedar Rapids (Iowa state) on the street of 5340 16th Ave SW. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1319-396-1900. You can get more information from their website: https://find.shell.com/us/fuel/10051238-5340-16th-ave-sw. The coordinates that you can use in navigation applications to get to find Shell quickly are 41.964240, -91.739759. Scroll down to find out opening hours, reviews and other important information about Shell.
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Available amenities
Offerings
- amenities.offerings.sells_gas_diesel
- amenities.offerings.sells_gas_ethanol_free
- amenities.offerings.has_full_service_gas
Accessibility
- Wheelchair-accessible entrance
Secret
How to begin, I have no idea who is running this place anymore but that older lady in the am with the short hair and glasses is rude as rude can be. No patience, no idea what customer service means & etc. I can’t believe she is still there and no one else has complained about her yet or if they have why(?)is she still there. Heavy set lady begs for change and shots and seems to be whacked out all the time. The ladies who do chicken are NEVER clean looking and the chicken taste/smells like it’s been sitting out all day. The tall skinny man is a joke he plays several different roles to whoever he is talking to and then turns around and complains about that person after they leave heard him many times. Older lady with long hair seems pretty nice she’s just short on patience sometimes. Lady with short black hair, lady with bun and the big built guy are super nice. You always see those 3 go the extra effort for us. I’ve been secretly shopping here for 5.5 months now to get a good review and not a happy with my findings. If their was enough space write my full review I would be glad to. The mean(understatement)older lady and the chicken ruined it big time personally. The only reason I keep going if I absolutely must is the two lovely ladies and the big built guy. I always hope they are working if I have to stop their. Store in a whole itself is falling apart, bathrooms are halfway decent but have been nasty a lot lately, store + not handicapped accessible at all. This place is a joke minus a few good people. Gas pumps are slow and cc machines work 30% of the time outside and you can’t read the screen. They charge you a buck for a cheap mask, if you don’t have one you get yelled at like screened at once by this tall lady with long hair. I was completely shocked she was allowed to act like that as an employee. Prices keep getting higher and they are already high priced enough almost double other places. If you can stay away. I used to frequent their quite a bit before I decided to take this task of a review and the changes going on are not for the better and clearly visible. Time to change for the good. Sometimes no change is not a bad thing. Your changing the wrong things. Fix the store, fix the chicken (fresh), fix the pumps, fix the bad employees, then people would come back. 2/10 Rating
08.2022Noah
They have 93 octane. 5 stars for that.
11.2020Steve
Caseys will refund you if the pump keeps running. After all, customers are usually inside buying things and the pumps should stop.
11.2019Jon
One of the few gas stations on the south side of CR that has 93 Octane.
11.2019469-476-0385
The gas nozzle was was busted and did not shut off while i was filling up my car and by the time I looked up and saw gas pouring our if my car charged me $58 for gas that poured all over the ground and then then girl working told me they can't refund me. This is not right it only takes $37 to fill up my car. I will never fill up my car here again and I have been a customer for over a year.
11.2018justin
Great service. Better wash and vacuum doesn't work
11.2018Suzie
I wish there were more Shells in the area!
11.2018nick
Very nice place to go
11.2018Jeremy
Has gas
11.2018mike
Good gas.
11.2016