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Verizon Authorized Retailer - Russell Cellular in Crestview Hills (2813 Dixie Hwy, KY 41017)

4.6 (30 reviews)

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Verizon Authorized Retailer - Russell Cellular Logo

Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2813 Dixie Hwy in Crestview Hills, KY 41017


Verizon Authorized Retailer - Russell Cellular is located in Crestview Hills (Kentucky state) on the street of 2813 Dixie Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18593312593. You can get more information from their website: https://www.russellcellular.com/?y_source=1_NDE2NTU2Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Russell Cellular quickly are 39.025716, -84.577935. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Russell Cellular.

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Available amenities

Payments

  • Debit cards

Planning

  • Quick visit

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • In-store pickup
  • In-store shopping

Unavailable amenities

Service options

  • Delivery

Categories

Tags

FAQ

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Reviews about Verizon Authorized Retailer - Russell Cellular - 30

Ken

We worked with Chuck getting new company phones. I have changed providers many times over the years, and this was by far the easiest, most efficient, and most accurate switchover yet. Chuck handled everything with professionalism and patience. All phones are up and running, everyone is happy. Looking forward to being back on Verizon and THANKS Chuck for a great start.

07.2022

Ken

We worked with Chuck getting new company phones. I have changed providers many times over the years, and this was by far the easiest, most efficient, and most accurate switchover yet. Chuck handled everything with professionalism and patience. All phones are up and running, everyone is happy. Looking forward to being back on Verizon and THANKS Chuck for a great start.

07.2022

Ken

We worked with Chuck getting new company phones. I have changed providers many times over the years, and this was by far the easiest, most efficient, and most accurate switchover yet. Chuck handled everything with professionalism and patience. All phones are up and running, everyone is happy. Looking forward to being back on Verizon and THANKS Chuck for a great start.

07.2022

Tom

We bought a prepaid phone from this business. The phone would not hold a charge. The attendant, Michael insisted that he could not give a return without a manger present. We returned to the store six times. Michael was now able to call a corporate number after refusing to do so the previous 5 times. Of course, at this point it was too late to get a refund. Corporate refused. However, the only reason we had been unable to return it previously was due to his inept, discourteous and rude mishandling of his customer. He is a liar and lacks even fundamental people skills. We have spent more than $400 on this phone and been unable to make more than a few calls before the brand new phone stopped holding a charge. The manager, Leonard has been unreachable from the beginning after having wasted several hours of our time convincing us to buy a phone we did not want because they repeatedly promised us our preferred phone for nearly 5 months. Our experience has been horrible! Corporate has been equally unwilling to correct the issue caused by their disgusting employees and policies. DO NOT SHOP HERE! DO NOT WASTE YOUR ENERGY, TIME AND MINEY! THIS PLACE IS STAFFED BY CROOKED LIARS. MICHAEL IS THE WORST. RUN AWAY!

06.2022

Tom

We bought a prepaid phone from this business. The phone would not hold a charge. The attendant, Michael insisted that he could not give a return without a manger present. We returned to the store six times. Michael was now able to call a corporate number after refusing to do so the previous 5 times. Of course, at this point it was too late to get a refund. Corporate refused. However, the only reason we had been unable to return it previously was due to his inept, discourteous and rude mishandling of his customer. He is a liar and lacks even fundamental people skills. We have spent more than $400 on this phone and been unable to make more than a few calls before the brand new phone stopped holding a charge. The manager, Leonard has been unreachable from the beginning after having wasted several hours of our time convincing us to buy a phone we did not want because they repeatedly promised us our preferred phone for nearly 5 months. Our experience has been horrible! Corporate has been equally unwilling to correct the issue caused by their disgusting employees and policies. DO NOT SHOP HERE! DO NOT WASTE YOUR ENERGY, TIME AND MINEY! THIS PLACE IS STAFFED BY CROOKED LIARS. MICHAEL IS THE WORST. RUN AWAY!

06.2022

Tom

We bought a prepaid phone from this business. The phone would not hold a charge. The attendant, Michael insisted that he could not give a return without a manger present. We returned to the store six times. Michael was now able to call a corporate number after refusing to do so the previous 5 times. Of course, at this point it was too late to get a refund. Corporate refused. However, the only reason we had been unable to return it previously was due to his inept, discourteous and rude mishandling of his customer. He is a liar and lacks even fundamental people skills. We have spent more than $400 on this phone and been unable to make more than a few calls before the brand new phone stopped holding a charge. The manager, Leonard has been unreachable from the beginning after having wasted several hours of our time convincing us to buy a phone we did not want because they repeatedly promised us our preferred phone for nearly 5 months. Our experience has been horrible! Corporate has been equally unwilling to correct the issue caused by their disgusting employees and policies. DO NOT SHOP HERE! DO NOT WASTE YOUR ENERGY, TIME AND MINEY! THIS PLACE IS STAFFED BY CROOKED LIARS. MICHAEL IS THE WORST. RUN AWAY!

06.2022

Sharyn

I have used this location for all my Verizon phone needs since 2016. I got my last 2 phones there. My latest visit netted me a new Samsung 21 phone that stays in my budget. Without the knowledgeable staff here I would not have this beautiful and state of the art phone. You can't beat this place.

05.2022

Sharyn

I have used this location for all my Verizon phone needs since 2016. I got my last 2 phones there. My latest visit netted me a new Samsung 21 phone that stays in my budget. Without the knowledgeable staff here I would not have this beautiful and state of the art phone. You can't beat this place.

05.2022

Sharyn

I have used this location for all my Verizon phone needs since 2016. I got my last 2 phones there. My latest visit netted me a new Samsung 21 phone that stays in my budget. Without the knowledgeable staff here I would not have this beautiful and state of the art phone. You can't beat this place.

05.2022

Sams

Eric, at Verizon in Crestview Hills, KY, did an excellent job helping me to select a phone, installing accessories, and explaining the service, and costs. He was funny and patient with this technophobe. His supervisor was also great at his job. Overall, I was very pleased with the outstanding service.

01.2022

Sams

Eric, at Verizon in Crestview Hills, KY, did an excellent job helping me to select a phone, installing accessories, and explaining the service, and costs. He was funny and patient with this technophobe. His supervisor was also great at his job. Overall, I was very pleased with the outstanding service.

01.2022

Rob

Chuck was awesome! He was very helpful and very knowledgeable throughout the whole process. Highly recommend going to see him.

01.2022

Sams

Eric, at Verizon in Crestview Hills, KY, did an excellent job helping me to select a phone, installing accessories, and explaining the service, and costs. He was funny and patient with this technophobe. His supervisor was also great at his job. Overall, I was very pleased with the outstanding service.

01.2022

Rob

Chuck was awesome! He was very helpful and very knowledgeable throughout the whole process. Highly recommend going to see him.

01.2022

Rob

Chuck was awesome! He was very helpful and very knowledgeable throughout the whole process. Highly recommend going to see him.

01.2022

Cheryl

I worked with Chuck at Russell Cellular, Verizon’s authorized seller. Picked up new iPhone and had information transferred. Despite no other employees and working alone during this busy time, Chuck was enthusiastic and efficient as well as extremely knowledgeable. Love the new phone. I’ll continue shopping here!

11.2021

Cheryl

I worked with Chuck at Russell Cellular, Verizon’s authorized seller. Picked up new iPhone and had information transferred. Despite no other employees and working alone during this busy time, Chuck was enthusiastic and efficient as well as extremely knowledgeable. Love the new phone. I’ll continue shopping here!

11.2021

Cheryl

I worked with Chuck at Russell Cellular, Verizon’s authorized seller. Picked up new iPhone and had information transferred. Despite no other employees and working alone during this busy time, Chuck was enthusiastic and efficient as well as extremely knowledgeable. Love the new phone. I’ll continue shopping here!

11.2021

Leslie

Chuck was so amazing. My husband and I came in to get a new phone plan and buy some new phones and he was so helpful, personable, and patient with us every step of the way. He got us a new plan set up, new phones, and even went as far as putting on our new screen protectors and cases for us. We couldn’t have asked for a better associate to have helped us today and couldn’t recommend him enough more. Thank you again so much Chuck!

09.2021

Leslie

Chuck was so amazing. My husband and I came in to get a new phone plan and buy some new phones and he was so helpful, personable, and patient with us every step of the way. He got us a new plan set up, new phones, and even went as far as putting on our new screen protectors and cases for us. We couldn’t have asked for a better associate to have helped us today and couldn’t recommend him enough more. Thank you again so much Chuck!

09.2021

Leslie

Chuck was so amazing. My husband and I came in to get a new phone plan and buy some new phones and he was so helpful, personable, and patient with us every step of the way. He got us a new plan set up, new phones, and even went as far as putting on our new screen protectors and cases for us. We couldn’t have asked for a better associate to have helped us today and couldn’t recommend him enough more. Thank you again so much Chuck!

09.2021

Brittany

Went in to transfer from sprint and Josh was super helpful! The transition went smoothly and there were no issues. It took a lot less time then I had originally thought it would to transfer two lines. I would defiantly recommend this store for anyone looking to either switch to Verizon or to get anything else here!

08.2021

Madison

Tyler was the rep who helped me and he was very polite. Offered to go into the back to check for a product I was looking for that wasn't on the floor, and found it. Also offered to help with my liquid screen protector. I was in the store for maybe a total of 10 minutes.

08.2021

joseph

Very professional and friendly, we just needed our apps transfered to new phones. Chuck was awesome helping us with forgotten passwords and set-up with new devices. We have been going to russell cellular for years, and will continue to go.

08.2021

Brittany

Went in to transfer from sprint and Josh was super helpful! The transition went smoothly and there were no issues. It took a lot less time then I had originally thought it would to transfer two lines. I would defiantly recommend this store for anyone looking to either switch to Verizon or to get anything else here!

08.2021

Madison

Tyler was the rep who helped me and he was very polite. Offered to go into the back to check for a product I was looking for that wasn't on the floor, and found it. Also offered to help with my liquid screen protector. I was in the store for maybe a total of 10 minutes.

08.2021

Brittany

Went in to transfer from sprint and Josh was super helpful! The transition went smoothly and there were no issues. It took a lot less time then I had originally thought it would to transfer two lines. I would defiantly recommend this store for anyone looking to either switch to Verizon or to get anything else here!

08.2021

joseph

Very professional and friendly, we just needed our apps transfered to new phones. Chuck was awesome helping us with forgotten passwords and set-up with new devices. We have been going to russell cellular for years, and will continue to go.

08.2021

Madison

Tyler was the rep who helped me and he was very polite. Offered to go into the back to check for a product I was looking for that wasn't on the floor, and found it. Also offered to help with my liquid screen protector. I was in the store for maybe a total of 10 minutes.

08.2021

joseph

Very professional and friendly, we just needed our apps transfered to new phones. Chuck was awesome helping us with forgotten passwords and set-up with new devices. We have been going to russell cellular for years, and will continue to go.

08.2021

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Opening Hours:

Now Open
  • Monday 9:00 AM - 7:00 PM
  • Tuesday 9:00 AM - 7:00 PM
  • Wednesday 9:00 AM - 7:00 PM
  • Thursday 9:00 AM - 7:00 PM
  • Friday 9:00 AM - 7:00 PM
  • Saturday 9:00 AM - 7:00 PM
  • Sunday 11:00 AM - 5:00 PM

Ratings:

  • google logo
    4.4
    Total votes: 135
    Votes distribution:
    1: 13
    2: 3
    3: 3
    4: 10
    5: 106

Location/Contacts:

Network:

  • Verizon Authorized Retailer - Russell Cellular Logo
    This place is part of the Verizon Authorized Retailer - Russell Cellular. This chain has places in other locations.
Place last updated at: 28-08-2022 18:31:12