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AT&T Store in Ashland (250 Russell Rd, KY 41101)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Ashland (Kentucky state) on the street of 250 Russell Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16063250070. You can get more information from their website: https://www.att.com/stores/kentucky/ashland/145858?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 38.499161, -82.677509. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Patti
They were great and very helpful.
07.2022Tammy
Savannah and Sunny -Russell, Ky store - were absolutely the most helpful att employees we have ever dealt with! Not only were they professional and knowledgeable , they were patient, friendly and very kind to answer any and all of our questions. They did all of this in a timely and efficient manner. I will tell everyone to go to their store!! If I could give them a 10 I would! Please acknowledge them!
10.2021Emma
I was having a horrible time getting service started. I had been on the phone with different representatives and even went to an att&t store in Grayson with no luck there . I left there and came straight to the Ashland store and was taken care of by Clarissa and Marissa !!! These girls knew what to do and how to do it ! Hands down the best customer service ever !!! Thank you girls so much you’re truly the best !!!
08.2021Zackery
Was at the Winchester Ave store and was treated poorly. Went into this store today and the two women who helped me, sorry I’m bad with names and forgot, but they were sooooo helpful. They listened to my problems, actually tried to help, and set me up in a new phone. Will be making this my go to store from now on.
08.2021Kerry
Kena provided excellent customer service and made my upgrade and switch to a new phone so easy! It was my first time at this AT&T location and now it will be the only place I go. Thank you for all of the help!
08.2021Lloyd
1st place I went to in Ashland ky on Winchester Ave. the service was terrible and the employee couldn't explain things properly and was trying to charge me more than was supposed to be. The 2nd place I went to in Russell ky the employee was very helpful and explained everything to me and even quoted me a cheaper price than the Ashland att store
08.2021Jerry
Beware! You better be careful when dealing with these people. Was lied to and tricked into a plan that was much more costly than presented. Lost two phones because I traded them in and cancelled the service after being deceived. Stay away from this store.
08.2020Angel
Great people. Took their time explained to me how bill would be with the promotional pricing. I left feeling happy with my decision
08.2020Lisa
I went to this store last week to find out about switching my families five phones from Verizon to ATT. The store manage Carly was VERY rude. First she said, I don’t know if you can get the zero down because of your credit and that ATT would make us pay 30%, without even checking out credit. Then stopped talking to us to answer a personal phone call! When she hung up, she sat down and acted like we weren’t even in the store. I WILL NOT be returning as long as she is in charge. We ended up visiting the store at Ashland mall and got our phones and Directv for 0 down. Overall horrible experience.
08.2018C
Carli was so helpful and nice. Answered all my questions and set me up with new service. Definitely will refer anyone to her and that store.
08.2017