home improvement store
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Lowe's Home Improvement in Mount Sterling (550 Indian Mound Dr, KY 40353)
About:
Home improvement chain for appliances & gardening supplies, plus tools & hardware.
Lowe's Home Improvement is located in Mount Sterling (Kentucky state) on the street of 550 Indian Mound Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18594992300. You can get more information from their website: https://www.lowes.com/store/KY-Mt-Sterling/2768?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-2768-_-na-_-0-_-0&y_source=1_MTE4NDI0NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Lowe's Home Improvement quickly are 38.068176, -83.952503. Scroll down to find out opening hours, reviews and other important information about Lowe's Home Improvement.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Lowe's Home Improvement doesn't have any unavailable amenities.Categories
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Chris
Whomever is running this store lately, should NOT be in charge.. They clearly have issues retaining employees, keeping the place organized and having enough staff on hand to help people out.. Not sure what happened, but this location has really gone downhill over the last 3-4 months, I would suggest going to Morehead location, they obviously know how to run a store...
07.2022Randi
I waited for forty minutes on the phone to schedule a pickup for cabinets I did not purchase. Finally I called back and talked to Brandy and scheduled the pickup.
07.2022Liz
It’s sad when me and my 44 year old mother in law had to put our own lumber into our cart today and then put it into the vehicle ourself after asking for assistance . Maybe they should offer self check out in the lumber department since your doing all the work anyways 🤷🏼♀️…..
07.2022bohoward
Had to load 56 - 20ft rebar and 40 10 ft 2 x8's alone. Service sucks. . They love to stand around and talk text instead of helping. I'm going to take pics next time and post them of the people loafing. Instead of helping. Just to let you know.......
07.2022Dayna
We ordered a dryer online it was going to come out of the MT sterling store. Three times our order was rescheduled without warning and zero communication. We ordered our dryer in May. After over several weeks of rearranging our schedules with the zero communication of the reschedule from the store and the zero communication as well we finally called to get to the bottom of the issue. Trying to get in touch with the manager was impossible. The appliances employee Ian would just hang up and refused to let us talk to the manager Corey. We just wanted to know what was going on with our order as it was supposed to be delivered 3 weeks ago. We have ordered plenty of appliances from Lowes all have come from the Richmond location and we have had nothing but wonderful experiences with them. We thought we were going to get the same quality and professional experience with the MT sterling location. Out of spite Ian cancelled our order, Corey refused to speak to us just letting Ian handle the issue. We were told deal with the Louisville location if we wanted the dryer we actually wanted. That is the distributor over 2 hours away. We decided that we would try the Richmond location. We ordered one that day after waiting almost a month now on the MT sterling location. We once again got the same quality we always expected from Richmond. We were able to pick up a dryer the next morning. Do not go here for any of your appliance needs. Go to the Richmond location. The people at the MT sterling location are just interested in doing nothing an collecting a paycheck. I hope corporate does some investigating on what type of people they hire and the professionalism of management.
06.2022Tony
No communication, store rescheduled delivery several times over several weeks, then cancelled the order, all without any communication. Ian in appliances just couldn't be bothered to call. Corey the manager was simply inept. Got it from Richmond within 2 days. Will stick to Richmond Lowes for everything.
06.2022Kinley
Elisa was SO HELPFUL!! A true blessing and a delight! We were not sure what we needed to make our project work, but she stuck with us to help us work through what we needed. Thank you, Elisa!!
06.2022Laura
I had 3 employees send me to 3 different isles looking for hydraulic fluid. There was no hydraulic fluid in the store.. They all 3 gave it a shot....I got a complete cardio workout.
06.2022Jason
Good service went an picked online order up I didn't even ask the guy working to carry my item to vehicle he volunteered thanks.
06.2022Vickie
My most favorite place to shop in for anything regarding home repair's, and home improvement's as well as a lotta amazing tool's. The employees are very, very, very helpful as well as very, very, very nice, and I love them all.
06.2022