computer store
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Computer Surgeons in Versailles (120 S Locust St, KY 40383)
About:
We are an independent computer troubleshooting and repair company founded in 1996. We are located one block from the courthouse, next to the marathon gas station in Versailles, KY. Our services vary from basic computer diagnostics, surveillance systems, building wiring, & onsite repairs, to office supplies and Ink.
Computer Surgeons is located in Versailles (Kentucky state) on the street of 120 S Locust St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18598798999. You can get more information from their website: http://www.computersurgeons.com/. The coordinates that you can use in navigation applications to get to find Computer Surgeons quickly are 38.052352, -84.728700. Scroll down to find out opening hours, reviews and other important information about Computer Surgeons.
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Available amenities
Payments
- Cheques
Planning
- Quick visit
Offerings
- Assembly service
- Repair services
Recycling
- amenities.recycling.has_recycling_electronics
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Unavailable amenities
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Bob
5++ star results. My recovery disks were shipped the next day and tracking was quickly provided on request. I had an issue during recovery and shot an email off to Michael at 5:49 PM on July 3rd. I guess he wasn't out grilling or hoisting cold beers, because he responded at 5:56 PM with the solution I needed (yep, 6 minutes - the day before 4th of July). This is the second or third time I have used CS over the years. I HIGHLY recommend them! Kudos Michael, et al. Dan (no, I'm not a duck, either)
07.2022Luis
The Best Service, they will try to help you and if they can't will let you know where to go, that is really a good service. They have a solution for you always, also if looking for used laptops they have good price and many available also if have issues feel free to call and thy will take care of you. Like they do with me. Thanks
12.2021stephany
I use them to fix my ATM machines, I love them so much. I don't know what I would do without them <3
08.2021richard
USED THEM TO FIX A FAN IN MY COMPUTER THAT BEST BUY SAID THEY COULDN'T ORDER THAT I NEEDED TO ORDER.THESE GUYS WERE GREAT HELP. WHHEN I NEED THEM AGAIN I'D GO BACK.
08.2020Danielle
Sadly had to use them multiple times now (getting tired of Windows 10...) but each time they worked fast and were very helpful & polite 👍🏼
08.2020Kate
Very snobby and behind the counter was never but trash,cereal bowls,trash,drinks. Wanted to give me $30 on my 1 year old $600 chromebook.
08.2019David
For my home/office computer needs, the folks at the Versailles KY store, especially Josh, alway exceed my expectations. Should one wish to deal with a main-line, typical, wham bam kind of a place maybe Walmart or such might be a better fit.
08.2017Chris
My hdd crashed and recovery software was not available through the HP website for my model. Ordered through computer surgeons for $27 plus $5 first class shipping to Canada. It showed up within about a week complete with detailed instructions. My computer is up and running again thank you so much!!
08.2017David
Thanks for the excellent instructions! I followed them step by step and everything worked! Frankly, with my medium computer knowledge, I considered tehis Recovery Kit a financial "gamble", but I had ALREADY put out more money than you requested. I am amazed that I have a "brand new" computer (obviously an older model!) and all the accessory stuff that originally came with it! I thought I had broken it beyond repair, but now it runs just fine. Thanks again for your professional package and your help to fix it!
08.2016Robert
I am a computer technician for 30 years in Dallas, Tx. Went to my customers location in Tyler, Texas (150 miles away for me) on March 1, 2016, and determined that Windows needed to be reinstalled. Since HP does not carry a RECOVERY CD on older computers such as theirs, we ordered a set from COMPUTER SURGEONS (authorized re-seller of HP products). So, when the DISKS came in, the customer put disk ONE in the computer, and after running the program, she said she had say an error on screen, saying this disk will not work for this computer. On Sat, March 7, 2016, when I returned to this customers site, I used the disks, and saw the same error message. When contacting Hewlett Packard tech support about this, they told me that I had the WRONG SET OF RECOVERY CD's. When talking to MICHAEL (the owner) at COMPUTER SURGEONS, I told him that "You shipped the customer the WRONG SET OF CD's, as per HP", and he said we had to ship these disks back FIRST, and they would ship the right ones. Time was of the essence, and now this is going on TWO WEEKS. When contacting this MICHAEL previously, he said, when seeing this error, you have to be "HP CERTIFIED TECH", in order to use a program called a DMI TOOL, because the hard drive in the computer, has an "HP TATOO", which prevents one from installing on a Hard Drive, which is TOTAL BS. He also said that I could get a new HARD DRIVE for this customer, and it would install just fine, which, as it turns out, IS NOT THE CASE, because, according to HP, we received the WRONG RECOVERY DISKS. So, basically, this MICHAEL was just giving me a line of BS, since he already collected his money from the customer, and after I started explaining what he needed to do for this customer, he started be-littling me, to the point we ended up in an ARGUMENT over the phone, in front of my customer. He was NOT PROFESSIONAL AT ALL. ORDER #: 72175274. Package received from Computer Surgeons was A5U99AV. My complaint is of the nature that the customer needed to have this problem resolved as quickly as possible, and the expected time to resolve this would have been 4 days, from May 1, to May 5, but as it turns out, because of the incompetence of COMPUTER SURGEONS, this will be going on TWO WEEKS. My customer needed the computer so that she could complete her online degree from an ONLINE UNIVERSITY where she is getting her Doctorate in Psychology. SOLUTION Because of the gasoline involved for me and my company, and the time waisted needlessly, I am requesting a FULL REFUND from COMPUTER SURGEONS, and also the proper media (RECOVERY CD's) sent to my customer, free of charge, because of the hassles, and the RUDENESS of this MICHAEL, someone needs to look into the BUSINESS PRACTICES of this business, and also a complaint filed against them with HEWLETT PACKARD, since they are an AUTHORIZED RESELLER OF HP PRODUCTS. Contacted HP about this company and filed a complaint with them. They were very distressed to hear this. I have also filed a COMPLAINT with the KENTUCKY BBB and the KENTUCKY STATE ATTORNEY GENERALS OFFICE. What ever happened to being PROFESSIONAL???
08.2016