Best lawn mower store in Birmingham, Alabama (AL) 2024

Performed preventative maintenance on my old reliable Lawnboy for years - last time it needed a part that they could not get (Lawnboy not being manufactured anymore) so I get it -no prob - picked it up after 5mos and bought a new Honda Self Prop model they recommended- left with my old and new mower. Came back the next day because the new Honda had a wobbly wheel causing an uneven cut. They handed me a new wheel to install myself. One cut and realized it was no better. I measured the deck height as anyone could have done and found it to be 1/4” off L to R. So I returned with mower for same unlevel cut. picked it up as repaired - same problem - returned it and picked it up 9 days later. (rented a mower twice and they loaned me a mower once during repair time) Said they replaced the front wheel axel and I picked it up and cut one time but still same problem. Measured deck height again and found it 1/4” difference L to R. Gave the mower to my son who was just happy to have a new mower. Went to purchase a 2nd mower same model - they offered me $20 off price and with attitude -Disappointing- I left and went to HD and purchased it. They later called to say they would replace it. Too late! This is a story of a severed bus relationship due to poor customer service and attitude. I want to be kind and fair but it was very frustrating. I have found a new service provider should I need one in the future. ~Charles

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