lawn mower store
Closed Now
Bob's Power Equipment in Birmingham (4532 Valleydale Rd, AL 35242)
About:
At Bob's Power Equipment, customer satisfaction is our top priority. It is our goal to give our customers every opportunity to be sure that they are making the right purchasing decision. As a leading premier outdoor power equipment dealer, we offer a full line of commercial and residential outdoor power equipment, parts, service, and rentals. Our lines include Walker Mowers, Gravely, Toro, Billy Goat, Honda, Pressure Pro, and Stihl.
Bob's Power Equipment is located in Birmingham (Alabama state) on the street of 4532 Valleydale Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1205-536-7777. You can get more information from their website: http://bobspowerequipment.com/. The coordinates that you can use in navigation applications to get to find Bob's Power Equipment quickly are 33.384852, -86.735764. Scroll down to find out opening hours, reviews and other important information about Bob's Power Equipment.
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- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
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Charles
Performed preventative maintenance on my old reliable Lawnboy for years - last time it needed a part that they could not get (Lawnboy not being manufactured anymore) so I get it -no prob - picked it up after 5mos and bought a new Honda Self Prop model they recommended- left with my old and new mower. Came back the next day because the new Honda had a wobbly wheel causing an uneven cut. They handed me a new wheel to install myself. One cut and realized it was no better. I measured the deck height as anyone could have done and found it to be 1/4” off L to R. So I returned with mower for same unlevel cut. picked it up as repaired - same problem - returned it and picked it up 9 days later. (rented a mower twice and they loaned me a mower once during repair time) Said they replaced the front wheel axel and I picked it up and cut one time but still same problem. Measured deck height again and found it 1/4” difference L to R. Gave the mower to my son who was just happy to have a new mower. Went to purchase a 2nd mower same model - they offered me $20 off price and with attitude -Disappointing- I left and went to HD and purchased it. They later called to say they would replace it. Too late! This is a story of a severed bus relationship due to poor customer service and attitude. I want to be kind and fair but it was very frustrating. I have found a new service provider should I need one in the future.
08.2022Earl
Dropped off my daughters pressure to be repaired if it can be. But was very attentive to my problem. Hopefully they will be able to fix it.
08.2022Jesse
I called and discussed a zt xl with Micheal. he said he had a 52 inch ariens that was basically a repainted gravely. we discussed this and I said I was interested since the mower in question was just a rebadged zt xl. my wife went and paid for it and picked it up with a picture of the correct model on her phone (iKon XL 52"). I met my wife at Bobs after work. she had already loaded the mower. I was wondering about the paint job but didn't think much about it. after getting it home and doing some research I figured out the mower was a "limited edition" iKon XD that was $700 more for the same mower. just a different paint job. terrible service guys.
06.2022Tim
Be prepared for attitude from the desk help there, esp. the grey mustache at Valleydale road. If I had wanted a smart aleck, I would have talked to my kids. I hope their service people are excellent, to put up with that kind of treatment.
06.2022Mark
Went to Bob’s in Hoover for the second time today and was greeted by friendly and knowledgeable staff. They asked how they could help and quickly took me to the exact Stihl product I was looking for. They were able to answer all of my questions about the product and are clearly not only a Stihl dealer but a full service shop as well. All three employees had input and helpful advice about use and care of the item (kombi 145 hedge trimmer) These guys are true professionals and can help you with any of you lawn care or arbor needs during and apparently after the sale as well. I will continue to go back to Bobs for the knowledge and top notch service.
10.2021Cathy
Terrible, or NO customer service! I have a battery lawnmower and have taken it there for blades to be sharpened twice. Done in 10 minutes while I waited. Impressed. Today, I took it for the old blade to be replaced with a new blade, which I provided, a 5 minute job! The employee went to my car to get the mower and asked me If I could help him take the mower out of the back of my car. It is a battery operated plastic mower, and no battery was in it. I am a 74 year old woman and had placed it in the car by my self. Even so, I helped remove the mower from my car. I was then told I would have to leave it, and it would be the first of the week before it would be ready. This was on a Friday. I questioned this, as it appeared to be a 5 minute job. I was informed I had 40 jobs ahead of mine and I couldn’t expect to be put ahead of them. I suggested it was a 5 minute job, but was told a mechanic couldn’t put my job ahead of the other 40. I asked If it required a, “mechanic,” to simply put on a new blade, and was told by this employee that he worked in, “Parts,” and couldn’t do it. I left with my mower, and called Bob’s Power Equipment in Vestavia, and was told they could do it while I waited. I took it there, and the job was done in 5 minutes, by very nice and accommodating employees without even removing it from the back of my car! Even though that location is further for me to drive, I will be using them in the future! I would give the Valleydale location no stars, but that doesn’t appear to be an option! 5 stars for the Vestavia location!
09.2020Mark
Finally got smart & bit the bullet and stopped buying power yard tools from Big Box stores that offer basically "Disposable Equipment". On the advise of an industry mechanic, I went to Bob's Power Equipment. Spoke w/one of their technicians and selected a weed trimmer-edger for not much more than I've previously paid 3 times before.
09.2020john
Bought a Honda mower hrr216vka from there about 2 years ago. After a while it started to lock up when pulling backwards. Took it to them 2 times over a course of about a month to fix it and both times they said nothing was wrong with it and to stop pulling back while engaging the drive, and also that if it was locking up, it was supposed to. And this was after demonstrating the mower locking up and showing them videos of it. Called Honda, who said that mowers are not supposed to lock up when pulling back and a service bulletin 107 covered the problem and to take it back and they would talk to them. Took it back a third time, and they said they told me they weren't going to fix it. And I told them Honda said to leave it there and to talk to Honda. When I got it back, it was still locking up so I bought the parts (contains the bushings for the axle) for $30 from Jacks Small Engines and replaced them myself. The total time they kept the mower was around 2 months. Maybe spending only $400 is not enough to warrant any kind of customer service. These people are rude, insulting, do not back their products, and really should not be in business.
09.2019Adam
Made a visit to their shop today to see if they would be interested in doing some repair work on my Ztr mower. The staff lied 🤥 and said they couldn't get parts for it when the parts can be ordered by anyone. I even offered to order the parts myself but was told I was not competent enough to do so. Unprofessional and unfriendly doesn't really describe it, these guys are total LIARS! and when they're called out on their lies they resort to personally attacking the customer. I will never be back but I write this to warn any future customers to think twice before ever using these guys!
09.2018Chaz
We have always had our lawn equipment serviced at Bob's Power and Equipment. Was thrilled when they finally opened up a location on Valleydale rd. Needless to say it is a much closer drive from our house. We have always been pleased with the repair work and customer service that we have received at Bob's. Jeff and Daryl are always willing to advise and answer any questions my wife and I may have.Went in today to look at string trimmers. They had a great selection and great prices. Jeff was very helpful in helping me with my decision. I'm very happy with the purchase I made. I would highly recommend Bob's Power and Equipment to anybody.
09.2017